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How to Cancel RTL Plus Subscription (2025 Guide)

Stop paying for RTL Plus today. Follow our step-by-step guide to cancel on iPhone, Android, or desktop. Save money and avoid hidden fees now.

Last Edited on 20 Dec, 2025
Chloe Anne-Bennett, Streaming & Entertainment Editor
7 min read

RTL Plus, established in 2016, brings German entertainment and reality TV to your screen. Maybe you signed up for Sisi but got tired of the buffering. Subscription pricing ranges from $7.50 to $14.00 per month. You can cancel on iOS, Android, and desktop. Save up to $168 annually by cancelling. Visit RTL Plus. TrustPilot data highlights a "Bad" rating, with users frequently reporting "poor customer service" and "incorrect billing amount." It feels just like the recent uproar over streaming price hikes across the board. Don't let a forgotten app drain your bank account.

How to Cancel RTL Plus on iPhone (iOS)

Apple handles the billing if you signed up via the app. You have to cancel through your Apple ID, not the RTL app itself.

1 Open Settings

Tap the grey Settings gear icon on your home screen. It is usually on the first page.

2 Tap Your Name

Click your Apple ID name at the very top of the list. If you do not see it, you might need to sign in first.

3 Select Subscriptions

Tap on Subscriptions. It is the fourth option down. Wait a second for the list to load.

4 Choose RTL Plus

Find RTL+ in the Active list and tap it. If it is not there, check the troubleshooting section below.

5 Cancel Subscription

Tap the red Cancel Subscription button. You will need to confirm your choice to stop the billing.

How to Cancel RTL Plus on Android

Google makes you dig through a few menus to find this. Just follow these steps to stop the charges.

1 Open Play Store

Launch the Google Play Store app. Make sure you are signed into the correct Google account.

2 Tap Profile Icon

Tap your profile picture in the top right corner. A menu will pop up.

3 Go to Payments & Subscriptions

Select Payments & subscriptions from the list. Then tap on Subscriptions.

4 Select RTL Plus

Locate RTL+ in your list of active apps. Tap on it to view details.

5 Cancel Subscription

Tap Cancel subscription at the bottom. Follow the on-screen prompts to finalize it.

How to Cancel RTL Plus on Desktop

If you signed up directly on the web, this is the only way to cancel. The mobile app usually redirects you here anyway.

1 Log In

Go to the RTL+ website and log in. You might need your password handy.

2 Go to Account

Click on your profile icon in the top corner and select Account or Mein Profil.

3 Find Subscription Settings

Look for a section labeled Mein Paket or Subscription. It shows your current plan.

4 Cancel Package

Click the button to cancel or Kündigen. You might have to click through a few "Are you sure?" screens.

What is RTL Plus Cancellation Policy

RTL Plus typically operates on a monthly rolling contract. This means you can cancel at any time, but the cancellation usually takes effect at the end of your current billing cycle. You will not get a refund for the days remaining in the month. Period. They are pretty strict about this. According to recent user feedback, you should cancel at least 24 hours before the renewal date to avoid getting hit with another charge. If you are on a promotional trial, cancel immediately if you do not want to pay.

Having Trouble Cancelling Your RTL Plus Subscription?

Still seeing charges? It happens. Here are a few things to check:

  • Check Third-Party Billing: Did you sign up via Amazon Prime Video Channels or a TV provider like MagentaTV? You must cancel through them, not RTL directly.
  • Wrong Account: Ensure you are logged into the email address used at sign-up. People often have multiple emails.
  • Browser Issues: Try using Incognito mode on Chrome. Sometimes the "Cancel" button hides behind cached data.
  • Contact Support: If the button is missing, email their support. It is a hassle, but necessary.

Subscription Plans and Pricing (2025)

Plan Name Monthly Price (Est. USD) Features
Premium ~$7.50 1 Stream, HD, Ad-supported
Max ~$14.00 2 Streams, Download function, No Ads
Family ~$20.00 4 Streams, All Max features

How Pine AI Can Help You Cancel Your RTL Plus Subscription

Streaming services are raising prices left and right in the last 12 months, making it the perfect time to audit your bank statement. If you are done with RTL Plus, Pine AI makes the exit easy.

Step 1: Let's get started to cancel RTL Plus Tell us you want to drop RTL Plus. We will just need a few details to locate the account.

Step 2: Pine gets to work We navigate the confusing German menus, wait on hold if needed, and handle the awkward retention tactics. We do not just suggest it; we finish it.

Step 3: You're free from RTL Plus The payments stop. You get your money back. No "special offers" to stay, just a confirmed "one-and-done" result.

Start with Pine AI

Frequently Asked Questions about RTL Plus

Can I unsubscribe from RTL Plus anytime?icon-hide

Yeah, you can cancel whenever. But you keep access until the billing cycle ends. It's not instant freedom.

Nope. They generally do not offer refunds. I tried arguing with support once about a forgotten month, and they just quoted the Terms of Service at me. Super frustrating.

You should get an email confirmation. Check your spam folder. If you don't see it, assume you are still paying.

The cancellation request is immediate. However, the service stops working only after your paid period expires.

Check if you bundled it. I had a friend who thought he cancelled, but he was actually paying through his internet provider package. Double-check your bank statement source.

Good luck. You can try their contact form or email support. Responses are slow.

We do the heavy lifting. You provide the info, we deal with the headache. It is automated and stress-free.

Pine AI is an independent consumer assistance service. We are not affiliated with, endorsed by, or sponsored by RTL Plus or any other company mentioned on this site.

Chloe Anne-Bennett

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.

More RTL Plus Resources

Need help with other RTL Plus services? Check out these helpful guides:

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