Established in 2008, Hotspot Shield provides VPN services on iOS, Android, and desktop to secure your browsing. Plans range from $7.99 to $12.99 monthly, but you could save up to $156 annually by cancelling. Visit Hotspot Shield. Maybe you signed up to watch The Bear from a different region or dodge spoilers. It happens. But with Pissed Consumer logging complaints regarding "incorrect billing amounts" and "poor customer service," you aren't alone in wanting out. Trustpilot users frequently flag auto-renewal headaches too. Amidst rising "streamflation" and tech fatigue, cutting this cord makes sense. If you are tired of the price hikes and connection drops, here is how to get out.
How to Cancel Hotspot Shield on iPhone (iOS)
If you subscribed via the App Store, you must cancel through Apple. Hotspot Shield support cannot do this for you.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not just delete the app. That does nothing to stop the billing.
2 Tap Your Name
Click your Apple ID name at the very top of the list. It usually has your profile picture next to it.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' instead. It hides there sometimes.
4 Choose Hotspot Shield
Find Hotspot Shield VPN in the list. If it is not there, you might have bought it directly through their website, so check the desktop guide below.
5 Cancel Subscription
Tap Cancel Subscription. You might have to confirm your choice. Once done, it should say 'Expires on [Date]' rather than 'Renews on [Date]'.
How to Cancel Hotspot Shield on Android
Android users often think uninstalling the app cancels the charge. It does not. Follow these steps to stop the money drain.
1 Open Google Play Store
Launch the Play Store app. Make sure you are signed into the correct Google account used for the purchase.
2 Tap Profile Icon
Hit your profile picture in the top right corner.
3 Payments & Subscriptions
Select Payments & subscriptions, then tap on Subscriptions.
4 Select Hotspot Shield
Locate Hotspot Shield Basic or Premium in the list. Tap it.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Google will ask why you are leaving. Pick any reason and confirm. You are done.
How to Cancel Hotspot Shield on Desktop or Laptop
If you paid with a credit card directly on their site, this is the only way to cancel. The mobile apps won't help you here.
1 Log In
Go to the Hotspot Shield website and sign in. If you forgot your password, reset it now. You need access to proceed.
2 Go to Account Info
Click on Account or the profile icon on the dashboard. Look for the Account Info tab on the left or top menu.
3 Manage Subscription
Under the 'Membership' or 'Plan' section, look for a link that says Cancel Subscription or Manage. They might keep it small.
4 Confirm Cancellation
They will likely try to offer you a deal to stay. Ignore it. Continue clicking through the prompts until you see a final confirmation screen.
What is Hotspot Shield Cancellation Policy
Hotspot Shield generally offers a 45-day money-back guarantee for their longer subscriptions, which is generous compared to the industry standard. However, getting that refund often requires contacting support directly, which users on Trustpilot describe as a "hassle." If you cancel mid-cycle, you keep access until the billing period ends. No partial refunds are automatic. You have to fight for them. Also, if you subscribed via Apple or Google, their specific refund policies apply, not Hotspot Shield's.
Having Trouble Cancelling Your Hotspot Shield Subscription?
Stuck in a loop? Try these fixes:
- Check the Source: Did you buy it via iTunes, Google Play, or the website? You must cancel at the source.
- Desktop Mode: If the mobile site is glitchy, log in from a laptop. The 'Cancel' button sometimes vanishes on mobile browsers.
- Incognito Mode: Clear your cache or use a private window. Old cookies can break the dashboard.
- Contact Support: If all else fails, email their support. Keep the sent email as proof in case they charge you again.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Basic | Free | Free | Ad-supported, limited speed, 1 device location. |
| Premium | $12.99 | ~$95.88 ($7.99/mo) | Unlimited data, 4K streaming, 115+ locations, 5 devices. |
| Premium Family | $19.99 | ~$143.88 ($11.99/mo) | Same as Premium but for 5 member accounts (25 devices total). |
How Pine AI Can Help You Cancel Your Hotspot Shield Subscription
With streaming costs rising and privacy tools becoming a dime a dozen in 2025, cancelling unused subscriptions is the smartest financial move you can make today. Pine AI makes it effortless.
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Step 1: Let's get started to cancel Hotspot Shield Simply tell us that you want to cancel your subscription with Hotspot Shield, and we'll ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Hotspot Shield The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Hotspot Shield
Can I unsubscribe from Hotspot Shield anytime?
Can I get a refund from Hotspot Shield if I forgot to cancel?
How do I know my Hotspot Shield subscription is cancelled?
How long does it take for Hotspot Shield to cancel?
What else should I know before I cancel my Hotspot Shield subscription?
How do I raise a complaint to Hotspot Shield?
How does Pine AI work with Hotspot Shield to cancel my subscription?
