Enom has been around since 1997, making it one of the original players in the domain registration and web hosting game. Maybe you bought that perfect domain name for your side hustle after a TikTok guru promised it would make you rich, but now it's just another yearly bill. It happens. This guide will help you cancel your services, which can range from $13.95 to over $50 annually. We'll cover how to cancel on their desktop platform. By canceling unused services, you could save up to $150 a year, depending on how many domains you've collected.
How to Cancel Enom on Desktop or Laptop
The most reliable way to cancel an Enom service is through their website on a computer. This process is technically about disabling auto-renewal, which prevents future charges.
1 Log In to Your Enom Account
First, head over to the Enom website and log in. You'll need your username and password. If you've forgotten it, you'll have to go through the password reset process, which can be a bit of a hassle.
2 Navigate to Your Domains or Services
Once you're in, look for a menu option like Domains or My Domains. If you're trying to cancel another service like hosting or email, find the relevant section. The dashboard can feel a little cluttered, so take your time.
3 Select the Service to Cancel
Click on the specific domain name or service you want to stop paying for. This will take you to a management page for that individual item.
4 Disable Auto-Renew
Find the Auto-Renew or Renewal Settings option. It's usually a toggle or a dropdown menu. Select the option to Disable or Turn Off auto-renewal. This is how Enom handles 'cancellations' for domains; they just stop charging you for the next term.
5 Confirm Your Choice
The system will likely ask you to confirm that you really want to turn off auto-renewal. Agree to the confirmation. You should see a message confirming the change, and the status should update to 'Off' or 'Disabled'. Make sure you get this confirmation before closing the window.
How to Cancel Enom on iPhone (iOS)
Cancelling on an iPhone involves using the mobile website, which can sometimes be less user-friendly than the desktop version.
1 Open a Web Browser
Enom doesn't have a dedicated iOS app for account management. You'll need to open Safari or another web browser on your iPhone.
2 Go to the Enom Website and Log In
Navigate to the Enom homepage and tap the login button. Enter your account credentials. The mobile site can be a bit tricky to navigate, so you might need to zoom in.
3 Find Your Domain or Service
Tap the menu icon (usually three horizontal lines) and find the Domains or equivalent section. From there, select the specific service you wish to cancel.
4 Turn Off Auto-Renewal
On the management page for your service, look for the Auto-Renew setting. Tap on it and select the option to disable it. This stops Enom from billing you again.
5 Save and Confirm
Make sure to save your changes. You should receive a confirmation on the screen or via email. It's a good idea to take a screenshot just in case.
How to Cancel Enom on Android
Just like with an iPhone, you'll be using the web browser on your Android phone. The steps are the same, but the interface might feel a bit clunky on a smaller screen.
1 Launch Your Web Browser
There is no Enom management app on the Google Play Store. Open Chrome or your preferred browser on your Android device.
2 Sign In to Your Enom Account
Go to the Enom website and log in with your username and password. Be prepared for a site that's clearly designed for desktop first.
3 Locate Your Services
Use the site's main menu to navigate to your list of Domains or other registered services. Tap on the one you want to manage.
4 Find and Disable Auto-Renewal
Scroll through the management options until you find the Auto-Renew settings. Tap to change the setting from 'Enabled' to 'Disabled'.
5 Confirm the Cancellation
A pop-up or new page will likely ask you to confirm your decision. Acknowledge it to finalize the process. Check your email for a confirmation message from Enom.
Cancel Enom by Phone or Support Ticket
If you're struggling with the website, you can try contacting support directly.
- By Phone: You can call Enom support at 1-425-974-4689. They are typically available during standard business hours, Pacific Time. Be ready with your account information and security PIN, as they will need it to verify your identity. Wait times can vary, so maybe grab a coffee.
- By Support Ticket: Log in to your account and navigate to the Help or Support section to submit a support ticket. This creates a written record of your request, which is always a good thing. Response times are usually within 24-48 hours.
Before You Cancel: What You Should Know
Cancelling an Enom service, especially a domain name, has consequences. Here's what you need to know:
- You Might Lose Your Domain: When you disable auto-renew for a domain, it will expire on its listed expiration date. Once it expires, it goes into a grace period and then may be released to the public. Someone else could register it, and you might never get it back.
- Refunds Are Unlikely: Domain registrations are generally non-refundable after a very short grace period (sometimes just a few days). For other services, check their specific terms, but don't count on getting your money back for the current term.
- Data Deletion: Your account data will remain with Enom unless you go through a separate process to fully close your account. Cancelling a service just stops the billing for that specific item.
Having Trouble Cancelling Your Enom Subscription?
It can be frustrating when cancellation doesn't go smoothly. Here are a few things to try:
- Check for a Reseller: Did you buy your domain through a different company that uses Enom on the backend (like Google Domains previously, or a web designer)? If so, you must cancel through the original company you paid, not Enom directly.
- Use a Desktop Computer: The website is optimized for desktop use. If you're failing on mobile, switch to a laptop or PC. It often solves the problem.
- Clear Your Browser Cache: Sometimes old data stored in your browser can cause issues. Clear your cache and cookies, or try using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: If all else fails, call them or submit a support ticket. A human agent can manually disable the auto-renewal for you. Honestly, sometimes this is just the fastest way.
Subscription Plans and Pricing (2025)
| Service / Domain TLD | Annual Price (Approx.) | Details |
|---|---|---|
| .com Domain Registration | $15.99 | Standard price for new registration and renewal. Includes basic privacy. |
| .net Domain Registration | $18.99 | A popular alternative to .com, slightly higher priced. |
| .org Domain Registration | $16.99 | Commonly used for non-profit organizations. |
| Basic Web Hosting | $72.00 | Entry-level hosting plan, typically billed annually. Good for small sites. |
| Google Workspace Email | $72.00 | Per user, per year. Professional email using your domain name. |
How Pine AI Can Help You Cancel Your Enom Subscription
Tired of navigating confusing dashboards just to cancel a subscription? Let Pine AI handle it. We can securely log in on your behalf, find that hidden auto-renew button, and disable it for you. Save time and avoid the headache of unwanted charges. Connect your account and let us take care of the rest.
Frequently Asked Questions about Enom
Can I unsubscribe from Enom anytime?
Can I get a refund from Enom if I forgot to cancel?
How do I know my Enom subscription is cancelled?
How long does it take for Enom to cancel?
What else should I know before I cancel my Enom subscription?
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How does Pine AI work with Enom to cancel my subscription?
Rachel Adams
Technology & Software Editor
Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.
