BrowserStack, launched in 2011, is a staple for software testing, but maybe your project ended or you are just cutting costs like everyone else in this economy. With plans ranging from $29 to $199 monthly, cancelling can save you up to $199 instantly. You can manage this on desktop or web. Visit BrowserStack. Recent TrustPilot data shows a mixed bag with users venting about "billing surprises" and "technical lag" after updates. It feels like the recent streaming service price hikes; nobody wants to pay for what they do not use. Avoid the headache of unused seat charges.
How to Cancel BrowserStack on Desktop
Most users handle their BrowserStack admin on a computer. It is the most reliable way to ensure the cancellation actually sticks.
1 Log In to the Dashboard
Head over to the BrowserStack website and log in. You need to be the Owner of the account to do this. If you are just a user, you cannot cancel anything.
2 Access Account Settings
Click on your Profile Icon in the top right corner. A dropdown menu will appear. Select Summary or Account from the list.
3 Locate Subscription Details
Scroll down to the Current Plan section. It is usually buried in the middle of the page.
4 Cancel the Plan
Look for a small text link that says Cancel Subscription. They do not make it a big red button for a reason. Click it and confirm your choice to stop the billing.
How to Cancel BrowserStack on iPhone (iOS Web)
Since BrowserStack is a B2B tool, you cannot cancel via the App Store. You have to use the mobile web interface.
1 Open Safari or Chrome
BrowserStack does not have an Apple ID subscription option, so do not bother looking in your iPhone Settings. Open your mobile browser instead.
2 Log In
Go to the BrowserStack site and sign in. The mobile view can be a bit cramped, so you might need to zoom in.
3 Find Account Summary
Tap the Menu icon (three lines) or your profile avatar. Select Summary.
4 Cancel Subscription
Find the Cancel Subscription link under your plan details. If it is not visible, try requesting the "Desktop Website" via your browser settings.
How to Cancel BrowserStack on Android
Android users face the same issue as iOS users. The app is for testing, not billing. Use the browser.
1 Launch Chrome
Open your browser. There is no Google Play subscription to manage here.
2 Sign In
Log into your account. If the page loads weirdly, switch to Desktop Site in the Chrome menu (three dots in the corner).
3 Navigate to Billing
Tap your profile picture and hit Summary.
4 Execute Cancellation
Tap Cancel Subscription. You might have to tap through a few "Are you sure?" screens before it processes.
What is BrowserStack Cancellation Policy
BrowserStack operates on a pretty standard SaaS model. If you cancel, your account usually downgrades to the free plan at the end of your current billing cycle. They generally do not offer refunds for partial months. It is a "use it or lose it" situation. TrustPilot reviews often mention frustration with auto-renewals hitting credit cards before users realized their trial was up. Make sure you cancel at least 24 hours before your renewal date to be safe.
Having Trouble Cancelling Your BrowserStack Subscription?
If the cancel button is missing, you are likely not the Owner of the account. Only the person who originally created the organization can cancel it.
- Check Permissions: Ensure you are logged in as the Owner.
- Contact Support: If you are the owner and still cannot cancel, email
[email protected]. - Clear Cache: Sometimes the dashboard glitches on older browsers. Try Incognito mode.
Subscription Plans and Pricing (2025)
| Plan | Price (Monthly) | Details |
|---|---|---|
| Desktop | $29 | Single user, desktop browsers only. |
| Live | $39 | Desktop and mobile browsers. |
| Automate | $129 | Automated testing, 1 parallel. |
| Enterprise | Custom | Custom pricing for large teams. |
How Pine AI Can Help You Cancel Your BrowserStack Subscription
With tech budgets tightening across the board this year, cutting unused SaaS tools like BrowserStack is a smart move. Pine AI makes it effortless.
Step 1: Let's get started to cancel BrowserStack Simply tell us that you want to cancel your subscription with BrowserStack, and we will ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
Step 3: You're free from BrowserStack The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about BrowserStack
Can I unsubscribe from BrowserStack anytime?
Can I get a refund from BrowserStack if I forgot to cancel?
How do I know my BrowserStack subscription is cancelled?
How long does it take for BrowserStack to cancel?
What else should I know before I cancel my BrowserStack subscription?
How do I raise a complaint to BrowserStack?
How does Pine AI work with BrowserStack to cancel my subscription?
