Figma, established in 2016, became the design world's darling until that massive Adobe merger deal fell apart recently. If you are tired of the drama or the costs, plans range from $15 to $75 per editor monthly. Cancelling could save you up to $900 annually for a single Organization seat. Visit Figma to manage your team. Users on TrustPilot frequently flag "unexpected seat charges" as a major headache, contributing to over 100 complaints in the last 3 years about confusing billing cycles. Maybe you just signed up to view one file. It happens. If you are seeing red over a bill, here is how to stop it.
How to Cancel Figma on Desktop (Web)
This is the most reliable method. As of 2025, the desktop dashboard is the only place with full billing controls. Weirdly, the mobile app is just for mirroring.
1 Select Your Team
Log in to Figma. On the left sidebar, click on the Team name you want to downgrade. You cannot cancel from the 'Drafts' view.
2 Open Settings
Look for the Settings tab near the top of the page. It is usually next to 'Members' and 'Library'. If you do not see it, you might not be the Admin.
3 Navigate to Billing
Click on Billing. You will see your current plan details here. It is often buried under a few usage graphs.
4 Downgrade to Starter
Scroll to the bottom and select Change to Starter or Downgrade. Figma does not have a big 'Cancel' button; they call it downgrading to the free plan. Confirm your choice.
How to Cancel Figma on iPhone (iOS)
The Figma iOS app is strictly for viewing designs. To cancel, you have to trick your phone into acting like a computer.
1 Open Safari
Launch Safari and go to figma.com. Do not open the Figma mobile app; it has zero billing settings.
2 Request Desktop Website
Tap the 'aA' icon in the address bar and select Request Desktop Website. The mobile site is too limited for admin tasks.
3 Log In and Locate Team
Log in. You will need to pinch and zoom a lot. Tap your Team Name on the left sidebar.
4 Downgrade Plan
Navigate to Settings > Billing. Tap Downgrade to Starter. It is tiny on a phone screen, so be careful not to tap the wrong link.
How to Cancel Figma on Android
Android users face the same issue as iOS users. The app is useless for billing. You must use the browser workaround.
1 Launch Chrome
Open Chrome and visit figma.com. Ignore the prompt to 'Open in App'.
2 Switch to Desktop Site
Tap the three dots in the top right corner and check the box for Desktop site. The page will reload to look like the PC version.
3 Access Team Settings
Zoom in to the left sidebar and tap your Team Name. Then tap the Settings tab at the top.
4 Cancel Subscription
Go to Billing and select Change to Starter team. Follow the prompts to confirm the downgrade.
What is Figma Cancellation Policy
Figma operates on a "no refund" basis for the most part. When you cancel (downgrade to Starter), your paid features remain active until the end of your current billing cycle. If you accidentally added an editor seat mid-month, they will charge you for it, and getting that money back is nearly impossible according to recent Reddit threads. They require you to remove the extra seat manually before the next invoice. It is pretty strict. Period.
Before You Cancel Figma: What You Should Know
Make sure you export your data. When you downgrade to the 'Starter' plan, you lose access to unlimited version history and some file permissions. If your team has more than 3 files in a project, Figma might lock them into 'View Only' mode until you organize them. Also, check if you have any 'Professional' seats assigned to freelancers; those charges stick until you manually remove the user.
Having Trouble Cancelling Your Figma Subscription?
If you cannot find the cancel button, you are likely not the Team Admin. Only the admin can change billing settings. Ask your manager or check the 'Members' tab to see who has the 'Admin' tag. Also, try clearing your browser cache or using Incognito mode; sometimes the billing page glitches and shows a blank screen. If you bought Figma through a reseller, you have to contact them directly.
Subscription Plans and Pricing (2025)
| Plan | Price (Monthly) | Price (Annual) | Details |
|---|---|---|---|
| Starter | Free | Free | 3 files, unlimited personal files |
| Professional | $15/editor | $12/editor | Unlimited files, libraries, dev mode |
| Organization | $45/editor | $45/editor | Org-wide libraries, analytics |
| Enterprise | $75/editor | $75/editor | Advanced security, guest access controls |
How Pine AI Can Help You Cancel Your Figma Subscription
With the recent confusion over 'Dev Mode' pricing and seat management, now is a smart time to audit your design tools. Pine AI makes the exit strategy simple.
Step 1: Let's get started to cancel Figma Simply tell us that you want to cancel your subscription with Figma, and we will ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Figma The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Figma
Can I unsubscribe from Figma anytime?
Can I get a refund from Figma if I forgot to cancel?
How do I know my Figma subscription is cancelled?
How long does it take for Figma to cancel?
What else should I know before I cancel my Figma subscription?
How do I raise a complaint to Figma?
How does Pine AI work with Figma to cancel my subscription?
