Notion, launched in 2016, is the all-in-one productivity app for building your 'second brain' and organizing, well, everything. It's a favorite on TikTok and among students. But maybe that digital brain is getting too pricey, or you're just not using those fancy features. With plans ranging from $8 to $18 a month, you could save up to $216 annually by canceling. This guide shows you how to cancel on desktop, iOS, and Android without any extra drama.
How to Cancel Notion Subscription on Desktop (Web, Mac, or Windows App)
This is the most reliable way to cancel. Trying to do this on mobile is a headache, as it usually just sends you to the website anyway. Stick to your computer for this one.
1 Log In to Your Account
First, log into your Notion account on a web browser or using the desktop app. This is where all the billing magic happens.
2 Go to Settings & Members
Look at the top of the left-hand sidebar. You should see Settings & Members. Click on that to open your workspace settings.
3 Select the Billing Tab
A new menu will pop up. In that menu's sidebar, find and click on Billing. This page shows your current plan, billing history, and payment method.
4 Click 'Change plan'
Here's the slightly confusing part. There is no giant 'Cancel' button. Instead, you have to click the Change plan button next to your current subscription's name.
5 Downgrade to the Free Plan
You'll see a list of all available plans. To cancel your paid subscription, select the Free plan. You're basically just downgrading. Confirm your choice. Your plan will officially switch to Free at the end of your current billing cycle.
How to Cancel Notion Subscription on Mobile (iOS & Android)
Honestly, canceling on mobile is a mess. As one user on Reddit put it, 'Why have a billing section in the app if it just tells you to use the website?' Most of the time, you'll be forced to use your phone's browser anyway. If you paid through an app store, you have to cancel it there.
1 For Website Subscriptions
If you subscribed directly on the Notion website (most people do), you can't cancel inside the mobile app. The app will just direct you to open a web browser and follow the desktop instructions. It's a bit of a runaround.
2 For iOS App Store Subscriptions
If you subscribed through Apple, open your iPhone's Settings app, tap your name, then go to Subscriptions. Find Notion in the list and tap Cancel Subscription.
3 For Android Play Store Subscriptions
If you subscribed through Google Play, open the Play Store app, tap your profile icon, then go to Payments & subscriptions, and then Subscriptions. Find Notion and tap to cancel it.
Cancel Notion Subscription with Live Chat
You can contact support through the app. Click the ? icon in the bottom right corner of the Notion window (on desktop) and select 'Send us a message'. Response times can be a bit of a lottery. Sometimes you get a reply in an hour, sometimes it takes a day or two.
Cancel Notion Subscription with Email
If you can't get through the chat, you can try emailing team@makenotion.com. This is more of a general inbox, so it might be slower for specific billing issues. Be sure to include the email address associated with your account.
Before you cancel, know this: Notion doesn't really 'cancel' your plan, you just downgrade to the Free plan. Your data won't be deleted, but if you're over the free plan's limits, some of your pages might become read-only, which is super annoying. Also, Notion does not offer refunds for unused time. Once you've paid for a month or a year, that's it. There's no getting that money back.
Notion Plans and Pricing 2025
| Plan | Price (Billed Monthly) | Details |
|---|---|---|
| Free | $0 | Great for individuals. You get basic block types, but there's a limit on how many blocks you can have with a team. File uploads are capped at 5MB. |
| Plus | $10 per user/month | For small groups. You get unlimited blocks, unlimited file uploads, and a 30-day version history. A good step up from the free plan. |
| Business | $18 per user/month | For companies. Adds advanced features like SAML SSO, private teamspaces, and a 90-day version history. |
| Enterprise | Custom Pricing | For large organizations. Includes everything in Business plus a dedicated success manager, advanced security controls, and unlimited version history. |
Frequently Asked Questions about Notion
Can I unsubscribe from Notion anytime?
Can I get a refund from Notion if I forgot to cancel?
How do I know my Notion subscription is cancelled?
How long does it take for Notion to cancel?
What else should I know before I cancel my Notion subscription?
How do I raise a complaint to Notion?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
