So, you've decided to cancel your WordPress.com subscription. Maybe your blog didn't take off like you hoped, or you're just tired of the renewal fees. It happens. WordPress.com, launched way back in 2005, is a super popular platform for building websites, especially with the whole creator economy boom where it seems like everyone and their dog has a personal brand to promote. With plans ranging from $4 to $45 a month, the costs can add up. This guide covers canceling on your desktop, which is pretty much the only way to do it, and could save you up to $540 a year. Let's get this done so you can stop worrying about that next charge.
How to Cancel WordPress on Desktop or Laptop
This is the most common and reliable way to cancel your WordPress.com plan. Trying to do this on a mobile browser can be a real headache, so we recommend using a computer.
1 Log In to Your WordPress.com Account
First, head over to the WordPress.com website and sign in. Make sure you're using the correct account, especially if you manage multiple sites. It's a common mistake to log into the wrong one.
2 Navigate to the Purchases Section
Once you're in, click on your profile icon in the top-right corner. From the dropdown menu, select Purchases. This is where they hide all your billing information.
3 Select the Subscription to Cancel
You'll see a list of all your active subscriptions (plans, domains, etc.). Find the specific plan you want to get rid of and click on it.
4 Find and Click the Cancel Button
On the subscription details page, scroll down. You should see a Cancel Subscription link. Sometimes it's not super obvious, so you might have to look for it. Click that link.
5 Confirm Your Cancellation
WordPress will likely ask you why you're leaving and might offer you a discount to stay. If you're sure, proceed with the cancellation. You should receive an email confirmation once it's done. If you don't get one, check your Purchases section again to make sure it says 'Cancelled'.
How to Cancel WordPress on iPhone (iOS)
Use this method only if you originally subscribed to your WordPress plan through the official WordPress app on the App Store. If you signed up on their website, you must cancel it there.
1 Open the Settings App
Tap the gray gear icon on your iPhone's home screen to open Settings.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings screen. This takes you to your Apple ID, iCloud, and subscription settings.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Cancel WordPress
Scroll through the list to find your WordPress subscription. Tap on it, then tap the Cancel Subscription button. You'll need to confirm your choice. That's it. Your plan will remain active until the end of the current billing period.
How to Cancel WordPress on Android
This method is for users who subscribed directly through the WordPress app from the Google Play Store. If you paid on the WordPress.com website, these steps won't work for you.
1 Open the Google Play Store
Find and tap the Google Play Store app icon on your Android device.
2 Go to Your Profile Menu
Tap on your profile icon or initial in the top-right corner of the screen.
3 Navigate to Payments & Subscriptions
In the menu that pops up, select Payments & subscriptions. Then, tap on Subscriptions on the next screen.
4 Locate and Cancel Your WordPress Subscription
You'll see a list of your subscriptions managed by Google Play. Find WordPress in the list, tap on it, and then select Cancel subscription. Follow the on-screen prompts to confirm.
Cancel by Email or Live Chat
If you have a paid plan, you can usually access live chat support directly from your WordPress.com dashboard. This is often the fastest way to get a human to help you.
- Log in to your WordPress.com account.
- Click the Help icon (a question mark in a circle) at the bottom right.
- Search for your issue, then click Still need help? to access chat or email support.
Response times can vary. Live chat is typically faster, but email might take a day or two. Be prepared to verify your account ownership.
Before You Cancel: What You Should Know
Canceling your WordPress.com plan doesn't delete your website. Instead, it downgrades your site to the free plan. Here's what that means:
- Refunds: WordPress.com offers a 14-day refund window for annual plans and a 7-day window for monthly plans. If you're outside that period, you probably won't get your money back.
- Lost Features: You will lose access to premium themes, plugins, increased storage, and other features of your paid plan. Your custom domain will also be removed unless you paid for it separately.
- Data and Content: Your posts, pages, and media will remain, but your site will revert to using a wordpress.com subdomain (e.g., yoursite.wordpress.com) and will display WordPress.com ads.
- No Pausing: You cannot pause a WordPress.com subscription. You either have it or you don't.
Having Trouble Cancelling Your WordPress Subscription?
It can be frustrating when you can't find the cancel button. Here are a few things to try:
- Check Third-Party Billing: Did you sign up through Apple's App Store or the Google Play Store? If so, you must cancel through them, not the WordPress website.
- Use a Desktop Computer: The cancellation options are sometimes hidden or don't work correctly on mobile browsers. Logging in from a laptop or desktop is almost always more reliable.
- Clear Your Browser Cache: Old data stored in your browser can cause issues. Try clearing your cache and cookies or using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: If all else fails, use the live chat or email support form. Tell them you want to cancel, and they should be able to process it for you manually. Honestly, sometimes this is just the easiest way.
Subscription Plans and Pricing (2025)
| Plan | Price (per month, billed annually) | Details |
|---|---|---|
| Free | $0 | Basic features, WordPress.com subdomain, ads. |
| Personal | $4 | Custom domain for one year, removes WordPress.com ads. |
| Premium | $8 | Advanced design tools, Google Analytics integration, premium themes. |
| Business | $25 | Install plugins, advanced SEO tools, 200 GB storage. |
| Commerce | $45 | Full e-commerce features, integrations with top shipping carriers. |
| Enterprise | Starting at $2,000+ | Custom solutions for large-scale sites, dedicated support. |
How Pine AI Can Help You Cancel Your WordPress Subscription
Tired of navigating confusing menus and dealing with retention offers? Let Pine AI handle it. We can cancel your WordPress subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing future charges. It's the stress-free way to manage your subscriptions.
Frequently Asked Questions about WordPress
Can I unsubscribe from WordPress anytime?
Can I get a refund from WordPress if I forgot to cancel?
How do I know my WordPress subscription is cancelled?
How long does it take for WordPress to cancel?
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How does Pine AI work with WordPress to cancel my subscription?
Rachel Adams
Technology & Software Editor
Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.
