How to Cancel MUBI Subscription (2025 Guide)

MUBI, established in 2007, offers curated cinema for $12.99 to $14.99 monthly. Maybe you're done pretending to understand French New Wave or just tired of the "film bro" discourse online. Cancelling saves you up to $179.88 annually across iOS, Android, and desktop. Visit MUBI (https://mubi.com) to stop the billing. TrustPilot data shows a rough 2.1-star rating, with users frequently citing "poor customer service" and "technical support" glitches. Pissed Consumer tracks over 40 recent complaints, mostly about "incorrect billing amounts." With recent price hikes making headlines, dropping this subscription is a smart move if the app keeps crashing.

How to Cancel MUBI on iPhone (iOS)

If you subscribed through the App Store, Apple handles the billing. You have to cancel through them, not the MUBI app itself.

How to Cancel MUBI on Android

Android users often get confused here. Uninstalling the app doesn't cancel the bill.

How to Cancel MUBI on Desktop

This is the method to use if you signed up directly with your credit card on their website.

What is MUBI Cancellation Policy

MUBI operates on a pretty standard, albeit annoying, policy. You can cancel at any time, but the cancellation only stops future billing. You will retain access to the service until the end of your current billing cycle.

Key things to know:

• No Refunds: They generally do not offer pro-rated refunds for unused days. If you cancel the day after your renewal, you're out $14.99 for the month.
• Timing: It is best to cancel at least 24 hours before your renewal date to avoid getting hit with another charge due to time zone differences.
• Third-Party Rules: If you subscribed via Amazon Prime Video Channels or Roku, their specific cancellation policies apply (which usually mirror MUBI's no-refund stance).

Before You Cancel MUBI: What You Should Know

Before you smash that cancel button, here is the lowdown on what happens next:

• Your Watchlist: Your curated list of films will remain saved to your account if you decide to come back later. They don't delete your data immediately.
• MUBI Go: If you have the "MUBI Go" add-on (the cinema ticket perk), cancelling your main subscription kills this perk instantly in most regions.
• Pause Option: Sometimes, MUBI offers a "pause" option for 1 to 3 months instead of a full cancellation. This appears during the cancellation flow on the website. It's useful if you're just traveling.

Having Trouble Cancelling Your MUBI Subscription?

Struggling to find the button? You aren't alone. Here are the common blockers:

• Amazon Prime Channels: If you watch MUBI inside the Prime Video app, you must cancel inside your Amazon account under "Memberships & Subscriptions." The MUBI website won't help you.
• Roku Billing: Did you sign up on your TV? Go to my.roku.com to manage subscriptions. The TV interface is often clunky and hides the cancel button.
• Apple ID Confusion: If you have multiple Apple IDs, ensure you are logged into the one you used to buy the sub. This happens more than you'd think.
• Browser Issues: If the cancel button on the desktop site isn't loading, disable your ad blocker or try Incognito mode. Sometimes their site scripts get blocked.

Subscription Plans and Pricing (2025)

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