Malwarebytes has been zapping digital bugs since 2008, but maybe you are over the constant notifications. With plans costing $3.75 to $9.99 monthly across iOS, Android, and desktop, you could save up to $120 a year by cancelling. Visit Malwarebytes. It feels like the recent "subscription fatigue" hitting streaming giants like Netflix is spreading to utility apps too. Data from Pissed Consumer highlights a rough 1.6-star rating, with users flagging "poor customer service" and "unexpected charges" as major headaches. Trustpilot reviews echo similar frustrations about auto-renewals. If you are tired of the price hikes or just want your PC quiet, here is the exit strategy.
How to Cancel Malwarebytes on iPhone (iOS)
If you subscribed via the App Store, Apple handles the billing. You must cancel through your Apple ID settings.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the Malwarebytes app itself; you cannot cancel from there.
2 Tap Your Name
Click your Apple ID profile at the very top of the Settings menu.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under "Media & Purchases".
4 Cancel Subscription
Find Malwarebytes in the list, tap it, and select Cancel Subscription. If you only see "Renew," it is already cancelled.
How to Cancel Malwarebytes on Android
Android users billed through Google Play must use the Play Store to stop charges.
1 Open Google Play Store
Launch the Play Store app. Make sure you are signed into the correct Google account.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Navigate to Payments
Select Payments & subscriptions and then tap Subscriptions.
4 Cancel Malwarebytes
Select Malwarebytes from the list and tap Cancel subscription. Follow the confirmation prompts to finish.
How to Cancel Malwarebytes on Desktop (Mac & Windows)
This method works for subscriptions purchased directly through the Malwarebytes website.
1 Log In
Go to my.malwarebytes.com and sign in. If you do not have a login, you might need to set one up using the email you purchased with.
2 Go to Subscriptions
Click on the Subscriptions tab in the main dashboard.
3 Manage Settings
Find your active subscription. Click the three dots or the Manage button next to it.
4 Turn Off Auto-Renewal
Select Turn off auto-renewal. They might ask you why you are leaving; just click through until you see a confirmation screen.
What is Malwarebytes Cancellation Policy
Malwarebytes typically operates on an auto-renewal basis. This means they will keep charging you indefinitely unless you manually step in to stop it. Generally, if you cancel, your protection continues until the end of the billing term you already paid for. However, they do offer a 60-day money-back guarantee for most direct purchases. Getting that refund usually requires contacting support directly, which Pissed Consumer reviews suggest can be a slow, frustrating process involving support tickets rather than quick chats.
Before You Cancel Malwarebytes: What You Should Know
There are a few things to check before you pull the plug:
- Refunds: You are only eligible for the 60-day money-back guarantee if you bought directly from them. Apple and Google Play have their own strict refund rules.
- Data: Your account remains active even if the subscription is gone, so your settings are saved if you return.
- Protection: The moment your term expires, the software reverts to the "Free" version. This means no real-time protection, only manual scans. You will be vulnerable to zero-day threats immediately.
Having Trouble Cancelling Your Malwarebytes Subscription?
Stuck in a loop? You are not alone. Here are common fixes:
- Check Cleverbridge: Older subscriptions were often processed by a partner called Cleverbridge. If you cannot find your sub in the main portal, search your email for "Cleverbridge" and use their specific lookup tool to cancel.
- Browser Issues: The "Turn off auto-renewal" button sometimes vanishes on mobile browsers. Try logging in from a desktop computer or use Incognito mode.
- Forgot Login: If you bought it years ago, you might not have a "My Account" set up. You will need to register with the exact email used at purchase to see your license.
Subscription Plans and Pricing (2025)
| Plan | Annual Price | Monthly Approx. | Devices | Features |
|---|---|---|---|---|
| Standard | $44.99 | ~$3.75 | 1 | Real-time protection, Ransomware block |
| Plus | $79.99 | ~$6.67 | 3 | Standard features + Browser Guard |
| Ultimate | $99.99 | ~$8.33 | 3 | Plus features + VPN Privacy |
How Pine AI Can Help You Cancel Your Malwarebytes Subscription
Cancelling security software should not feel like hacking a mainframe, but companies make it sticky on purpose. With subscription prices creeping up across the board in the last 12 months, cutting unused digital tools is the smartest financial move you can make right now.
Step 1: Let's get started to cancel Malwarebytes Simply tell us you want to cancel Malwarebytes. We will ask for a few basic account details to locate the subscription.
Step 2: Pine gets to work We navigate the confusing dashboards, deal with the "Cleverbridge" billing complications, and handle the support tickets if manual intervention is needed. We do not just suggest it; we finish it.
Step 3: You're free from Malwarebytes The payments stop and you get your time back. No "retention offers," no scare tactics, just a confirmed "one-and-done" result.
Frequently Asked Questions about Malwarebytes
Can I unsubscribe from Malwarebytes anytime?
Can I get a refund from Malwarebytes if I forgot to cancel?
How do I know my Malwarebytes subscription is cancelled?
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