Slack, launched in 2013, is that digital office you either love or tolerate. It's where work conversations happen. But maybe the constant pings are too much, or your team is "quiet quitting" on costs and trimming software you don't use. With plans ranging from $8.75 to over $15 per user, those monthly bills add up. Cancelling your paid plan on desktop can save you up to $180 a year per user. This guide helps you downgrade your plan without losing your mind.
How to Cancel Slack Subscription on Desktop (Web & App)
The only way to cancel your paid Slack plan is on a desktop computer, either through the web browser or the desktop app. You can't do it from your phone, which is a bit of a pain. Make sure you are logged in as the Workspace Owner, otherwise the billing options will be hidden.
1 Open Slack and Find Your Workspace Name
First, log into your Slack account on your desktop. In the top-left corner, click on your workspace name to open the main menu.
2 Navigate to the Billing Section
From that menu, select "Settings & administration," and then click on "Billing." I swear they move this option around sometimes, so you might have to hunt for it a little.
3 Find the Change Plan Option
On the billing page, you should see your current plan details. Look for a tab or link that says "Change plan" or "Subscription details."
4 Downgrade to the Free Plan
Slack will show you different plan options. You need to choose to "Downgrade" to the Free plan. They make it sound like a downgrade, not a cancellation, which is their whole game.
5 Confirm the Cancellation
You'll have to click through a few confirmation screens. They might ask you why you're leaving. Just click through until you see a final confirmation that your plan will be downgraded at the end of your current billing cycle. Don't close the window until you see that confirmation message.
Before you hit cancel, know this: Slack doesn't delete your workspace, it just downgrades you to the Free plan. This means you'll lose access to your full message history (you can only see the last 90 days). So, export any important data first. Also, don't expect a refund. If you cancel a day after your bill, you've paid for the full month or year. It's annoying, but that's their policy. There's no "pause" button either.
Slack Plans and Pricing 2025
| Plan | Price (per user/month) | Details |
|---|---|---|
| Free | $0 | Access to the last 90 days of message history, 10 app integrations, and one-on-one huddles. Good for small teams just starting out. |
| Pro | $8.75 | Includes everything in Free, plus unlimited message history, unlimited integrations, group huddles, and screen sharing. This is their most popular plan. |
| Business+ | $15.00 | Includes everything in Pro, plus advanced identity management (like SAML-based SSO) and data exports for all messages. Built for larger companies. |
| Enterprise Grid | Custom | Designed for very large or complex organizations, offering advanced security, compliance, and administrative features. You have to talk to their sales team for this one. |
Frequently Asked Questions about Slack
Can I unsubscribe from Slack anytime?
Can I get a refund from Slack if I forgot to cancel?
How do I know my Slack subscription is cancelled?
How long does it take for Slack to cancel?
What else should I know before I cancel my Slack subscription?
How do I raise a complaint to Slack?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
