Can I unsubscribe from Codero anytime?

Yes, you can submit a cancellation request at any time. But you'll still be on the hook for payment until the end of your current billing term, whether that's monthly or annually.

Can I get a refund from Codero if I forgot to cancel?

Nope. Don't expect a refund if you forgot to cancel. Once a billing cycle starts, that money is pretty much gone. It's a tough policy, but standard for hosting providers.

How do I know my Codero subscription is cancelled?

You should get an email confirmation right after you submit the cancellation request. You can also check the status of the service in your client portal. It should show 'Pending Cancellation'.

How long does it take for Codero to cancel?

The request itself is usually acknowledged within a few hours. The actual service termination happens at the end of your paid billing cycle, unless you specifically requested immediate cancellation.

What else should I know before I cancel my Codero subscription?

The most important thing? **Download a full backup of your website and data before you cancel.** Once your service is terminated, Codero will wipe the server, and your data will be gone for good.

How do I raise a complaint to Codero?

Your best bet is to open a support ticket through their client portal. This creates a paper trail. If that doesn't work, you can try calling their support line to speak with someone directly.

How to Cancel Your Codero Subscription (2025)

How to Cancel Codero on Desktop or Laptop

This is the most reliable way to cancel your Codero hosting services. You must do this through their official customer portal.

1 Log into the Codero Portal

Open your web browser and navigate to the Codero customer portal at serverportal.com. Enter your username and password to log in. If you've forgotten your password, use the 'Forgot Password?' link to reset it.

2 Navigate to Your Services

Once logged in, look for the main navigation menu. Click on Account, and then from the dropdown menu, select Services. This page lists all the active hosting plans or servers associated with your account.

3 Select the Service to Cancel

Find the specific service you want to cancel from the list. If you have multiple servers, be extra careful to select the correct one. Click on the service name or a 'Manage' button next to it to open its details page.

4 Request Cancellation

On the service details page, look for an option labeled 'Request Cancellation' or something similar. It's often found under a management or billing tab. The portal can be a bit clunky, so you might have to look around for a moment.

5 Complete the Cancellation Form

You will be asked to fill out a short form. This usually includes providing a reason for cancellation and confirming that you understand your data will be deleted. Fill it out, submit the form, and make sure you get to a confirmation screen.

6 Check for a Confirmation Email

After submitting the request, Codero should send you a confirmation email or create a support ticket confirming they have received your cancellation. Do not skip this. Keep this email for your records as proof of cancellation.

How to Cancel Codero on iPhone (iOS)

Codero does not have a dedicated iOS app for account management. You must use a web browser on your iPhone to access their portal and cancel your subscription.

1 Open Your Web Browser

Tap on the Safari app (or any other browser you use) on your iPhone's home screen.

2 Go to the Codero Portal

In the address bar, type in serverportal.com and press Go. This will take you to the customer login page.

3 Log In to Your Account

Enter your Codero account credentials. Using a password manager on your phone can make this step much easier.

4 Find Your Active Services

Tap the menu icon (usually three horizontal lines) and navigate to Account > Services. You'll see a list of your active servers or plans.

5 Initiate the Cancellation

Tap on the service you wish to end. On the next screen, find and tap the 'Request Cancellation' link. Follow the on-screen prompts to submit the cancellation form, just as you would on a desktop.

How to Cancel Codero on Android

Similar to iOS, there is no Codero app on the Google Play Store for managing your billing. The cancellation process is handled entirely through their website on your mobile browser.

1 Launch Your Web Browser

Open Google Chrome or your preferred web browser on your Android device.

2 Navigate to the Customer Portal

Type serverportal.com into the browser's address bar and hit enter to load the Codero login page.

3 Sign In to Your Account

Use your registered email and password to log into your Codero account.

4 Locate Your Services List

Use the site's menu to find the Account section, then tap on Services. This will display all your subscriptions.

5 Request the Cancellation

Select the specific hosting plan you want to stop. Look for the 'Request Cancellation' option on the service details page and follow the instructions to confirm your request. It's the same process as on a computer, just on a smaller screen.

Cancel Codero by Phone or Support Ticket

If you're struggling with the portal, you can try contacting support directly.

By Support Ticket: This is the officially recommended alternative. Log into the serverportal.com, navigate to the 'Support' section, and open a new ticket. Clearly state that you wish to cancel a specific service and include the service ID or domain name. This creates a written record of your request.
By Phone: You can call Codero's support line at 866-226-3376. Be prepared with your account information and security details to verify your identity. Ask the representative for a ticket number or email confirmation of your cancellation request before you end the call.

Before You Cancel: What You Should Know

Backup Your Data: This is critical. Once your service is terminated at the end of the billing cycle, Codero will delete all data from the server. This includes your website files, databases, and emails. Download a full backup before you submit your cancellation request.
Refund Policy: Codero generally does not offer prorated refunds for unused time. If you cancel mid-cycle, your service will remain active until the end of the paid period. The 30-day money-back guarantee typically only applies to new customers on specific plans.
No Pausing: You cannot pause a hosting subscription. Your only options are to keep it active or cancel it.

Having Trouble Cancelling Your Codero Subscription?

Sometimes things don't go as planned. If you're stuck, here are a few things to try:

Use a Desktop Computer: The customer portal is designed for desktop browsers. If you're having issues on mobile, switch to a laptop or desktop computer.
Clear Your Browser Cache: Old data stored in your browser can sometimes cause login or page loading issues. Clear your cache and cookies or try using an incognito/private browsing window.
Double-Check Your Service: If you have multiple services, ensure you are trying to cancel the correct one. Some add-on services may have different cancellation procedures.
Contact Support Directly: If the portal is giving you errors or the cancellation button is missing, your best bet is to submit a support ticket or call them. This ensures your request is logged, especially if you are near your renewal date.

Subscription Plans and Pricing (2025)

Plan Feature	Intel Xeon E-2336	AMD EPYC 7313P	Intel Dual Xeon Silver 4310
Starting Price (Monthly)	$155.00	$295.00	$450.00
Processor	6 Cores / 12 Threads	16 Cores / 32 Threads	24 Cores / 48 Threads
RAM	32 GB DDR4	64 GB DDR4	128 GB DDR4
Primary Storage	480 GB NVMe	960 GB NVMe	1.92 TB NVMe
Bandwidth	30 TB	50 TB	100 TB
Best For	Small to medium websites, applications	High-traffic sites, databases, virtualization	Enterprise applications, large-scale databases

Pricing is subject to change and may vary based on custom configurations and promotions.

How Pine AI Can Help You Cancel Your Codero Subscription

Tired of navigating confusing portals and waiting on hold? Let Pine AI handle it. We can securely manage the entire cancellation process for your Codero subscription. Just connect your account, and we'll take care of the rest, saving you time and preventing any unwanted future charges. It's fast, easy, and stress-free.

Frequently Asked Questions about Codero

Rachel Adams

Technology & Software Editor

Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.