LastPass, launched back in 2008, is a password manager designed to keep your digital life secure. But maybe you're moving to a competitor or just tired of the subscription fees, especially after all the chatter online about their security incidents. It's a valid concern. This guide will help you cancel your plan, which costs between $3 and $4 per month for personal use, without any extra headaches. We'll cover how to do it on desktop, iOS, and Android, potentially saving you up to $48 a year. Let's get it done.
How to Cancel LastPass on iPhone (iOS)
If you subscribed to LastPass through the Apple App Store, you have to cancel it through your iPhone's settings. You can't do it from the LastPass website or app, which is a common point of confusion.
1 Open Your iPhone Settings
Tap the gray gear icon, which is the Settings app, on your home screen. This is where all Apple-level subscriptions are managed, not inside the LastPass app itself.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings screen. This takes you to your Apple ID, iCloud, and media settings.
3 Navigate to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Select LastPass
Scroll through the list until you find LastPass. Tap on it to open the subscription details.
5 Cancel the Subscription
At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and confirm your choice. Your subscription will remain active until the end of the current billing cycle.
How to Cancel LastPass on Android
For Android users who signed up via the Google Play Store, the cancellation process is handled entirely within the Play Store app. Don't bother looking for a cancel button in the LastPass app.
1 Open the Google Play Store
Find and tap the Google Play Store app icon on your Android device. All subscriptions purchased through Google Play are managed here.
2 Go to Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Select Payments & Subscriptions
From the menu that appears, tap on Payments & subscriptions. This will show you your purchase history, payment methods, and active subscriptions.
4 Manage Your Subscriptions
Tap on Subscriptions to see a list of all services you're currently paying for through Google Play.
5 Find and Cancel LastPass
Locate LastPass in the list and tap on it. Then, tap the Cancel subscription button at the bottom and follow the prompts to confirm. It's a bit buried, but it's in there.
How to Cancel LastPass on Desktop or Laptop
This is the most common way to cancel, especially if you didn't use a mobile app store to sign up. Be prepared for them to try and convince you to stay.
1 Log In to the LastPass Website
Open your web browser and go to the official LastPass website. Log in to your account using your master password. This method only works if you subscribed directly from their site.
2 Go to Account Settings
Once you're logged in, click on Account Settings in the left-hand menu. This is where all your account details are stored.
3 Access Your Subscription Details
On the Account Settings page, look for a link or tab that says My Account or something similar. You might see your current plan status (e.g., Premium) with a link next to it.
4 Initiate the Cancellation
You should see an option like Cancel or Manage Subscription. Click it. LastPass will likely present you with an offer to stay, just ignore it and proceed with the cancellation.
5 Confirm Cancellation
Follow the final on-screen instructions to confirm that you want to end your subscription. Honestly, I had to click confirm twice before it actually registered. Make sure you get a confirmation message or email.
Before You Cancel: What You Should Know
Before you hit that cancel button, here are a few things to keep in mind:
- Your Data is Safe: Canceling your Premium or Families plan does not delete your vault. Your account simply downgrades to the LastPass Free plan. All your passwords and notes will still be there.
- Feature Limitations: The biggest change with the Free plan is the device type restriction. You'll have to choose to access your vault on either computers OR mobile devices, not both. You also lose features like dark web monitoring and 1GB of encrypted file storage.
- No Prorated Refunds: LastPass does not offer refunds for unused portions of your subscription term. If you cancel, your premium access will continue until the end of your current billing period, but you won't get any money back.
Having Trouble Cancelling Your LastPass Subscription?
It can be frustrating when you can't find the cancel button. Here are a few things to try:
- Check Your Purchase Method: The most common issue is trying to cancel in the wrong place. If you subscribed on your iPhone, you must cancel through Apple. If you subscribed on Android, you must cancel through Google Play. If you subscribed on their website, you must cancel there.
- Use a Desktop Browser: Sometimes, the cancellation options are hidden or don't work correctly on mobile browsers. Try logging in on a desktop or laptop computer.
- Go Incognito: Your browser's cache can sometimes cause issues. Open an incognito or private browsing window and try logging in and canceling again.
- Contact Support: If all else fails, you'll have to contact LastPass support directly. Be aware that reaching a human can take some time through their ticket system. This should be your last resort.
Subscription Plans and Pricing (2025)
| Plan | Price (Per Month) | Details |
|---|---|---|
| Free | $0 | Access on one device type (computer or mobile), password storage, password generator. |
| Premium | $3.00 (billed annually at $36) | Access on all devices, 1 GB encrypted storage, dark web monitoring, advanced security features. |
| Families | $4.00 (billed annually at $48) | Includes everything in Premium for up to 6 users, a family management dashboard, and unlimited shared folders. |
How Pine AI Can Help You Cancel Your LastPass Subscription
Tired of navigating confusing menus just to cancel a subscription? Pine AI handles the entire cancellation process for you. We securely manage the steps, so you can save time and avoid the headache. Let us take care of it.
Frequently Asked Questions about LastPass
Can I unsubscribe from LastPass anytime?
Can I get a refund from LastPass if I forgot to cancel?
How do I know my LastPass subscription is cancelled?
How long does it take for LastPass to cancel?
What else should I know before I cancel my LastPass subscription?
How do I raise a complaint to LastPass?
How does Pine AI work with LastPass to cancel my subscription?
Rachel Adams
Technology & Software Editor
Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.
