So, you signed up for iQIYI to watch that one C-drama everyone on TikTok was talking about, like 'Story of Kunning Palace', and now you're done. It happens. iQIYI, founded in 2010, is a huge streaming service for Asian content, but keeping subscriptions you don't use is just throwing money away. This guide will help you cancel your plan without any extra headaches. With subscriptions ranging from $6.99 to $9.99, you can save up to $120 a year by canceling. We'll cover how to do it on iOS, Android, and desktop.
How to Cancel iQIYI Subscription on Desktop
This is for you if you signed up directly on the iQIYI website. It's the most direct way, but sometimes the website can be a little clunky. As of late 2023, this method still works best on a computer, not a mobile browser.
1 Log In to Your iQIYI Account
Go to the official iQIYI website and log into your account. This won't work if you subscribed through a mobile app store, so be sure this is where you signed up.
2 Navigate to the VIP Section
Hover over your profile icon in the top-right corner. A dropdown menu should appear. Click on [My VIP]. I had to look around for a bit, it's not labeled 'Account' or 'Settings' like you might expect.
3 Find the Cancellation Option
On the VIP page, you should see your current plan details and the renewal date. Look for a button or link that says Manage or Cancel Subscription. It might be small, so look carefully.
4 Confirm Your Cancellation
iQIYI will probably ask you why you're leaving or offer you a discount to stay. Just click through the prompts until you get a final confirmation that your subscription has been canceled. Don't close the page until you see that confirmation message.
How to Cancel iQIYI Subscription on iOS
If you subscribed to iQIYI through your iPhone or iPad, you have to cancel it through Apple. You can't cancel it in the iQIYI app itself, which is a common point of confusion.
1 Open Your Device Settings
Open the Settings app on your iPhone or iPad. It's the gray gear icon.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the Settings screen.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired app subscriptions.
4 Find iQIYI and Cancel
Find iQIYI in the list and tap on it. Then, tap the Cancel Subscription button and confirm. If you don't see the button, it's likely already canceled.
How to Cancel iQIYI Subscription on Android
For Android users who signed up via the app, your subscription is managed by Google. The process is pretty straightforward, but you have to do it through the Play Store, not the iQIYI app.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile picture in the top-right corner to open the menu.
3 Select 'Payments & subscriptions'
From the menu, select Payments & subscriptions, and then tap on Subscriptions on the next screen.
4 Locate iQIYI and Cancel
You'll see a list of your subscriptions managed by Google Play. Find iQIYI, tap on it, and then select Cancel subscription. Follow the on-screen instructions to finalize it.
Cancel iQIYI Subscription with email
You can email iQIYI's support team at contactus@qiyi.com. Don't expect a quick reply. Based on user feedback, it can take a few days to get a response, so this isn't great for urgent issues. Be clear and include your account information in the email.
Nope, iQIYI won't give you a refund if you cancel a day after your renewal. It's super annoying, but that's their policy. Your access will continue until the end of your paid billing cycle, but your data (like your watch history) should remain if you decide to resubscribe later. Also, there is no option to 'pause' your subscription. You either have it or you don't.
iQIYI Plans and Pricing 2025
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| Standard VIP | $6.99 | Access to VIP content on 2 devices at once. Provides 1080p Full HD streaming and allows you to skip ads. |
| Premium VIP | $9.99 | Access to VIP content on 4 devices at once. Includes everything in Standard, plus 4K Ultra HD streaming quality on supported content. |
Frequently Asked Questions about iQIYI
Can I unsubscribe from iQIYI anytime?
Can I get a refund from iQIYI if I forgot to cancel?
How do I know my iQIYI subscription is cancelled?
How long does it take for iQIYI to cancel?
What else should I know before I cancel my iQIYI subscription?
How do I raise a complaint to iQIYI?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
