Dashlane, established in 2009, secures passwords across iOS, Android, and desktop. With plans costing $2.75 to $8.00 monthly, cancelling saves you up to $96 annually. Visit Dashlane. Much like the chaos surrounding the recent Netflix password sharing crackdown, managing digital keys is exhausting. Data from the Better Business Bureau indicates over 40 complaints in the last 3 years, with users frequently citing "billing issues" and "poor customer service" on Pissed Consumer. Recent price adjustments and auto-renewal surprises are trending complaints. If you are done paying for access, here is how to stop the charges.
How to Cancel Dashlane on iPhone (iOS)
If you subscribed via the App Store, Apple controls the billing. Dashlane support cannot help you here.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the Dashlane app itself. You cannot cancel from inside their app if you paid through Apple.
2 Tap Your Name
Click your Apple ID name at the very top of the list. It is right above Airplane Mode.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' instead. Wait a second for the list to load.
4 Choose Dashlane
Find Dashlane in the 'Active' list and tap it. If it is not there, you might have subscribed directly on their website. Check the desktop guide below.
5 Cancel Subscription
Tap Cancel Subscription in red text. Confirm your choice when the pop-up appears. You will keep access until the date shown.
How to Cancel Dashlane on Android
Android users must go through Google Play to stop the auto-renewal if that is where the purchase started.
1 Open Google Play Store
Launch the Play Store app. Make sure you are signed into the Google account used to buy the password manager.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Go to Payments & Subscriptions
Select Payments & subscriptions from the menu list. Then tap Subscriptions.
4 Select Dashlane
Tap on the Dashlane icon. If it is missing, you likely paid via credit card on their site directly.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Follow the prompts and select a reason for leaving to finalize it.
How to Cancel Dashlane on Desktop (Web)
This method is for anyone who paid Dashlane directly using a credit card or PayPal. It is often the most confusing method because buttons move around.
1 Log in to Web App
Go to the Dashlane website and log in to the Web App. Do not use the browser extension pop-up. You need the full dashboard.
2 Access My Account
Click on My Account in the bottom left corner menu. Then select Subscription from the options.
3 Stop Auto-Renewal
Look for the billing information section. Click Cancel subscription or Stop auto-renewal. They might hide this link in small text.
4 Confirm Cancellation
They will try to keep you. Click through the confirmation screens until you see a final success message. Keep the confirmation email.
Before You Cancel Dashlane: What You Should Know
Will I lose my passwords?
No, but your account downgrades to the Free plan. This means you can only use Dashlane on one device and save up to 50 passwords. If you have more than 50, you won't lose them, but you cannot add new ones until you delete enough to get under the limit. Syncing across devices stops immediately.
Are there refunds?
Generally, no. Dashlane does not offer refunds for the unused portion of your subscription term. You keep Premium features until the billing cycle ends. Exceptions are rare and usually require fighting with support.
Best time to cancel?
Cancel at least 24 hours before your renewal date. Their system is automated and unforgiving with timing.
Having Trouble Cancelling Your Dashlane Subscription?
If the buttons are missing or the links are dead, try these fixes:
- Check the Source: You cannot cancel a Google Play subscription on the Dashlane website. Verify where you bought it by checking your bank statement. If it says "Google Dashlane," use Android steps. If it says "Dashlane SAS," use the website.
- Use Incognito Mode: Sometimes browser extensions block the cancellation pop-ups. Try logging in via an Incognito/Private window.
- Contact Support: If all else fails, use their chatbot. Type "Cancel Subscription" repeatedly until it offers to connect you to a human or open a ticket.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (Billed Annually) | Key Features |
|---|---|---|
| Free | $0.00 | 1 device, 50 passwords, secure sharing |
| Advanced | ~$2.75 | Unlimited passwords, dark web monitoring, no VPN |
| Premium | ~$4.99 | Unlimited devices, VPN included, dark web monitoring |
| Friends & Family | ~$7.49 | Up to 10 accounts, Premium features for everyone |
How Pine AI Can Help You Cancel Your Dashlane Subscription
Cancelling security tools is stressful because they use fear tactics to make you stay. With subscription fatigue hitting an all-time high in 2025, you shouldn't pay for a password manager you don't want.
Step 1: Let's get started to cancel Dashlane Just tell us you want to drop Dashlane. We will ask for a few basic account details to locate the subscription source.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Dashlane The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Dashlane
Can I unsubscribe from Dashlane anytime?
Can I get a refund from Dashlane if I forgot to cancel?
How do I know my Dashlane subscription is cancelled?
How long does it take for Dashlane to cancel?
What else should I know before I cancel my Dashlane subscription?
How do I raise a complaint to Dashlane?
How does Pine AI work with Dashlane to cancel my subscription?
