Trello, launched in 2011, promised to organize your life, but now it might just be another bill. With plans costing $5 to $17.50 per user monthly, you could save over $200 a year by quitting. It works on iOS, Android, and desktop. Visit Trello at trello.com. Like the chaos in The Bear, sometimes more boards just mean more stress. Trustpilot data highlights frustrations with "poor customer service" and "incorrect billing amount" recently. With tech inflation trending, cutting this expense makes sense.
How to Cancel Trello on Desktop or Laptop
Most users manage their Trello billing directly through the web browser. It is usually the most reliable way to ensure the cancellation actually sticks.
1 Log In and Select Workspace
Head to Trello.com and log in. You need to be on the specific Workspace you want to cancel. If you have multiple workspaces, make sure you are clicking the right one from the sidebar.
2 Go to Billing Settings
Click on Workspace settings in the sidebar, then select Billing. This is where Atlassian hides the money stuff. If you do not see this option, you are likely not the Admin, which is super annoying but common.
3 Cancel or Downgrade
Scroll to the bottom. You will see an option to Cancel Subscription or Downgrade to Free. Trello usually makes you click through a few "Are you sure?" screens. Just keep confirming until you see the success message.
How to Cancel Trello on iPhone (iOS)
If you subscribed via the Apple App Store, you must cancel through Apple. Deleting the app does absolutely nothing to stop the billing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the Trello app itself; you cannot cancel from inside there.
2 Tap Your Name
Click your Apple ID name at the very top of the list. It should be the first thing you see.
3 Select Subscriptions
Tap Subscriptions. Wait a second for the list to load. If Trello is not there, you probably signed up via the website instead.
4 Cancel Trello
Tap Trello in the list and select Cancel Subscription. If you only see "Renew," it is already cancelled.
How to Cancel Trello on Android
Android users who paid via Google Play need to use this method. It is usually straightforward, assuming Google's menus haven't moved again.
1 Open Play Store
Launch the Google Play Store app on your phone.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Payments & Subscriptions
Select Payments & subscriptions, then tap on Subscriptions.
4 Cancel Subscription
Find Trello in the list. Tap it and hit Cancel subscription. Follow the prompts to confirm.
What is Trello Cancellation Policy
Trello, owned by Atlassian, operates on a prepaid basis. When you cancel, your subscription stops auto-renewing, but you keep your Premium features until the end of the current billing cycle. They generally do not offer refunds for unused time, which is a common complaint on Trustpilot. If you are on an annual plan and cancel three months in, you are out of luck for the remaining nine months of cash. You just keep the access. Also, downgrading to the Free plan does not delete your data immediately, but you will lose access to Premium features like advanced checklists and larger file attachments once the cycle ends.
Before You Cancel Trello: What You Should Know
Will I lose my boards?
Generally, no. Downgrading to the Free plan keeps your boards, but you might hit the "10 boards per Workspace" limit. If you have more than 10, the extras become read-only until you close some.
Check your Admin status
Only the Workspace Admin can cancel. If you are just a member, you cannot stop the billing. This causes a lot of confusion for teams.
Data retention
Trello keeps your data unless you manually delete the Workspace. If you just want to stop paying, your info sits there safely in the Free tier.
Having Trouble Cancelling Your Trello Subscription?
If the buttons aren't working or you can't find the billing page, try these fixes:
- Check the Atlassian Admin Hub: Since Atlassian bought Trello, billing is sometimes moved to
admin.atlassian.cominstead of Trello directly. - You might not be the Admin: If you don't see a "Billing" tab, you likely don't have permission to cancel. You have to ask the person who created the Workspace.
- Third-Party Billing: Did you pay via Apple or Google? You must cancel on your phone, not the desktop site.
- Clear Cache: Sometimes the "Cancel" button grays out due to browser glitches. Try Incognito mode.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (Per User) | Annual Price (Per User) | Details |
|---|---|---|---|
| Free | $0 | $0 | Unlimited cards, up to 10 boards per workspace. |
| Standard | $6.00 | $60 ($5/mo) | Unlimited boards, advanced checklists. |
| Premium | $12.50 | $120 ($10/mo) | Dashboard view, Timeline, Calendar, AI features. |
| Enterprise | N/A | $210 ($17.50/mo) | SSO, unlimited workspaces, power-up admin. |
How Pine AI Can Help You Cancel Your Trello Subscription
Productivity tools are supposed to save time, but managing their subscriptions often does the opposite. With software prices creeping up in 2024 and 2025, cancelling unused seats on Trello is a smart financial move.
Step 1: Let's get started to cancel Trello Simply tell us you want to cancel Trello. We will ask for a few basic account details to locate the subscription.
Step 2: Pine gets to work We navigate the confusing Atlassian admin portals, wait on hold if necessary, and handle the awkward "retention" flows so you don't have to. We don't just suggest it; we finish it.
Step 3: You're free from Trello The payments stop and you get your budget back. No "special offers" to stay, no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Trello
Can I unsubscribe from Trello anytime?
Can I get a refund from Trello if I forgot to cancel?
How do I know my Trello subscription is cancelled?
How long does it take for Trello to cancel?
What else should I know before I cancel my Trello subscription?
How do I raise a complaint to Trello?
How does Pine AI work with Trello to cancel my subscription?
