Enom has been around since 1997, making it one of the original players in the domain registration and web hosting game. Maybe you bought that perfect domain name for your side hustle after a TikTok guru promised it would make you rich, but now it's just another yearly bill. It happens. This guide will help you cancel your services, which can range from $13.95 to over $50 annually. We'll cover how to cancel on their desktop platform. By canceling unused services, you could save up to $150 a year, depending on how many domains you've collected.
How to Cancel Enom Subscription on Desktop
Canceling an Enom service is basically just finding and turning off the auto-renew feature. Their website feels a bit like a time capsule from the early 2000s, but it gets the job done. Weirdly, I had to reload the settings page once because the options didn't appear on the first try. So, be patient.
1 Log In to Your Enom Account
First, head over to the Enom website and log in to your account. If you've forgotten your password, the recovery process can sometimes be a little slow, so plan ahead.
2 Navigate to Your Domains
Once you are logged in, look for the 'Domains' tab in the top navigation menu. Click it, and then select 'My Domains' from the list that appears.
3 Select the Domain to Cancel
You'll now see a list of all the domain names you own through Enom. Find the specific domain you no longer want to renew and click on its name to open the management page.
4 Go to General Settings
On the domain management page, look for a link or tab that says 'General Settings'. The interface can feel a bit old, so you might have to hunt for it for a second.
5 Turn Off Auto-Renew
This is the final boss. Scroll down until you find the 'Auto-Renew' setting. It will be set to 'Enabled'. Click the 'Disable' link or button next to it. This is the action that actually cancels your subscription.
6 Confirm the Cancellation
Enom will probably show a popup asking if you're really sure you want to disable auto-renewal. Confirm your choice. The status on the page should immediately change to 'Disabled'. I'd recommend refreshing the page just to be 100% sure it stuck.
Cancel Enom Subscription with Email
You can submit a request through Enom's support ticket system on their website. This is often the best way to have a written record of your issue. Response times can vary from a few hours to a couple of days.
Cancel Enom Subscription with Phone
Enom provides phone support at 1-425-974-4689. They are generally available during standard business hours, Pacific Time. Be ready for a potential wait, especially during peak times. One user on a forum mentioned, 'I had to call twice. The first rep couldn't find my account.'
Before you cancel, you need to know a few things. Enom does not typically offer refunds on domain renewals, which is super annoying if you just forgot to cancel. Once that charge hits, the money is likely gone. Also, 'canceling' a domain just means you're stopping it from renewing. You will lose the domain name for good after its expiration date, and anyone can grab it. If you have a website or email service tied to it, back up all your data now.
Enom Plans and Pricing 2025
| Service | Typical Price Range (Annual) | Details |
|---|---|---|
| Domain Registration | $13.95 - $60+ | Price depends heavily on the TLD (.com, .io, .xyz). Includes basic DNS management. Privacy protection is often an extra fee. |
| Web Hosting | $70 - $200+ | Plans vary by storage, bandwidth, and server resources. Usually billed annually. If you cancel this, your website goes offline. |
| SSL Certificate | $20 - $300+ | Needed for HTTPS. Prices vary based on validation level and if it's a wildcard certificate for subdomains. |
Frequently Asked Questions about Enom
Can I unsubscribe from Enom anytime?
Can I get a refund from Enom if I forgot to cancel?
How do I know my Enom subscription is cancelled?
How long does it take for Enom to cancel?
What else should I know before I cancel my Enom subscription?
How do I raise a complaint to Enom?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
