So, you're ready to cancel your Nutrafol subscription. Founded in 2016, Nutrafol sells hair growth supplements that you've probably seen all over your Instagram feed, especially after celebrities like Alyssa Milano started talking about it. Maybe it wasn't the right fit, or maybe the cost, which runs from $79 to $88 per month, is just a little too steep. Whatever the reason, canceling is the goal. This guide covers how to cancel on their desktop website, which is the main way to do it. By canceling, you could save up to $1056 a year. Let's get it done.
How to Cancel Nutrafol on Desktop or Laptop
This is the most reliable way to cancel your Nutrafol subscription, as their system is designed for web browsers. Trying to do this on a mobile browser can sometimes be a pain.
1 Log In to Your Account
First, head over to the Nutrafol website and click the account icon in the top right corner to log in. You'll need the email and password you used when you first signed up.
2 Navigate to 'Manage Subscriptions'
Once you're logged in, you should be on your account dashboard. Look for a section or a link that says 'Manage Subscriptions' or something similar. This is where the magic happens.
3 Select Your Subscription
You'll see your active subscription listed. Click on it to view the details. It should show your next billing date and the products in your shipment.
4 Find the Cancel Option
Scroll down to the bottom of the subscription details page. You should see an option to 'Cancel Subscription'. Be prepared, they might try to offer you a discount or the option to pause your subscription instead. You have to click through these offers to get to the final cancellation.
5 Confirm Your Cancellation
Follow the final prompts to confirm that you want to end your subscription. Make sure you get to a screen that says your subscription has been successfully cancelled. Don't just close the tab.
6 Check for a Confirmation Email
Nutrafol should send you an email confirming the cancellation. If you don't receive it within an hour, log back in to double-check that your subscription status shows as 'Cancelled'. Better to be safe than sorry.
How to Cancel Nutrafol on iPhone (iOS)
Important: This method only works if you originally subscribed to Nutrafol through the Apple App Store. If you signed up on their website, you must use the desktop method to cancel.
1 Open the Settings App
Tap the gray gear icon on your iPhone's home screen to open Settings.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings menu. This will take you to your Apple ID, iCloud, and subscription settings.
3 Go to Subscriptions
On the Apple ID screen, tap on the 'Subscriptions' option. You'll see a list of all your active and expired subscriptions linked to your Apple account.
4 Find and Cancel Nutrafol
Scroll through the list to find your Nutrafol subscription. Tap on it, then tap the 'Cancel Subscription' button. You'll need to confirm your choice.
How to Cancel Nutrafol on Android
Just like with iOS, this only applies if you subscribed directly through the Google Play Store. Most people subscribe via the Nutrafol website, so you'll likely need to use the desktop instructions.
1 Open the Google Play Store
Find and tap on the Google Play Store app icon on your Android device.
2 Access Your Subscriptions
Tap on your profile icon in the top-right corner. In the menu that appears, select 'Payments & subscriptions'.
3 Manage Your Subscriptions
From the 'Payments & subscriptions' screen, tap on 'Subscriptions'. This will show you all the services you're subscribed to through Google Play.
4 Cancel Your Nutrafol Subscription
Locate Nutrafol in the list and tap on it. You'll see an option to 'Cancel subscription'. Follow the on-screen instructions to finalize the cancellation.
Cancel Nutrafol by Phone or Email
If the online portal is giving you a headache, you can try contacting their support team directly. Sometimes talking to a person is just easier.
- Phone Support: Call them at (888) 454-3320. Their team is available Monday to Friday, from 9 AM to 6 PM EST. Have your account information ready before you call.
- Email Support: Send an email to [email protected]. Be sure to include your full name, shipping address, and the email address associated with your account to speed things up. Email responses can take a day or two.
Before You Cancel: What You Should Know
- Refund Policy: Nutrafol does not offer refunds for subscription orders once they have been processed and shipped. You must cancel at least 24 hours before your next billing date to avoid being charged.
- Pausing Your Subscription: Instead of canceling, Nutrafol allows you to pause your subscription or delay your next shipment. This option is usually presented to you during the cancellation process online.
- Keeping Your Account: Canceling your subscription does not delete your account. Your information will remain in their system, which makes it easier to reactivate if you change your mind later.
Having Trouble Cancelling Your Nutrafol Subscription?
It can be frustrating when you can't find the cancel button. Here are a few things to try:
- Check Where You Subscribed: Did you sign up on their website, or through the Apple App Store or Google Play? You have to cancel on the same platform you used to subscribe.
- Use a Computer: Their website works best on a desktop or laptop. The mobile version can be tricky to navigate, and sometimes buttons don't show up properly.
- Clear Your Browser Cache: Sometimes old data stored in your browser can cause issues. Try clearing your cache and cookies or using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: If all else fails, just call them at (888) 454-3320. It might take a few minutes, but they can cancel it for you manually over the phone.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Subscription Price | One-Time Purchase Price | Details |
|---|---|---|---|
| Nutrafol Women | $79.00 | $88.00 | Targets root causes of thinning hair like stress and nutrition for women ages 18-44. |
| Nutrafol Women's Balance | $79.00 | $88.00 | Designed for women 45+ to address hair thinning due to hormonal changes like menopause. |
| Nutrafol Men | $79.00 | $88.00 | Formulated for men to target root causes of thinning like hormones, stress, and poor nutrition. |
| Postpartum | $79.00 | $88.00 | Specifically designed for postpartum women to address hair thinning after childbirth. |
How Pine AI Can Help You Cancel Your Nutrafol Subscription
Tired of navigating confusing account menus and avoiding upsells? Let Pine AI handle it. We can cancel your Nutrafol subscription for you, quickly and securely. Save yourself the time and frustration. Connect your account, and we'll take care of the rest.
Frequently Asked Questions about Nutrafol
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Can I get a refund from Nutrafol if I forgot to cancel?
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Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
