Easily cancel your Canva Pro or Teams subscription on iOS, Android, or desktop. Follow our step-by-step guide to avoid future charges and manage your account.
How to Cancel Canva on Desktop or Laptop
This is the most reliable way to cancel your Canva subscription, as it's done directly through their website. It works for subscriptions started on a desktop.
1 Log In to Your Canva Account
First, open your web browser and go to the Canva website. Log in using your email and password or your preferred social login method.
2 Go to Account Settings
Once you're logged in, click on the gear icon in the top right corner of the homepage. This will take you to your Account Settings.
3 Navigate to Billing & Plans
On the left-hand menu, find and click on Billing & plans. This page shows your current subscription details, billing history, and payment method.
4 Find Your Subscription Details
Under your plan name (e.g., Canva Pro), you'll see your subscription details. Click the three dots (...) next to your plan details and select Request cancellation.
5 Follow the Prompts to Confirm
Canva will ask why you're leaving and might offer you an option to pause your subscription instead. If you're sure you want to cancel, proceed with the cancellation. You'll need to click through a few confirmation screens. Honestly, I had to click the final confirmation button twice before it registered.
How to Cancel Canva on iPhone (iOS)
If you signed up for Canva through the App Store, you have to cancel it through your Apple ID settings, not the Canva app itself. It's a common point of confusion.
1 Open the Settings App
Unlock your iPhone and tap the gray Settings icon on your home screen.
2 Tap Your Apple ID
At the very top of the Settings menu, tap on your name and profile picture to access your Apple ID settings.
3 Select Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions linked to your Apple account.
4 Find and Select Canva
Scroll through the list until you find the Canva subscription. Tap on it to open the management screen.
5 Tap 'Cancel Subscription'
At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel Canva on Android
Just like with iPhones, if you subscribed to Canva via the Google Play Store, your subscription is managed by Google. You must cancel it there.
1 Open the Google Play Store
Find and open the Play Store app on your Android device.
2 Access Your Profile Menu
Tap on your profile icon in the top-right corner of the screen.
3 Go to Payments & Subscriptions
From the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring app charges.
4 Select 'Subscriptions'
Tap on Subscriptions to see a list of all your active subscriptions through the Play Store.
5 Find Canva and Cancel
Locate Canva in the list and tap on it. On the next screen, tap the Cancel subscription button at the bottom and follow the on-screen instructions to confirm.
Before You Cancel: What You Should Know
- Your Designs Are Safe: You won't lose any of your existing designs after canceling. However, any designs using Pro features (like specific fonts, images, or templates) will have a watermark if you try to download them after your plan expires.
- No Prorated Refunds: Canva's policy is pretty clear, they do not offer refunds for partial months or unused time. Once you're charged for a period, you have access for that entire period, even after you cancel.
- Consider Pausing Instead: If you just need a break, Canva offers the option to pause your Pro subscription for up to three months. You can find this option during the cancellation process. It's a decent alternative if you think you might come back.
Having Trouble Cancelling Your Canva Subscription?
It can be frustrating when you can't find the cancel button. Here are a few things to try:
- Check Where You Subscribed: The most common issue is trying to cancel in the wrong place. If you can't cancel on the Canva website, you almost certainly subscribed through the Apple App Store or Google Play Store. You must cancel it there.
- Use a Desktop Computer: Mobile apps and websites can sometimes be buggy. Try logging into your Canva account on a laptop or desktop computer. The website interface is usually more reliable for account management.
- Clear Your Browser Cache: Sometimes old data stored in your browser can cause issues. Try clearing your cache and cookies or using an incognito/private browsing window to log in and cancel.
- Contact Canva Support: If all else fails, you'll have to contact their support team directly through the help form on their website. Explain the issue and ask them to cancel the subscription for you manually.
Subscription Plans and Pricing (2025)
| Plan | Price (per person/month) | Billed | Key Details |
|---|---|---|---|
| Canva Free | $0 | N/A | Access to basic templates, photos, and fonts. 5GB of cloud storage. |
| Canva Pro | $14.99 | Monthly or Annually ($119.99/year) | Unlimited premium content, Brand Kit, Magic Resize, Background Remover, 1TB storage, and AI tools. |
| Canva for Teams | $29.99 (for first 5 people) | Monthly or Annually | All Pro features plus real-time collaboration, team reports, and brand controls. |
How Pine AI Can Help You Cancel Your Canva Subscription
Tired of navigating confusing menus just to stop a payment? Pine AI cancels your Canva subscription for you. It's fast, secure, and saves you the headache. Let us handle the clicks so you can avoid unwanted charges and get back to your day.
Frequently Asked Questions about Canva
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Rachel Adams
Technology & Software Editor
Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.
