Dashlane has been around since 2009, trying to make sense of our messy digital lives with its password manager. It's supposed to be simple, but sometimes the subscription itself is the problem. Maybe you're tired of the auto-renewal surprises or just don't need all the features. Remember the collective panic when LastPass had that massive data breach? It made a lot of us second-guess who we trust with our passwords. If you're looking to switch or just cut costs, this guide is for you. With plans ranging from $2.75 to $7.49 a month, you can save up to $89.88 a year by canceling. We'll walk you through canceling on your desktop, iOS, or Android device, so you can do it without any headaches.
How to Cancel Dashlane Subscription on Desktop
If you signed up directly on the Dashlane website, this is for you. It's the most common way, but honestly, they make you jump through a few hoops to get it done. Be prepared for a couple of 'Are you sure?' screens.
1 Log In to Dashlane
Go to the Dashlane website and log in to your account. Simple enough.
2 Go to Your Account
Find the My Account menu. It's usually in the top-right corner.
3 Find Your Subscription
Once you're in your account settings, look for the Subscription tab. This is where the magic happens.
4 Click Cancel Subscription
You should see a link or button that says Cancel subscription. It might be smaller than the other options. Click it.
5 Confirm the Cancellation
Dashlane will probably ask you why you're leaving and show you what you'll lose. Just keep clicking through until you get a final confirmation. I had to click 'confirm' twice before it actually registered. A bit annoying.
How to Cancel Dashlane Subscription on iOS
Canceling on an iPhone or iPad is handled by Apple, not Dashlane. This is good news because the process is always the same and pretty straightforward. No guilt trips here.
1 Open Your Settings
Go to the main Settings app on your device. The one with the gear icon.
2 Tap Your Apple ID
Tap on your name and profile picture right at the top of the Settings screen.
3 Go to Subscriptions
Select the Subscriptions option from the list.
4 Find and Cancel Dashlane
You'll see a list of all your active and expired subscriptions. Find Dashlane and tap on it. Then, hit the big red Cancel Subscription button.
How to Cancel Dashlane Subscription on Android
For Android users, your subscription lives in the Google Play Store. Like Apple, Google makes this process consistent, so it's less of a hassle than canceling on a website.
1 Open the Play Store
Launch the Google Play Store app on your Android phone or tablet.
2 Access Your Profile
Tap on your profile icon, which is usually in the top-right corner.
3 Go to Payments & Subscriptions
In the menu that pops up, select Payments & subscriptions.
4 Select Subscriptions
From there, tap on Subscriptions to see everything you're paying for.
5 Find and Cancel Dashlane
Find Dashlane in the list, tap it, and then select Cancel subscription. Follow the final prompts to confirm.
Cancel Dashlane Subscription with Live Chat
If you're a Premium user, you can access live chat support. Log in to the support portal on their website. The chat option should appear if agents are available. Be warned, wait times can be a thing. One user on Trustpilot said, 'Waited 20 minutes for a chat agent just to be told to follow the steps on the website.' So, it might not be a magic bullet.
Before you hit cancel, here's the deal. Your data is safe. Canceling your subscription just downgrades you to Dashlane's free plan. You won't lose your passwords, but you'll be limited to 25 passwords on one device. It's a bit of a shock if you have hundreds stored. As for refunds, don't hold your breath. Dashlane offers a 30-day money-back guarantee on your first purchase, but after that, you're out of luck. No refunds for renewal charges, even if you cancel a day later. They also don't let you pause your subscription, it's either on or off.
Dashlane Plans and Pricing 2025
| Plan | Price (per month, billed annually) | Details |
|---|---|---|
| Advanced | $2.75 | Manages passwords for one person. Includes autofill, password sharing, and a password health score. |
| Premium | $4.99 | Everything in Advanced, plus Dark Web Monitoring, a VPN for WiFi protection, and access on unlimited devices. |
| Friends & Family | $7.49 | Covers up to 10 individual accounts. Each person gets their own Premium features and a private space. |
Frequently Asked Questions about Dashlane
Can I unsubscribe from Dashlane anytime?
Can I get a refund from Dashlane if I forgot to cancel?
How do I know my Dashlane subscription is cancelled?
How long does it take for Dashlane to cancel?
What else should I know before I cancel my Dashlane subscription?
How do I raise a complaint to Dashlane?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
