Zee5, launched in 2018, is a huge streaming platform for Indian movies and TV shows. Maybe you signed up to watch that one movie everyone was talking about, like "Sirf Ek Bandaa Kaafi Hai," and now you're done with it. It happens. With plans ranging from $59.99 to $99.99, those auto-renewals can sneak up on you. This guide covers how to cancel on your desktop, iOS, or Android device. Taking a few minutes to cancel could save you up to $99.99 a year. Let's get that money back in your pocket.
How to Cancel Zee5 on iPhone (iOS)
If you subscribed to Zee5 through the Apple App Store, you have to cancel it through your iPhone's settings. You can't cancel it on the Zee5 website, which is a common point of confusion.
1 Open the Settings App
Find and tap the gray gear icon for Settings on your iPhone's home screen. This is where all Apple-billed subscriptions live.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple account details.
3 Navigate to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions managed through your Apple account.
4 Find and Select Zee5
Scroll through the list until you find the Zee5 subscription. Tap on it to open the management screen for that specific service.
5 Cancel the Subscription
Tap the Cancel Subscription button, which is usually in red at the bottom. You'll be asked to confirm your choice. Once you do, the subscription is set to expire at the end of the current billing cycle.
How to Cancel Zee5 on Android
For Android users who signed up via the app, your subscription is managed by Google. The process is straightforward once you know where to look.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. It's the primary hub for managing app-based subscriptions.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with account options.
3 Go to Payments & Subscriptions
From the menu, select Payments & subscriptions. This section contains your purchase history and active subscriptions.
4 Select Subscriptions
Tap on Subscriptions to see a list of all services you're currently paying for through Google Play.
5 Find Zee5 and Cancel
Locate Zee5 in the list and tap on it. On the next screen, tap the Cancel subscription button and follow the on-screen prompts to confirm. It's a bit buried, but it's there.
How to Cancel Zee5 on Desktop or Laptop
This is the most direct way to cancel if you signed up on their website. It avoids going through third-party app stores.
1 Visit the Zee5 Website and Log In
Open your web browser and go to the official Zee5 website. Log in to your account using your credentials.
2 Open the Main Menu
Once logged in, look for the menu icon, which is typically three horizontal lines (a 'hamburger' menu) in the top-left corner of the page. Click it.
3 Navigate to 'My Subscription'
In the menu that appears, find and click on My Subscription. This will take you to your account's billing and subscription details page.
4 Find the Cancel Option
On the subscription page, you should see details about your current plan. Look for a button or link that says Cancel Subscription or Cancel Renewal. Honestly, they sometimes make this hard to find on purpose.
5 Confirm Your Cancellation
Click the cancel button and follow any final confirmation steps. Zee5 might offer you a discount to stay, so be prepared to click past that if you're sure you want to cancel. You should receive a confirmation email shortly after.
Before You Cancel: What You Should Know
When you cancel your Zee5 subscription, you can continue to watch content until the end of your current billing period. So if you cancel mid-month, you don't lose the time you've already paid for. Zee5 does not offer prorated refunds for cancellations, so don't expect any money back if you forget to cancel before your renewal date. It's a pretty standard, if annoying, policy.
Having Trouble Cancelling Your Zee5 Subscription?
It can be frustrating when the cancel button seems to be hiding. Here are a few things to try:
- Check Your Billing Source: Did you sign up through the Zee5 website, or through Apple's App Store or Google Play? You MUST cancel through the same platform you used to subscribe. This is the number one reason people can't find the cancel button.
- Try a Different Device: Sometimes the mobile site or app is buggy. Try logging in on a desktop or laptop computer. The website interface is often more reliable for account management.
- Clear Your Browser Cache: Old data stored in your browser can cause issues. Clear your cache and cookies, or try using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: If all else fails, you may have to contact their customer support. Be prepared for a potentially slow process, but they can manually cancel the subscription for you.
Subscription Plans and Pricing (2025)
Plan Name | Price (USD) | Billing Cycle | Details |
---|---|---|---|
Premium Monthly | $6.99/month | Monthly | Access to all movies, TV shows, and originals. Ad-supported on some content. |
Premium Annual | $49.99/year | Annually | Same access as the monthly plan but at a significant discount. A better deal if you plan to watch all year. |
How Pine AI Can Help You Cancel Your Zee5 Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We securely cancel your Zee5 account and other unwanted subscriptions for you. Save time, avoid renewal charges, and get back to your day. It's fast, easy, and free.
Frequently Asked Questions about Zee5
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.