Fenty Beauty, launched by Rihanna in 2017, completely changed the makeup industry with its focus on inclusivity. Their auto-replenishment service is super convenient, until it's not and you have too much product piling up. Maybe you saw Rihanna's viral "I'm Retired" shirt and felt inspired to retire some of your own recurring bills. This guide covers canceling on their website. With individual product subscriptions ranging from $20 to $50, you could save up to $300 a year by trimming down. Let's get it done.
How to Cancel Fenty Beauty on Desktop or Laptop
Canceling your Fenty Beauty auto-replenish subscription is done directly through their website. You can't do it through a third-party app. Follow these steps to get it done.
1 Go to the Fenty Beauty Website
Open your preferred web browser (like Chrome, Firefox, or Safari) and navigate to FentyBeauty.com. It's generally easier to manage account settings on a desktop, so this is the recommended method.
2 Log In to Your Account
Click the person icon in the top-right corner of the homepage to access the login page. Enter your email address and password to sign in to your Fenty Beauty account.
3 Navigate to Your Account Dashboard
Once logged in, click the person icon again. From the dropdown menu, select My Account. This will take you to your main account dashboard where you can see your order history and manage settings.
4 Find the Auto-Replenish Section
On the left-hand menu of your account page, look for and click on Auto-Replenish. This is what Fenty calls their subscription service. It might not be immediately obvious, as they don't label it 'Subscriptions'.
5 Select and Cancel Your Subscription
You'll see a list of all the products you have on auto-replenish. Find the specific item you want to stop receiving and click Manage Subscription. On the next page, you'll find the option to Cancel Subscription. You might have to click it twice to confirm. Just be persistent.
How to Cancel Fenty Beauty on iPhone (iOS)
1 Open Your Web Browser
Fenty Beauty doesn't have a dedicated app for managing subscriptions. You'll need to use a web browser. Open Safari or any other browser on your iPhone.
2 Visit the Fenty Beauty Website
In the address bar, type in FentyBeauty.com and go to the site. The mobile site is pretty good, but sometimes these pages can be a little tricky to navigate on a small screen.
3 Log In to Your Account
Tap the menu icon (usually three horizontal lines) and then find the option to Sign In. Enter your account credentials to log in.
4 Go to the Auto-Replenish Menu
After logging in, navigate back to your account dashboard. You're looking for a menu item called Auto-Replenish. Tap on it to see your active product subscriptions.
5 Cancel the Specific Product
Tap Manage Subscription next to the item you wish to cancel. Follow the prompts to confirm the cancellation. Make sure you receive a confirmation on the screen before closing the browser.
How to Cancel Fenty Beauty on Android
1 Launch Your Browser
There is no Fenty Beauty app for managing your auto-replenish orders, so you'll have to use your phone's browser. Open Google Chrome or another browser you prefer.
2 Navigate to FentyBeauty.com
Type FentyBeauty.com into the search bar and press enter. Wait for the mobile version of the site to load completely.
3 Sign In to Your Account
Find the Sign In link, which is typically located within the main menu (often represented by a hamburger icon). Log in using your email and password.
4 Locate Your Subscriptions
Once you're in your account area, find the section labeled Auto-Replenish. This is where Fenty Beauty houses all your recurring orders. It's a bit of a weird name for it, but that's where you need to go.
5 Manage and Cancel
You will see a list of your subscribed products. Tap Manage Subscription for the one you want to end. Follow the on-screen instructions to finalize the cancellation. If you have multiple items, you have to cancel each one individually. Annoying, I know.
Cancel by Contacting Support
If you're stuck in a loop online or just can't find the cancel button, you can try contacting customer service directly. It's not the fastest way, but it's an option.
- Contact Form: Visit the Fenty Beauty 'Contact Us' page and submit a request. Be sure to include your account email and the specific product you want to cancel.
- Phone: You can call them at 1-855-440-7474. Their hours are typically Monday to Sunday, 7 AM to 7 PM PST. Be prepared for a potential wait time.
Before You Cancel: What You Should Know
- No Pro-rated Refunds: Fenty Beauty's policy states that once an auto-replenish order is processed and charged, you cannot get a refund for it, even if you cancel right after. You must cancel before your next shipment date to avoid being charged.
- You Can Pause Instead: If you just need a break, you can often pause your subscription or change the delivery frequency instead of canceling outright. Look for these options under 'Manage Subscription'.
- Your Account Remains Active: Canceling an auto-replenish item does not delete your Fenty Beauty account. Your order history and personal information will remain.
Having Trouble Cancelling Your Fenty Beauty Subscription?
Sometimes things just don't work. If you're having issues, here are a few things to try before you get too frustrated:
- Use a Desktop Computer: The cancellation process is often much smoother on a desktop browser than on a mobile device. Some buttons just don't show up correctly on smaller screens.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause glitches. Clear your cache and cookies, then try logging in and canceling again.
- Try an Incognito Window: Open a private or incognito window in your browser. This prevents extensions from interfering with the website's scripts and can sometimes solve the problem.
- Check You're Canceling the Right Thing: Remember, Fenty uses an 'Auto-Replenish' system for individual products. You aren't canceling a single 'Fenty' subscription, but a subscription for a specific item. Make sure you're managing the correct product.
- Contact Support Directly: If all else fails, it's time to contact customer service. Use their contact form or phone number and ask them to cancel it for you manually.
Subscription Plans and Pricing (2025)
Fenty Beauty does not offer traditional subscription plans. Instead, they have an Auto-Replenish program for individual products, which provides a discount and convenience for recurring orders.
| Feature | Auto-Replenish Program |
|---|---|
| Pricing | Price of the individual product minus a 10% discount. For example, a $40 foundation would be $36. |
| Billing Cycle | You choose the frequency: every 1, 2, 3, or 4 months. |
| Products Included | Available on most core products like foundations, primers, concealers, and some skincare items. |
| Key Benefit | 10% off every order and free standard shipping within the US. |
| Flexibility | You can pause, skip a shipment, or change the frequency at any time through your account dashboard. |
How Pine AI Can Help You Cancel Your Fenty Beauty Subscription
Tired of navigating confusing account menus? Let Pine AI handle it. We can cancel your Fenty Beauty auto-replenish subscription for you, quickly and securely. Save yourself the time and potential headache. Connect your accounts and let us manage the rest.
Frequently Asked Questions about Fenty Beauty
Can I unsubscribe from Fenty Beauty anytime?
Can I get a refund from Fenty Beauty if I forgot to cancel?
How do I know my Fenty Beauty subscription is cancelled?
How long does it take for Fenty Beauty to cancel?
What else should I know before I cancel my Fenty Beauty subscription?
How do I raise a complaint to Fenty Beauty?
How does Pine AI work with Fenty Beauty to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
