Trello, launched in 2011, is that digital whiteboard with sticky notes that everyone seems to use for organizing projects. It's great until it's not. Maybe you tried to organize your Taylor Swift Eras Tour group chat on a Trello board and it just got too chaotic. Or maybe you're just tired of paying for features you don't use. With plans ranging from $5 to over $10 per user, you can save up to $120 a year or more by canceling. This guide covers how to cancel on desktop, iOS, and Android without the headache.
How to Cancel Trello Subscription on Desktop
Canceling on a desktop is the most common way. You have to be the Workspace administrator to do this, which can be a real headache if you're not. Make sure you have the right permissions before you start, or you'll just be wasting your time.
1 Log In to Trello
First, log in to your Trello account on a web browser. This won't work on the mobile app if you subscribed directly through Trello.
2 Go to Workspace Settings
On the left-hand sidebar, find the Workspace you want to cancel the subscription for. Click on Settings next to the Workspace name.
3 Find the Billing Tab
In the Workspace settings menu, look for the Billing tab. This is where they hide the important stuff. Click on it.
4 Cancel Your Subscription
You should see your current plan details. Look for a link or button that says Cancel subscription or Change plan. It might be styled as a small link, so look carefully. Trello will ask you to confirm and might show you what you'll lose. Go ahead and confirm the cancellation.
How to Cancel Trello Subscription on iOS
If you paid for Trello through the Apple App Store, you must cancel it there. Don't bother looking on the Trello website; the option won't exist. It's a classic app store trap.
1 Open Settings
On your iPhone or iPad, open the Settings app. It's the grey gear icon.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the screen.
3 Go to Subscriptions
Next, tap on Subscriptions. You'll see a list of all your active and expired app subscriptions.
4 Find Trello and Cancel
Find Trello in the list and tap on it. Then, tap the Cancel Subscription button and confirm. If you don't see a cancel button, it means it's already been cancelled.
How to Cancel Trello Subscription on Android
Just like with iPhones, if you subscribed via the Google Play Store, that's where you have to end it. The Trello app and website won't help you here.
1 Open the Play Store
Open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner of the screen.
3 Select Payments & Subscriptions
From the menu, select Payments & subscriptions, and then tap on Subscriptions.
4 Find Trello and Cancel
You'll see a list of your subscriptions. Find Trello, tap on it, and then select Cancel subscription. Follow the prompts to confirm. Easy enough, but only if you remember you signed up this way.
Cancel Trello Subscription with Contact Support
Trello doesn't have a direct support email or phone number for billing. It's a bit of a maze. You have to go through the Atlassian support portal. Go to support.atlassian.com/contact, select Trello, and navigate through the topics until you can submit a request. Expect to wait a day or two for a response. It's not exactly speedy.
When you cancel a paid Trello plan, your workspace is just downgraded to the Free plan at the end of your billing cycle. Your boards and cards won't be deleted, which is good. However, Trello and its parent company, Atlassian, are very clear: they do not offer refunds if you forget to cancel or for partial months. Once you pay, that money is gone. There is also no option to 'pause' a subscription. You either have it or you don't.
Trello Plans and Pricing 2025
| Plan | Price (per user/month, billed annually) | Details |
|---|---|---|
| Free | $0 | The basic starter plan. You get up to 10 boards per Workspace, unlimited cards, and basic checklists. Good for personal projects. |
| Standard | $5 | Unlocks unlimited boards, advanced checklists, and custom fields. Better for small teams that need a bit more power. |
| Premium | $10 | This is the popular one. It adds different project views (like Calendar, Timeline, and Map), plus more automation power and admin features. |
| Enterprise | Custom Pricing | For large companies. Includes everything in Premium plus organization-wide permissions, public board management, and dedicated support. |
Frequently Asked Questions about Trello
Can I unsubscribe from Trello anytime?
Can I get a refund from Trello if I forgot to cancel?
How do I know my Trello subscription is cancelled?
How long does it take for Trello to cancel?
What else should I know before I cancel my Trello subscription?
How do I raise a complaint to Trello?
Rachel Adams
Technology & Software Editor
Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.
