So, it's time to cancel Dropbox. Founded in 2007, Dropbox became the go-to for storing and sharing files in the cloud. But maybe your storage is full, or you're just tired of the monthly bill. With plans ranging from $11.99 to $19.99, you can save up to $240 a year by canceling. This guide covers how to do it on your desktop, iOS, or Android device. It feels like everyone is doing a 'digital declutter' these days, and getting rid of unused cloud storage subscriptions is a great place to start. Let's get it done.
How to Cancel Dropbox Subscription on Desktop
Canceling on a desktop is usually the best bet, as it's where you have the most control. This method works if you subscribed directly through the Dropbox website. Honestly, I had to click through three different 'Are you sure?' screens to get it done. They really don't want you to leave.
1 Log in to Dropbox.com
Go to the Dropbox website in your browser. This is the most reliable way to cancel, especially if you signed up directly on their site.
2 Click your avatar
Click on your profile picture or initial in the top-right corner of the page.
3 Go to Settings
From the dropdown menu, select Settings.
4 Select the Plan tab
In the settings menu, find and click on the Plan tab to see your current subscription details.
5 Find and click Cancel plan
Scroll all the way to the bottom of the page. The cancel link is often buried down there. Click Cancel plan.
6 Follow the cancellation steps
Dropbox will ask why you're leaving and might offer you a discount to stay. You have to select a reason before you can proceed. Just pick one and move on.
7 Confirm your cancellation
You'll likely have to click another confirmation button. Make sure you get to a screen that says your plan has been canceled and will not renew. Check your email for a confirmation too.
How to Cancel Dropbox Subscription on iOS
If you signed up for Dropbox on your iPhone or iPad, your subscription is managed by Apple, not Dropbox. It's a common point of confusion. Just follow these steps in your phone's settings.
1 Open the Settings app
You can't cancel inside the Dropbox app. You have to go through your Apple ID settings.
2 Tap your Apple ID
Tap on your name at the very top of the Settings screen.
3 Select Subscriptions
Find and tap on the Subscriptions menu item.
4 Find the Dropbox subscription
You'll see a list of all your active and expired subscriptions. Find Dropbox in the list and tap on it.
5 Tap Cancel Subscription
Tap the Cancel Subscription button. If you don't see a cancel button, it's probably already been canceled. It should show an expiration date.
How to Cancel Dropbox Subscription on Android
Just like with iOS, if you subscribed through the Google Play Store, you have to cancel it there. You can't do it from the Dropbox app or website. It's a bit of a runaround, but that's how it works.
1 Open the Google Play Store
Open the Google Play Store on your Android device. This is where Google manages all your app subscriptions.
2 Tap your profile icon
Tap on your profile icon in the top-right corner.
3 Go to Payments & subscriptions
In the menu that appears, tap on Payments & subscriptions.
4 Tap Subscriptions
Next, tap on Subscriptions to see all the services you're paying for through Google Play.
5 Select Dropbox
Find Dropbox in the list and select it.
6 Tap Cancel subscription
At the bottom of the screen, you'll see an option to Cancel subscription. Tap it and follow the on-screen instructions to confirm.
Before you cancel, know this. Your account will downgrade to the free Dropbox Basic plan at the end of your billing cycle. Your files are not immediately deleted. However, if you're over the free 2GB storage limit, your files will stop syncing across your devices. Dropbox does not offer refunds for subscriptions, so don't expect money back if you cancel a day after your renewal. It's a bummer, but that's their policy.
Dropbox Plans and Pricing 2025
| Plan | Price (Billed Monthly) | Details |
|---|---|---|
| Basic | Free | Includes 2 GB of storage. Good for sharing a few documents. |
| Plus | $11.99/month | Includes 2 TB (2,000 GB) of storage for one user. Also includes features like Dropbox Passwords and offline file access. |
| Family | $19.99/month | Includes 2 TB of storage shared among up to 6 users. Everyone gets a private space, plus a shared 'Family Room' folder. |
| Professional | $19.99/month | Includes 3 TB (3,000 GB) of storage for one user. Aimed at freelancers and small businesses, with features like watermarking and advanced sharing controls. |
Frequently Asked Questions about Dropbox
Can I unsubscribe from Dropbox anytime?
Can I get a refund from Dropbox if I forgot to cancel?
How do I know my Dropbox subscription is cancelled?
How long does it take for Dropbox to cancel?
What else should I know before I cancel my Dropbox subscription?
How do I raise a complaint to Dropbox?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
