Nutrafol, established in 2016, sells hair growth supplements costing $79 to $88 monthly. Cancelling saves you up to $1,056 a year. With the 'dupe' culture trending on TikTok, many are swapping expensive pills for rosemary oil. Visit Nutrafol. Trustpilot data reveals a mediocre 2.3-star rating, while Pissed Consumer logs over 100 complaints in the last 3 years, mostly about "billing errors" and "shipping delays." Users often cite price increases and difficult customer service as reasons to leave. If you subscribed on iOS, Android, or Desktop, this guide helps you quit.
How to Cancel Nutrafol on Desktop or Laptop
Most users sign up directly through the website. It is the most reliable way to ensure the cancellation actually sticks.
1 Log In to Your Account
Go to the Nutrafol website and log in. If you forgot your password, reset it immediately because you cannot cancel as a guest.
2 Access Subscriptions
Click on the My Account icon in the top right corner. Select Subscriptions from the dropdown menu to see your active plans.
3 Edit Your Plan
Find the active subscription you want to kill. Click Edit next to the delivery schedule.
4 Deactivate Subscription
Scroll down to the bottom of the page. You will see a link that says Deactivate Subscription or Cancel. They might try to offer you a pause option first. Ignore it and confirm your cancellation.
How to Cancel Nutrafol on iPhone (iOS)
If you purchased your subscription through the App Store, you must cancel it here. Deleting the app does not stop the billing.
1 Open Settings
Tap the Settings app on your iPhone home screen. It is the grey gear icon.
2 Tap Your Apple ID
Tap your name at the very top of the Settings menu to open your Apple ID profile.
3 Select Subscriptions
Tap Subscriptions. If you do not see Nutrafol listed here, you likely signed up via their website and must cancel there instead.
4 Cancel Subscription
Tap Nutrafol, then tap Cancel Subscription. Confirm your choice when the pop-up appears.
How to Cancel Nutrafol on Android
This only applies if you used Google Play billing. If you used a credit card directly on their site, use the Desktop method.
1 Open Google Play Store
Launch the Google Play Store app on your device.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Navigate to Payments & Subscriptions
Select Payments & subscriptions, then tap on Subscriptions.
4 Select Nutrafol and Cancel
Find Nutrafol in the list. Tap it and select Cancel subscription. Follow the on-screen instructions to finalize it.
Cancel Nutrafol by Phone or Email
If the website is glitching (which happens more than it should), you can contact them directly.
- Phone: Call 1-888-454-3320. They are available Monday through Friday, 9 AM to 6 PM EST. Be prepared for hold times.
- Email: Send a request to [email protected]. Include your order number and the email address associated with your account.
Tip: If you email them, ask for a confirmation number immediately. Emails have a habit of "getting lost" right before a renewal date.
What is Nutrafol Cancellation Policy
Nutrafol operates on a strict recurring billing cycle. You must cancel before your next bill date to avoid being charged. Once an order processes, they generally do not offer refunds, even if the box hasn't left their warehouse yet. It is frustrating, but that is the policy. According to complaints on BBB, users often get hit with a charge because they cancelled on the exact day of renewal rather than 24 hours prior.
Before You Cancel Nutrafol: What You Should Know
Consider these points before you cut the cord:
- No Partial Refunds: If you cancel mid-month, you don't get money back for the remaining days.
- Data Retention: They keep your account data unless you specifically request a data deletion via privacy settings.
- Pause Option: They allow you to pause shipments for up to 3 months if you just have too many bottles piling up.
- Timing: The best time to cancel is at least 3 business days before your renewal to account for system delays.
Having Trouble Cancelling Your Nutrafol Subscription?
If you are stuck in a loop, try these fixes:
- Check Third-Party Billing: Did you buy it via Amazon or a salon? You must cancel through them, not Nutrafol directly.
- Use Desktop: The mobile site can be finicky. Log in from a laptop.
- Clear Cache: Sometimes the "Deactivate" button hides behind old browser data. Clear your cache or use Incognito mode.
- Check Email: Ensure you are logging in with the exact email you used to buy it. Typos happen.
Subscription Plans and Pricing (2025)
| Plan Type | Monthly Cost | Billing Frequency | Details |
|---|---|---|---|
| Monthly Plan | $88.00 | Every Month | Flexible, cancel anytime. Most expensive option. |
| 3-Month Pack | $79.00/mo | Every 3 Months ($237) | Billed quarterly. Harder to get a refund if you forget to cancel. |
| 6-Month Pack | $75.00/mo | Every 6 Months ($450) | Billed semi-annually. Best value but highest upfront risk. |
How Pine AI Can Help You Cancel Your Nutrafol Subscription
With wellness inflation hitting hard in 2025, cutting a $88 monthly vitamin subscription is a smart financial move. Pine AI makes it effortless.
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Step 1: Let's get started to cancel Nutrafol Simply tell us that you want to cancel your subscription with Nutrafol, and we'll ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Nutrafol The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Nutrafol
Can I unsubscribe from Nutrafol anytime?
Can I get a refund from Nutrafol if I forgot to cancel?
How do I know my Nutrafol subscription is cancelled?
How long does it take for Nutrafol to cancel?
What else should I know before I cancel my Nutrafol subscription?
How do I raise a complaint to Nutrafol?
How does Pine AI work with Nutrafol to cancel my subscription?
