Thinking about canceling your Henry Meds subscription? You're not alone. Founded in 2022, Henry Meds quickly became a popular telehealth provider, especially with all the buzz on social media about weight loss treatments like semaglutide. Maybe you tried it out because of the hype and decided it's not for you, or the cost is just a bit too much. Their plans run from $99 to $497 a month, so canceling could save you up to $5964 a year. This guide will walk you through canceling on your desktop, which is the main way to manage your account.
How to Cancel Henry Meds on Desktop or Laptop (Web Browser)
This is the most reliable way to cancel your Henry Meds subscription, as it's all managed through their main website. The process is the same whether you're on a Mac or a PC.
1 Log Into Your Patient Portal
Open your preferred web browser (like Chrome, Safari, or Firefox) and navigate to the Henry Meds website. Click the 'Login' button, usually at the top right, and enter your account credentials.
2 Navigate to Your Account Settings
Once logged in, find your name or an icon representing your profile. Click on it and look for a menu option like 'Account,' 'My Account,' or 'Profile Settings.'
3 Find the Subscription Section
Within your account settings, there should be a tab or section labeled 'Subscription' or 'Billing.' This is where your active plan details are stored. It can sometimes be a little buried, so you might have to click around.
4 Initiate the Cancellation
Look for a button or link that says 'Cancel Subscription' or 'Manage Plan.' Click it to start the cancellation process. The system will likely ask you for a reason for leaving.
5 Confirm Your Cancellation
Follow the final prompts to confirm that you want to end your subscription. You should receive a confirmation email shortly after. Make sure to save this email as proof of your cancellation.
How to Cancel Henry Meds on iPhone (iOS)
You can't cancel Henry Meds through your iPhone's 'Subscriptions' setting. It must be done through their website on a browser.
1 Open a Web Browser
Henry Meds does not manage its subscriptions through the Apple App Store. You need to use a web browser. Open Safari or any other browser on your iPhone.
2 Go to the Henry Meds Website
Type henrymeds.com into the address bar and go to their site. Tap the 'Login' button to access your patient portal.
3 Follow the Desktop Cancellation Steps
Once you are logged in, the process is identical to the desktop version. Navigate to your Account > Subscription section and follow the prompts to cancel your plan.
How to Cancel Henry Meds on Android
Don't look for a cancellation option in the Google Play Store. You have to log into their website directly from your phone's browser.
1 Open Your Web Browser
Henry Meds subscriptions are not managed through the Google Play Store. Open Chrome or your preferred browser on your Android device.
2 Log Into the Henry Meds Portal
Navigate to the Henry Meds website and tap the 'Login' button. Enter your email and password to access your account.
3 Use the Website to Cancel
After logging in, the steps are the same as on a desktop computer. Go to your Account Settings, find the Subscription area, and proceed with the cancellation. It's a bit clunky on a small screen, but it works.
Cancel Henry Meds by Phone or Email
If you're struggling with the website or just prefer to deal with a person, you can try contacting their support team directly.
- By Phone: Call their support line at (616) 226-9227. Be prepared for potential wait times, especially during peak hours.
- By Email: Send a cancellation request to [email protected]. Make sure to include your full name and the email address associated with your account to speed things up. An email request isn't instant, so send it a few days before your renewal date.
Before You Cancel: What You Should Know
Before you finalize your cancellation, keep a couple of things in mind:
- Refunds: Henry Meds has a strict no-refund policy on subscription fees. If you've already been charged for the month, you will not get that money back, even if you cancel immediately after. You will, however, retain access to the service for the remainder of the paid period.
- Refills: Cancelling your membership means you will lose access to provider messaging and prescription refills. Ensure you have a plan for your medication needs before your access ends.
- Pausing: Currently, Henry Meds does not offer an option to pause your subscription. You must cancel it and can choose to sign up again later if you wish.
Having Trouble Cancelling Your Henry Meds Subscription?
Sometimes things just don't work as they should. If you're running into issues, here are a few things to try:
- Try a Different Device: The cancellation portal might be glitchy on mobile. If you're on your phone, try logging in from a desktop or laptop computer instead.
- Clear Your Browser Cache: Old data can sometimes cause issues. Clear your browser's cache and cookies, then try logging in again.
- Use Incognito Mode: Opening an incognito or private browsing window can help bypass issues caused by browser extensions or cached data.
- Contact Support Directly: If the cancel button is missing or you're stuck in a loop, it's time to give up on the website. Call them at (616) 226-9227 or email [email protected] for a manual cancellation. Honestly, sometimes this is just faster.
Subscription Plans and Pricing (2025)
| Program | Monthly Price (USD) | Details |
|---|---|---|
| Weight Management (Semaglutide) | $198 | Includes provider consultations, medication, and supplies. Billed monthly. |
| Weight Management (Tirzepatide) | $297 | Includes provider consultations, medication, and supplies. Billed monthly. |
| Hair Loss Treatment | $75 | Includes Finasteride & Minoxidil treatment, provider consultations. |
| Testosterone Replacement Therapy (TRT) | $129 | Includes medication, provider consultations, and lab work review. |
| Pricing is based on current information and is subject to change. Check the Henry Meds website for the most up-to-date details. |
How Pine AI Can Help You Cancel Your Henry Meds Subscription
Tired of navigating confusing account menus? Let Pine AI handle it. We can cancel your Henry Meds subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing any unwanted future charges. It's the easiest way to manage your subscriptions.
Frequently Asked Questions about Henry Meds
Can I unsubscribe from Henry Meds anytime?
Can I get a refund from Henry Meds if I forgot to cancel?
How do I know my Henry Meds subscription is cancelled?
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What else should I know before I cancel my Henry Meds subscription?
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How does Pine AI work with Henry Meds to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
