ANA Enterprise, established in 2016, provides business travel management and corporate solutions. Subscription tiers range from $29.99 to $199.99 monthly. The service is accessible via Desktop, iOS, and Android. You could save up to $2,400 annually by cancelling. Visit ANA Enterprise. Like the chaotic corporate maneuvering in Succession, managing these accounts can feel like a power struggle. Trustpilot data indicates a 2-star average for the parent brand, with users frequently citing "impossible cancellation loops" and "billing errors" as major headaches. Pissed Consumer records over 50 complaints in the last 3 years, mostly regarding support ghosts. With recent price hikes on business tiers and negative press about hidden fees, it is time to cut the cord.
How to Cancel ANA Enterprise on iPhone (iOS)
If you subscribed via the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. It is usually on the first page.
2 Tap Your Name
Click your Apple ID profile picture at the very top of the list.
3 Select Subscriptions
Tap the Subscriptions tab. If you do not see it, check under 'Media & Purchases'.
4 Find ANA Enterprise
Scroll through the list to find ANA Enterprise. Tap it.
5 Cancel Subscription
Hit Cancel Subscription in red text. You might need to confirm this choice.
How to Cancel ANA Enterprise on Android
Android users often get stuck here. Make sure you are signed into the correct Google account.
1 Open Google Play
Launch the Google Play Store app on your device.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Payments & Subscriptions
Select Payments & subscriptions from the menu list.
4 Select Subscription
Tap Subscriptions and look for ANA Enterprise.
5 Cancel
Tap the app and select Cancel subscription. Follow the on-screen prompts to confirm.
How to Cancel ANA Enterprise on Desktop
The desktop site is where most business accounts live. The cancel button is often buried deep in the settings.
1 Log In
Go to the ANA Enterprise website and sign in to your administrator account.
2 Go to Admin Settings
Click the gear icon or Admin Console usually found in the top navigation bar.
3 Billing Section
Navigate to the Billing or Subscription Management tab on the left sidebar.
4 Modify Plan
Look for a link that says Cancel Plan or Downgrade to Free. It is often hidden in small text at the bottom.
5 Confirm Cancellation
They will try to keep you. Click through the surveys and confirm your cancellation.
Cancel ANA Enterprise by Phone
If the online buttons are broken (which happens a lot), you can try calling.
- Phone: 1-800-235-9262 (General Support)
- Hours: Monday to Friday, 9:00 AM to 6:00 PM PST
Prepare for a wait. Have your account number and last invoice ready.
What is ANA Enterprise Cancellation Policy
ANA Enterprise generally requires you to cancel at least 24 hours before your next billing cycle to avoid being charged. For annual contracts, they are strict. You typically cannot get a refund for the remaining months if you cancel mid-year. They keep your money. You keep access until the term ends. It is a standard, frustrating corporate policy. Users on Trustpilot often complain that auto-renewal kicks in even after they thought they cancelled, so keep your confirmation email safe.
Before You Cancel ANA Enterprise: What You Should Know
- Data Deletion: Once you cancel, your travel history and expense reports might be deleted after 90 days. Export everything first.
- Fees: There are usually no termination fees for monthly plans, but annual contracts might have a buyout clause.
- Refunds: Do not count on it. They rarely offer pro-rated refunds for unused time.
- Pausing: Some enterprise tiers allow you to 'pause' for $5/month instead of cancelling fully.
Having Trouble Cancelling Your ANA Enterprise Subscription?
Stuck in a loop? You are not alone. Try these fixes:
- Check Third-Party Billing: Did you buy it through a reseller or travel agency? You have to cancel with them, not ANA directly.
- Use Desktop: The mobile site is notoriously buggy for admin tasks. Log in on a laptop.
- Incognito Mode: Sometimes browser cookies hide the cancel button. Try a private window.
- Email Support: If all else fails, email
[email protected]with the subject line "CANCELLATION REQUEST" to create a paper trail.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Starter | $29.99 | $299 | Basic travel booking and reporting. |
| Professional | $79.99 | $799 | Expense integration and 24/7 support. |
| Enterprise | $199.99 | Custom | Dedicated agent and API access. |
How Pine AI Can Help You Cancel Your ANA Enterprise Subscription
Corporate subscriptions are designed to be sticky, and with business travel costs rising in 2024, cutting unnecessary overhead is smarter than ever. Pine AI handles the boring admin work for you.
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Step 1: Let's get started to cancel ANA Enterprise Tell us you want to dump ANA Enterprise. We just need a few account details to locate the subscription.
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Step 2: Pine gets to work We navigate the confusing admin consoles, wait on hold with support, and handle the awkward retention conversations. We ensure the cancellation is actually processed.
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Step 3: You're free from ANA Enterprise The billing stops. You get a confirmation. No "special offers" to stay, just a clean break and money back in your budget.
Frequently Asked Questions about ANA Enterprise
