So, you've decided to cancel your WordPress.com subscription. Maybe your blog didn't take off like you hoped, or you're just tired of the renewal fees. It happens. WordPress.com, launched way back in 2005, is a super popular platform for building websites, especially with the whole creator economy boom where it seems like everyone and their dog has a personal brand to promote. With plans ranging from $4 to $45 a month, the costs can add up. This guide covers canceling on your desktop, which is pretty much the only way to do it, and could save you up to $540 a year. Let's get this done so you can stop worrying about that next charge.
How to Cancel WordPress Subscription on Desktop
Canceling your WordPress.com plan has to be done on their website. You can't do it through an app store, which is a little annoying. The process is basically just telling them not to auto-renew your plan. Be prepared for them to ask you why you're leaving a few times.
1 Log In and Find Purchases
First, log in to your WordPress.com account. Click the profile icon in the top-right corner and select 'Purchases' from the dropdown menu. Simple enough, right?
2 Select the Right Subscription
You'll see a list of all your active subscriptions. Find the plan you want to get rid of and click on it. This is where it starts to feel like a scavenger hunt.
3 Locate the Cancel Button
On the next page, scroll down. You're looking for a link that says 'Cancel Subscription'. It's often at the very bottom of the page, almost like they don't want you to find it. Weirdly, it's sometimes labeled 'Disable Automatic Renewal' instead.
4 Confirm the Cancellation
Click that cancel link. WordPress will probably show you a survey or a pop-up asking you to stay. Just ignore it and confirm your cancellation. Honestly, I had to click confirm twice before it actually registered. Make sure you get to a screen that says your plan will not renew.
Cancel WordPress Subscription with live chat
If you have a paid plan, you get access to their support team. You can usually find a Live Chat option on the WordPress.com support pages. Response times can vary. Sometimes you get someone in a minute, other times you're waiting for a while. It's only available during certain hours, which they don't always make clear.
Cancel WordPress Subscription with email
Email support is basically their ticket system. You can submit a support request through your account's support section. Expect a response within 24 hours, but it can be longer on weekends. This is your best bet if you're not in a huge rush.
Before you hit cancel, know this. WordPress.com won't delete your website's content. Phew. Instead, your site gets downgraded to the free plan, which has ads and limitations. If you want a refund, you have to act fast. They typically offer a 14-day window for annual plans and a 7-day window for monthly plans. Miss that window, and you're out of luck. Also, there's no 'pause' button, canceling is the only way to stop payments.
WordPress Plans and Pricing 2025
| Plan | Price (Billed Annually) | Details |
|---|---|---|
| Free | $0 | Comes with WordPress.com ads, limited storage (1GB), and a .wordpress.com subdomain. Good for just testing things out. |
| Personal | $4 / month | Removes WordPress.com ads, lets you use a custom domain, and gives you 6GB of storage. Basic, but gets the job done for a personal blog. |
| Premium | $8 / month | Adds 13GB of storage, access to premium themes, and the ability to earn ad revenue. This is where things get a bit more serious. |
| Business | $25 / month | The big one for many. This plan lets you install plugins and custom themes, gives you 50GB of storage, and offers advanced SEO tools. It's what you need for a real business site. |
| Commerce | $45 / month | Everything in Business, plus full e-commerce features like payment processing and integrations with shipping carriers. For when you're ready to sell. |
Frequently Asked Questions about WordPress
Can I unsubscribe from WordPress anytime?
Can I get a refund from WordPress if I forgot to cancel?
How do I know my WordPress subscription is cancelled?
How long does it take for WordPress to cancel?
What else should I know before I cancel my WordPress subscription?
How do I raise a complaint to WordPress?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
