Can I unsubscribe from WordPress anytime?

Yep, you can cancel your plan whenever you want. Just know that it doesn't trigger a refund. Your plan will just stop renewing, and you can use the paid features until the end of your billing cycle.

Can I get a refund from WordPress if I forgot to cancel?

Almost certainly not. They are pretty strict with their refund policy, which is 14 days for yearly plans and 7 days for monthly plans. Forgetting to cancel won't be a good enough reason for them.

How do I know my WordPress subscription is cancelled?

You should get a confirmation email. You can also go back to the **'Purchases'** section in your account. It should say your plan is 'Expired' or 'Cancelled' and show the date it will end.

How long does it take for WordPress to cancel?

The cancellation itself is instant. Your access to the paid features, however, will continue until your current subscription period ends. So you don't lose what you already paid for.

What else should I know before I cancel my WordPress subscription?

Remember, canceling the plan doesn't delete your site, it just downgrades it to the free version. If your custom domain was included with the plan, you'll need to pay for it separately to keep it.

How do I raise a complaint to WordPress?

Your best bet is to use their official support ticket system, especially if you have a paid plan. Be clear and provide as much detail as possible. For bigger issues, you could try reaching out to their parent company, Automattic.

How to Cancel Your WordPress Subscription (2025)

How to Cancel WordPress Subscription on Desktop

Canceling your WordPress.com plan has to be done on their website. You can't do it through an app store, which is a little annoying. The process is basically just telling them not to auto-renew your plan. Be prepared for them to ask you why you're leaving a few times.

1 Log In and Find Purchases

First, log in to your WordPress.com account. Click the profile icon in the top-right corner and select 'Purchases' from the dropdown menu. Simple enough, right?

2 Select the Right Subscription

You'll see a list of all your active subscriptions. Find the plan you want to get rid of and click on it. This is where it starts to feel like a scavenger hunt.

3 Locate the Cancel Button

On the next page, scroll down. You're looking for a link that says 'Cancel Subscription'. It's often at the very bottom of the page, almost like they don't want you to find it. Weirdly, it's sometimes labeled 'Disable Automatic Renewal' instead.

4 Confirm the Cancellation

Click that cancel link. WordPress will probably show you a survey or a pop-up asking you to stay. Just ignore it and confirm your cancellation. Honestly, I had to click confirm twice before it actually registered. Make sure you get to a screen that says your plan will not renew.

Cancel WordPress Subscription with live chat

If you have a paid plan, you get access to their support team. You can usually find a Live Chat option on the WordPress.com support pages. Response times can vary. Sometimes you get someone in a minute, other times you're waiting for a while. It's only available during certain hours, which they don't always make clear.

Cancel WordPress Subscription with email

Email support is basically their ticket system. You can submit a support request through your account's support section. Expect a response within 24 hours, but it can be longer on weekends. This is your best bet if you're not in a huge rush.

Before you hit cancel, know this. WordPress.com won't delete your website's content. Phew. Instead, your site gets downgraded to the free plan, which has ads and limitations. If you want a refund, you have to act fast. They typically offer a 14-day window for annual plans and a 7-day window for monthly plans. Miss that window, and you're out of luck. Also, there's no 'pause' button, canceling is the only way to stop payments.

WordPress Plans and Pricing 2025

Plan	Price (Billed Annually)	Details
Free	$0	Comes with WordPress.com ads, limited storage (1GB), and a .wordpress.com subdomain. Good for just testing things out.
Personal	$4 / month	Removes WordPress.com ads, lets you use a custom domain, and gives you 6GB of storage. Basic, but gets the job done for a personal blog.
Premium	$8 / month	Adds 13GB of storage, access to premium themes, and the ability to earn ad revenue. This is where things get a bit more serious.
Business	$25 / month	The big one for many. This plan lets you install plugins and custom themes, gives you 50GB of storage, and offers advanced SEO tools. It's what you need for a real business site.
Commerce	$45 / month	Everything in Business, plus full e-commerce features like payment processing and integrations with shipping carriers. For when you're ready to sell.

Frequently Asked Questions about WordPress

Rachel Adams

Technology & Software Editor

Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.