Glo is a major telecommunications company that started in Nigeria back in 2003, offering mobile data and voice services. Maybe you signed up for a cheap data deal to stream the latest Afrobeats concert and now you're stuck with a plan you don't use. It happens. This guide helps you cancel your Glo subscription, which can cost anywhere from $10 to $60, without the usual runaround. We cover how to do it on your phone (iOS and Android) or a desktop. By canceling, you could save up to $720 a year. Just cancel it.
How to Cancel Glo on iPhone (iOS)
If you signed up for Glo through the App Store, you have to cancel it through your Apple account. It's a bit of a maze, but these steps will get you there.
1 Open Your iPhone Settings
First, find and tap the gray gear icon for Settings on your home screen. Don't look for the cancellation option in the Glo app itself, it's not there. Apple makes you go through their system.
2 Tap Your Apple ID
At the very top of the Settings screen, you'll see your name and profile picture. Tap on it to access your Apple ID, iCloud, and other media settings.
3 Navigate to Subscriptions
On the Apple ID screen, tap on Subscriptions. You might have to scroll a bit to find it. This will show you all the active and expired subscriptions linked to your Apple account.
4 Find and Select Glo
Scroll through the list of your subscriptions until you find Glo. Tap on it to open the details and management options for that specific subscription.
5 Cancel the Subscription
At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and then confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel Glo on Android
Canceling on Android is managed through the Google Play Store, not the Glo app. It's a common point of confusion.
1 Open the Google Play Store
Find the Play Store app on your Android device. It's the one with the colorful triangle logo. You must cancel through the store if that's where you originally subscribed.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several options for managing your account.
3 Go to Payments & Subscriptions
From the menu, select Payments & subscriptions. This is where Google keeps all your recurring charges and payment methods.
4 Select Subscriptions
Inside the 'Payments & subscriptions' menu, tap on Subscriptions. This will display a list of all the services you're currently paying for through Google Play.
5 Find Glo and Cancel
Locate Glo in the list and tap on it. On the next screen, you'll see an option to Cancel subscription. Tap it and follow the on-screen instructions to confirm. Honestly, I had to tap it twice before it registered.
How to Cancel Glo on Desktop or Laptop
This is usually the most straightforward method, especially if you didn't subscribe through a mobile app store. Weirdly, this method seems to work best when others fail.
1 Visit the Glo Website and Log In
Open your web browser and go to the official Glo website. Click the Log In button and enter your account credentials.
2 Navigate to Account Settings
Once you're logged in, click on your profile icon or name, which is usually in the top-right corner of the page. From the dropdown menu, select Account Settings.
3 Find Your Membership Details
In the Account Settings menu, look for a tab or section called Subscription or Membership. This area contains all the details about your current plan and billing cycle.
4 Cancel Your Membership
You should see an option that says Cancel Membership or something similar. Click it. Glo will likely present you with an exit survey or a special offer to try and keep you. Just click through the prompts to finalize the cancellation.
Cancel Glo by Email
If you're completely stuck and can't cancel through your account, you can try emailing customer support. It's not the fastest way, but it's an option.
- Email Address: [email protected]
- What to Include: Make sure to provide the full name and email address associated with your Glo account. Clearly state that you wish to cancel your subscription.
Be prepared to wait a day or two for a response. This should be your last resort.
Before You Cancel: What You Should Know
- Refunds: Glo does not offer refunds for partial months. If you cancel, you'll retain access to all content until your current billing period ends.
- Your Data: Your watch history and favorite classes are typically saved to your account. If you decide to resubscribe later with the same email, your progress should still be there.
- Pausing Your Subscription: Unfortunately, Glo does not offer an option to pause your membership. You either have an active subscription or you don't.
Having Trouble Cancelling Your Glo Subscription?
It can be frustrating when you can't find the cancel button. Here are a few common issues and how to solve them:
- Can't Find Your Subscription? If you don't see Glo listed in your account settings on their website, you almost certainly subscribed through a third party. Check your Apple Subscriptions or Google Play Subscriptions first.
- Website Glitches: If the cancel button isn't working, try clearing your browser's cache and cookies or using an incognito window. Sometimes a simple browser refresh does the trick.
- Still Stuck? When all else fails, contact Glo's customer support directly through their website's contact form or by emailing [email protected]. They can manually cancel the subscription for you.
Subscription Plans and Pricing (2025)
| Plan | Price (USD) | Details |
|---|---|---|
| Monthly | $30/month | Unlimited access to all yoga, meditation, and Pilates classes. Download classes for offline viewing. Billed every month. |
| Annual | $245/year | Same features as the monthly plan. Works out to about $20.42 per month, offering significant savings if you commit for the year. Billed once annually. |
How Pine AI Can Help You Cancel Your Glo Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your Glo membership for you, quickly and securely. Just link your account, and we'll take care of the rest, saving you time and preventing unwanted charges. It's that simple.
Frequently Asked Questions about Glo
Can I unsubscribe from Glo anytime?
Can I get a refund from Glo if I forgot to cancel?
How do I know my Glo subscription is cancelled?
How long does it take for Glo to cancel?
What else should I know before I cancel my Glo subscription?
How do I raise a complaint to Glo?
How does Pine AI work with Glo to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
