Fenty Beauty, established in 2017, hooked us all with inclusive shades, but those auto-replenish charges pile up faster than rumors about Rihanna’s new album. Subscriptions typically range from $18 to $45 per shipment depending on the product. You can manage these on desktop or mobile web. Cancelling can save you up to $200 yearly if you are overstocked. Visit Fenty Beauty. Trustpilot data highlights frustration, with low ratings often citing "missing packages" and "slow customer service" as total buzzkills. With inflation making makeup prices surge, stopping these recurring hits is essential. Maybe you just wanted the discount once. It happens.
How to Cancel Fenty Beauty on Mobile (iOS & Android)
Most users manage their Fenty orders on their phones. The mobile site can be a bit jumpy, so be patient.
1 Access the Fenty Site
Open your mobile browser and head to the official Fenty Beauty website. Tap the Menu icon (three lines) in the top left corner.
2 Log In to Your Account
Tap on Account or Log In. Enter the email and password you used when you bought that initial stash of Fenty Skin. If you used a guest checkout, you might need to create an account with that same email to see the order history.
3 Find Subscriptions
Once logged in, look for a section labeled Manage Subscriptions or Auto-Replenish. It is usually hidden under the main account dashboard.
4 Select the Product
You will see a list of active items. Tap Edit or Manage next to the product you want to stop. It feels like they hide the cancel button on purpose sometimes.
5 Cancel Subscription
Scroll down to find Cancel Subscription. Tap it. You might have to select a reason. Confirm your choice and wait for the page to refresh to ensure it actually went through.
How to Cancel Fenty Beauty on Desktop
Using a desktop is usually less glitchy than mobile for this specific site.
1 Go to the Website
Navigate to FentyBeauty.com on your browser. Click the Person Icon in the top right corner to access the login page.
2 Enter Credentials
Type in your login details. If you forgot your password, reset it now. You cannot cancel without accessing the dashboard.
3 Navigate to Auto-Replenish
In your account dashboard, click on the tab that says Subscriptions or Auto-Replenish. This shows everything currently scheduled to ship.
4 Cancel the Item
Click Manage next to the specific item. Look for the Cancel Subscription link, which is often small text at the bottom of the pop-up or page.
5 Confirm Cancellation
Click confirm. Make sure the status changes to 'Inactive' or 'Cancelled' before you close the tab. Take a screenshot just in case.
Cancel by Email or Live Chat
If the website is giving you errors (which happens more than it should), you can try contacting support directly.
- Email: [email protected]
- Phone: 1-855-440-7474 (Available Mon-Sun, 7am-2am EST)
- Live Chat: Look for the "Chat" bubble in the bottom right corner of the website.
Be warned: response times can vary. A Reddit user mentioned waiting 48 hours for an email reply, so do not leave this for the last minute.
What is Fenty Beauty Cancellation Policy
Fenty Beauty allows you to cancel your Auto-Replenish subscription at any time, but there is a catch. You must cancel before your next order processes. Once an order is in the "Processing" or "Shipped" state, they will not cancel that specific shipment or refund you for it. They are pretty strict about this. Pissed Consumer reviews highlight that getting a refund after a shipment triggers is nearly impossible. You basically have to catch it at least 24 hours before the renewal date to be safe.
Before You Cancel Fenty Beauty: What You Should Know
- No Cancellation Fees: There is no penalty fee for stopping the subscription.
- Points Retention: You generally keep your loyalty points even if you cancel the auto-ship.
- Pause Option: You can often "Skip Shipment" instead of fully cancelling if you just have too much product right now.
- Guest Checkout Issues: If you bought a subscription as a guest, you cannot manage it easily. You must create an account with the exact same email to link the data.
Having Trouble Cancelling Your Fenty Beauty Subscription?
Struggling to find the button? You are not alone.
- Check Your Email: Search your inbox for the original "Subscription Confirmation" email. There is often a direct "Manage Subscription" link inside that bypasses the login issues.
- Try Incognito Mode: Sometimes the site cache hides the cancel button. Weird, but it works.
- Wrong Site: Make sure you are not trying to cancel a Savage X Fenty membership here. That is a totally different website (and a much bigger headache).
- Contact Support: If the button is missing, call them immediately.
Subscription Plans and Pricing (2025)
| Product Category | One-Time Price | Auto-Replenish Price (15% Off) | Frequency Options |
|---|---|---|---|
| Pro Filt'r Foundation | $40.00 | $34.00 | 4, 6, 8, 10 weeks |
| Gloss Bomb Universal | $21.00 | $17.85 | 4, 6, 8 weeks |
| Hydra Vizor SPF | $38.00 | $32.30 | 4 to 16 weeks |
| Fat Water Toner | $34.00 | $28.90 | 4 to 16 weeks |
| Eaze Drop Tint | $35.00 | $29.75 | 4 to 12 weeks |
How Pine AI Can Help You Cancel Your Fenty Beauty Subscription
With beauty prices climbing in 2025, cutting unnecessary auto-shipments is the easiest way to put cash back in your pocket. Pine AI makes this effortless.
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Step 1: Let's get started to cancel Fenty Beauty Simply tell us you want to stop your Fenty Beauty auto-replenish. We will ask for a few account details to locate the subscription.
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Step 2: Pine gets to work We navigate the glitchy menus and handle the login hurdles. If we need to email their support to force a cancellation, we handle that awkward conversation for you.
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Step 3: You're free from Fenty Beauty The shipments stop coming. You avoid that $40 charge for a foundation you haven't even finished yet. No retention offers, just a clean break.
Frequently Asked Questions about Fenty Beauty
Can I unsubscribe from Fenty Beauty anytime?
Can I get a refund from Fenty Beauty if I forgot to cancel?
How do I know my Fenty Beauty subscription is cancelled?
How long does it take for Fenty Beauty to cancel?
What else should I know before I cancel my Fenty Beauty subscription?
How do I raise a complaint to Fenty Beauty?
How does Pine AI work with Fenty Beauty to cancel my subscription?
