Adobe, established in 1982, dominates creative software, but their subscription model often feels like a trap. With plans ranging from $9.99 to $59.99 monthly, cancelling can save you up to $720 a year. You can manage subscriptions on Desktop, iOS, and Android. Visit Adobe. Recently, the FTC sued Adobe over hidden fees, a drama that feels straight out of a Black Mirror episode about dark patterns. Trustpilot users give them a dismal 1.2-star rating, while the Better Business Bureau records over 2,000 complaints in the last 3 years, mostly citing "incorrect billing amounts" and the notorious "early termination fee." If you are done with the price hikes and confusing contracts, here is how to leave.
How to Cancel Adobe on Desktop or Laptop
This is the most reliable method. Doing this on a mobile browser often glitches, so grab a laptop if you can.
1 Log in to your Adobe Account
Go to the Adobe website and sign in. You might need to verify your identity with a code sent to your email. It is annoying, but standard security.
2 Find Your Plan
Click on the Manage Plan button for the subscription you want to cancel. If you do not see this button, you might have bought it through a third party.
3 Initiate Cancellation
Select Cancel your plan. Adobe will likely ask why you are leaving or offer you a discount to stay. Just keep clicking through the prompts.
4 Navigate the Retention Offers
They will show you what you lose and maybe offer 2 months free. If you are sure, keep hitting Continue until you reach the final confirmation screen.
How to Cancel Adobe on iPhone (iOS)
Only use this method if you purchased the subscription inside the Adobe app on your iPhone or iPad.
1 Open Settings
Tap the grey Settings gear icon on your home screen.
2 Tap Your Name
Click your Apple ID banner at the very top of the list.
3 Select Subscriptions
Find Subscriptions in the list. Wait a second for it to load your active plans.
4 Cancel Adobe
Tap the Adobe icon and select Cancel Subscription. If you do not see it here, you likely signed up directly through their website, not the App Store.
How to Cancel Adobe on Android
Similar to iOS, this only works if your billing goes through Google Play.
1 Open Google Play Store
Launch the Play Store app on your device.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Go to Payments & Subscriptions
Select Payments & subscriptions and then tap Subscriptions.
4 Cancel the Plan
Find Adobe in the list, tap it, and hit Cancel subscription. Follow the on-screen instructions to confirm.
What is Adobe Cancellation Policy
Here is the thing that makes everyone angry. Adobe has a strict policy depending on your plan. If you cancel within 14 days of your initial order, you get a full refund. No questions asked. However, if you are on the "Annual plan, paid monthly" (which is the default for many), cancelling after 14 days triggers an early termination fee. This fee is 50% of the remaining contract balance. It is brutal. People on Trustpilot scream about this constantly. If you are on a flexible "Monthly plan," you can cancel anytime without a fee, but you lose access at the end of the billing cycle.
Before You Cancel Adobe: What You Should Know
Before you hit that button, check your cloud storage. Once you cancel, your Creative Cloud storage drops to 2GB. If you have more than that saved, you have 30 days to download your files before they might be deleted. Also, check if you are close to your renewal date. If you are stuck in that annual contract mentioned above, it might actually be cheaper to switch to a different (cheaper) Adobe plan first, wait a day, and then cancel that new plan within the 14-day refund window. It is a loophole some Reddit users swear by.
Having Trouble Cancelling Your Adobe Subscription?
If the "Cancel" button is missing, you likely bought the subscription through a reseller (like Amazon or Best Buy) or you are on an Enterprise plan managed by an IT admin. In those cases, you have to contact the seller directly. Also, try disabling your ad blocker or using Incognito mode; sometimes the retention pop-ups break the cancellation flow on standard browsers. If all else fails, contact Adobe Support via chat, but be prepared for a wait.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price | Annual (Paid Monthly) | Annual (Prepaid) | Details |
|---|---|---|---|---|
| Photography | $19.99 | $9.99 | $119.88 | Lightroom + Photoshop (20GB) |
| Single App | $34.49 | $22.99 | $263.88 | One app (e.g., Illustrator only) |
| Creative Cloud All Apps | $89.99 | $59.99 | $659.88 | Access to 20+ apps |
| Acrobat Pro | $29.99 | $19.99 | $239.88 | PDF editing and signing |
| Student & Teacher | N/A | $19.99 | $239.88 | All Apps discount (First year) |
How Pine AI Can Help You Cancel Your Adobe Subscription
With the recent FTC lawsuit highlighting just how difficult Adobe makes it to leave, now is the perfect time to cut ties without the headache. Pine AI handles the dirty work for you.
Step 1: Let's get started to cancel Adobe Simply tell us you want to cancel Adobe. We will ask for a few basic account details to locate your subscription securely.
Step 2: Pine gets to work We navigate the confusing "Manage Plan" menus, dodge the retention offers, and even wait on hold with support if manual intervention is needed. We don't just suggest it; we finish it.
Step 3: You're free from Adobe The payments stop and you get your time back. No surprise "early termination fees" slipping through the cracks, just a confirmed "one-and-done" result.
Frequently Asked Questions about Adobe
Can I unsubscribe from Adobe anytime?
Can I get a refund from Adobe if I forgot to cancel?
How do I know my Adobe subscription is cancelled?
How long does it take for Adobe to cancel?
What else should I know before I cancel my Adobe subscription?
How do I raise a complaint to Adobe?
How does Pine AI work with Adobe to cancel my subscription?
