So, you're looking to cancel your Malwarebytes subscription. Maybe the auto-renewal fee popped up unexpectedly, or you're just cleaning up your digital life. It happens. Founded in 2006, Malwarebytes is a well-known name in cybersecurity, but that doesn't mean you need it forever. With all the talk about the latest celebrity social media hacks, it's smart to review what security tools you're actually paying for. Their plans range from about $44.99 to $59.99, so you can save up to $59.99 a year by canceling. This guide shows you how to do it on desktop, iOS, and Android.
How to Cancel Malwarebytes Subscription on Desktop
This is the most direct way to cancel. You have to do it through their website, not the app on your computer. Honestly, I had to refresh the page once because the billing tab didn't load correctly. A classic issue.
1 Log Into Your Account
Head over to the official Malwarebytes website and sign in to your account. You'll need your email and password.
2 Navigate to Your Account
Once you're in, look for your name in the top-right corner of the page. Click it, and a dropdown menu will appear. Select Account from that menu.
3 Find the Billing Tab
Inside your account dashboard, you'll see a few tabs. Click on the one labeled Billing. This is where they keep the important stuff.
4 Turn Off Auto-Renewal
Here you'll see your active subscription details. Look carefully for a button or link that says Turn Off Auto-Renewal. It can be a bit small, so don't miss it.
5 Confirm the Cancellation
Malwarebytes will likely ask for a reason why you're leaving. Pick one from the list and then confirm your cancellation. Make sure you click through until you see a final confirmation message. Don't just close the tab.
How to Cancel Malwarebytes Subscription on iOS
If you signed up on your iPhone or iPad, you have to cancel through Apple. Malwarebytes has no control over App Store billing, so don't bother contacting their support for this.
1 Open Settings
Unlock your iPhone or iPad and open the main Settings app (the gray gear icon).
2 Tap Your Apple ID
Your name and profile picture are right at the top. Tap on your Apple ID to open your account settings.
3 Go to Subscriptions
In the list of options, find and tap on Subscriptions. This will show you all your active and expired App Store subscriptions.
4 Select Malwarebytes
Scroll through the list until you find the Malwarebytes subscription. Tap on it to see the details.
5 Tap 'Cancel Subscription'
At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and confirm. If you don't see the button, it means the subscription is already set to expire.
How to Cancel Malwarebytes Subscription on Android
Just like with Apple, if you subscribed through the Google Play Store, that's where you have to cancel it. It's a Google thing, not a Malwarebytes thing.
1 Open the Play Store
Find and open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile picture or initial in the top-right corner of the screen to open the menu.
3 Select 'Payments & subscriptions'
From the menu, select Payments & subscriptions. This will take you to another screen where you need to tap Subscriptions.
4 Find the Malwarebytes Subscription
You'll see a list of all your subscriptions managed by Google Play. Find Malwarebytes and tap on it.
5 Tap 'Cancel subscription'
At the bottom of the next screen, there will be an option to Cancel subscription. Tap it and follow the prompts to confirm. You're done.
Cancel Malwarebytes Subscription with email
Malwarebytes doesn't really do email support. Instead, you have to go to their support website and submit a ticket. You'll fill out a form and they'll email you back, usually within a day or two. It's not fast, but it creates a paper trail.
Cancel Malwarebytes Subscription with live chat
This is their preferred method. You can find the live chat option on the Malwarebytes support page. Be ready for a potential wait, as one user on Trustpilot mentioned, 'Sat in the chat queue for 20 minutes just to ask a simple billing question.' It's available during business hours.
Before you cancel, a couple of things to know. Malwarebytes offers a 60-day money-back guarantee, but this is only for new purchases. If you just forgot to cancel your annual renewal, you're probably out of luck for a refund. It's annoying, but that's their policy. Canceling your subscription only turns off auto-renewal; you'll still have premium features until the end of your paid term. After that, the app reverts to the basic free version.
Malwarebytes Plans and Pricing 2025
| Plan | Price (per year) | Details |
|---|---|---|
| Malwarebytes Free | $0 | Provides basic on-demand scanning to clean an already-infected computer. It's reactive, not proactive, so it doesn't stop threats in real-time. |
| Malwarebytes Premium | ~$44.99 | This is the core product. It gives you real-time protection against malware, ransomware, and shady websites. It's typically for one device. |
| Malwarebytes Plus | ~$59.99 | Includes everything in the Premium plan, but adds a VPN for privacy and an ad blocker. This plan usually covers 3 to 5 devices. |
Frequently Asked Questions about Malwarebytes
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Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
