How to Cancel Evoice Subscription (2025 Guide)

Evoice has offered virtual numbers since 2000, but many users are moving on. Subscription pricing ranges from $14.95 to $29.95 monthly, meaning you could save up to $360 a year by cancelling. The service works on iOS, Android, and desktop. Visit Evoice to access your account. The user experience feels as chaotic as the It Ends with Us press tour. Trustpilot lists a poor 1.4-star rating, with customers frequently flagging "impossible cancellation" and "billing errors" as major issues. Pissed Consumer reports over 100 complaints in the last 3 years regarding service outages. If you are ready to stop the charges, follow this guide.

How to Cancel Evoice on iPhone (iOS)

If you subscribed through the App Store, Apple handles the billing. Evoice support cannot help you here.

How to Cancel Evoice on Android

Android users who paid via Google Play must cancel here. Deleting the app does nothing.

How to Cancel Evoice on Desktop

This is the most frustrating method. Evoice is known for 'dark patterns' that make the cancel button hard to find.

Cancel Evoice by Phone

For many legacy accounts, this is the only way that actually works. It is annoying, but effective.

• Phone Number: 866-761-8109
• Hours: Monday – Friday, 6:00 AM – 6:00 PM (PST)

Pro Tip: When you call, the agent will likely try to offer you a discount or a 'hibernation' plan. Just say "No, I need to cancel immediately" to speed things up. Ask for a confirmation email before you hang up.

What is Evoice Cancellation Policy

Evoice is strict. They generally do not offer refunds for partial months. If you cancel in the middle of a billing cycle, the service usually stops at the end of that period, but do not expect money back. According to recent complaints on the Better Business Bureau, users often get charged for another month if they cancel less than 24 hours before renewal. You need to cancel at least a few days early to be safe.

Before You Cancel Evoice: What You Should Know

Critical Warning: Port Your Number First.

If you use your Evoice number for business, do not cancel yet. If you cancel the subscription first, you will lose the number immediately, and it is very hard to get back.

• Port Out: Initiate a "port out" request with your new carrier (like Google Voice, Zoom, or RingCentral) first.
• Wait: Once the number is active on the new service, then cancel Evoice.
• Fees: Check if there is an early termination fee if you are on a contract.

Having Trouble Cancelling Your Evoice Subscription?

You are not alone. Here are a few tricks if the standard steps fail:

• Try Incognito Mode: Sometimes the 'Cancel' button does not load due to browser cache. Open a private window and try again.
• Check Third Parties: If your card statement says "Apple" or "Google" next to the charge, you must cancel through your phone settings, not the Evoice website.
• Send an Email: If you cannot get through by phone, email support@evoice.com. Subject line: "CANCELLATION REQUEST - Account [Number]". Keep the sent email as proof in case they keep charging you.

Subscription Plans and Pricing (2025)

How Pine AI Can Help You Cancel Your Evoice Subscription