Henry Meds, established in 2022, provides compounded weight loss treatments like Semaglutide. Subscriptions cost between $297 and $449 per month. You can manage your account on iOS, Android, and desktop browsers. Cancelling now could save you up to $449 monthly. Visit Henry Meds. Just like the viral TikTok debates about celebrity weight loss secrets, the monthly fees here are relentless. According to the Better Business Bureau, the company has logged over 50 complaints in the last 3 years. Users frequently cite "shipping delays" and "billing errors" as major headaches. With inflation squeezing budgets and medication shortages making headlines, dropping this expense is a smart move.
How to Cancel Henry Meds on Desktop or Laptop
Most users find the desktop site the most reliable way to cancel. Mobile browsers can glitch out when loading the billing page.
1 Log Into Your Account
Go to the Henry Meds website and log in. You need the email you used during sign-up. If you forgot your password, reset it now because you cannot cancel without access.
2 Locate Subscription Settings
Click on the profile icon or My Account in the top navigation bar. Look for a tab labeled Manage Subscription or Billing. It is often buried under general settings.
3 Initiate Cancellation
Click Cancel Subscription. If the button is missing (a common complaint), you must use the "Contact Us" form immediately to request cancellation in writing.
How to Cancel Henry Meds on iPhone (iOS)
Since this is not an App Store subscription, you must use a web browser on your iPhone.
1 Open Safari or Chrome
Do not look in your iPhone Settings or Apple ID subscriptions. Henry Meds bills you directly. Open your preferred mobile browser.
2 Access the Portal
Navigate to the Henry Meds login page. Enter your credentials. If the page layout looks broken, try turning your phone to landscape mode.
3 Find the Cancel Option
Tap the menu (three lines) and select Account. Scroll down to Subscription Management. Tap Cancel. If it fails to load, switch to a desktop computer.
How to Cancel Henry Meds on Android
Android users often report the chat widget covers the cancel button. You might need to zoom out.
1 Launch Your Browser
Open Chrome or Firefox on your Android device. This subscription does not exist in the Google Play Store.
2 Log In
Sign in to your patient portal. Be patient, as the mobile site can be slow to load the dashboard.
3 Cancel via Account Settings
Tap your profile avatar. Select Manage Plan. Hit the Cancel Subscription button. Take a screenshot of the confirmation screen just in case.
Cancel by Email or Live Chat
If the buttons are hiding from you, contact them directly.
Email: [email protected]
Response Time: Usually 24 to 48 hours (excluding weekends).
Phone: 1-909-787-2342
Hours: Mon-Fri, 9 AM to 5 PM PST.
Send an email with the subject line "Cancellation Request - [Your Name]". Include your account email and date of birth. Keep the sent email as proof.
What is Henry Meds Cancellation Policy
Henry Meds has a strict "no refund" policy on medication that has already been dispensed. Once the pharmacy processes your order, that money is gone. You must cancel at least 48 hours before your next billing date to avoid being charged for the next month. Trustpilot reviews mention that cancelling on the day of renewal often results in a full charge. They do offer a 30-day money-back guarantee on the program fee in some cases, but getting it approved is a hassle.
Before You Cancel Henry Meds: What You Should Know
Consider these points before you pull the plug:
- No Partial Refunds: If you cancel mid-month, you don't get money back for unused days.
- Treatment Stops: Your prescription becomes void immediately upon the cycle end.
- Data Retention: They keep your medical records for legal reasons, even if you delete your account.
- Restarting is Hard: You may have to pay a new intake fee or do another consultation if you join again later.
Having Trouble Cancelling Your Henry Meds Subscription?
Stuck in a loop? Try these fixes:
- Switch Devices: If mobile fails, use a laptop. The mobile site is notoriously buggy.
- Check Spam: Sometimes the password reset or cancellation confirmation goes to junk.
- Call Your Bank: If they keep charging you after you cancelled, block the merchant ID.
- Use the Form: If the button is greyed out, use the "Contact Support" ticket form on their help page.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Cost | Medication Type | Details |
|---|---|---|---|
| Semaglutide Compounded | $297 | Semaglutide | Includes provider visit and meds. |
| Tirzepatide Compounded | $449 | Tirzepatide | Higher dose GLP-1 option. |
| Oral Semaglutide | $249 | Oral Drops | Needle-free option. |
How Pine AI Can Help You Cancel Your Henry Meds Subscription
With the cost of living rising in 2025, cutting a $300+ monthly expense is a massive win for your wallet. Pine AI makes it effortless.
Step 1: Let's get started to cancel Henry Meds Tell us you want to quit Henry Meds. We will ask for a few basic account details to locate your subscription.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Henry Meds The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Henry Meds
Can I unsubscribe from Henry Meds anytime?
Can I get a refund from Henry Meds if I forgot to cancel?
How do I know my Henry Meds subscription is cancelled?
How long does it take for Henry Meds to cancel?
What else should I know before I cancel my Henry Meds subscription?
How do I raise a complaint to Henry Meds?
How does Pine AI work with Henry Meds to cancel my subscription?
