Exxen is a Turkish streaming service that launched in 2021, becoming a major player for its original shows and, most importantly, exclusive sports rights like the UEFA Champions League. Maybe you signed up to watch Galatasaray in a crucial match and now you're done. It happens. With subscriptions ranging from about $4.99 to $14.99, you can save up to $180 a year by canceling an unused account. This guide covers how to cancel on desktop, iOS, and Android. Let's get that charge off your statement.
How to Cancel Exxen on iPhone (iOS)
If you signed up for Exxen through the Apple App Store, your subscription is tied to your Apple ID. You have to cancel it through your iPhone or iPad settings, not the Exxen app itself.
1 Open the Settings App
Find and tap the gray gear icon on your iPhone's home screen. This is where all Apple-related subscriptions are managed.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings screen. Tap on this banner to access your account settings.
3 Select Subscriptions
On the next screen, you'll see a list of options. Tap on Subscriptions to view all your active and expired app subscriptions.
4 Find and Cancel Exxen
Scroll through the list to find Exxen. Tap on it, then select the Cancel Subscription button. You'll need to confirm your choice, but after that, you're all set. Your access will continue until the end of the current billing period.
How to Cancel Exxen on Android
For Android users, cancellation is handled directly through the Google Play Store. It's a fairly simple process once you know where to look.
1 Open the Google Play Store
Launch the Google Play Store app. It's the primary hub for managing any subscriptions you've made on your Android device.
2 Access Your Profile Menu
Tap on your profile icon, which is usually located in the top-right corner of the screen.
3 Go to Payments & Subscriptions
A menu will pop up. Select Payments & subscriptions from the list.
4 Select Subscriptions
In the next screen, tap on Subscriptions. This will show you a list of all your current and past subscriptions managed by Google Play.
5 Cancel Your Exxen Subscription
Find Exxen in the list and tap on it. You'll see an option to Cancel subscription. Tap it and follow the on-screen instructions to confirm. It's usually just a couple of taps.
How to Cancel Exxen on Desktop or Laptop
Canceling directly on the Exxen website is often the most reliable method, especially if you didn't subscribe through a mobile app store. Honestly, sometimes it's the only way that works without a glitch.
1 Visit the Exxen Website
Open your preferred web browser and navigate to the official Exxen website at www.exxen.com.
2 Log In to Your Account
Click the login button, typically found in the top-right corner, and enter your account credentials (email and password).
3 Navigate to Account Settings
Once you're logged in, find your profile icon or name. Click on it to reveal a dropdown menu and select an option like Account & Settings or My Profile.
4 Find Your Subscription Information
Within your account settings, look for a tab or section labeled Subscription or Membership. This is where your plan details and billing information are stored.
5 Proceed with Cancellation
You should see a link or button that says Cancel Membership or End Subscription. Click this and follow the final confirmation steps. They might offer you a deal to stay, but you can just proceed with the cancellation.
Cancel Exxen via Contact Form
If you're running into issues and can't cancel through your account, your next best option is to contact their support team. Go to the Exxen website, find the 'Contact Us' or 'Help' section, and fill out their support form. Make sure you clearly state that you want to cancel your subscription and provide your account email address. It might take a day or two to get a response, so it's not the fastest method, but it works as a last resort.
Having Trouble Cancelling Your Exxen Subscription?
It can be frustrating when you can't find the cancel button. Here are a few common issues and how to solve them:
- Can't find the cancel option? If you subscribed through the Apple App Store or Google Play Store, you must cancel it there. The option will not appear on the Exxen website. This is the most common problem people face.
- Website errors? Try logging in from a different web browser or using an incognito/private window. Clearing your browser's cache and cookies can also fix unexpected page errors. A simple fix, but it often works.
- Still being charged after cancellation? Make sure you received a confirmation email. If you didn't, the cancellation likely failed. You'll need to go through the steps again or contact support directly to sort it out.
- Logged in but no active subscription is shown? You might be using the wrong email address. Double-check that you're logged into the exact account you used to purchase the subscription.
Subscription Plans and Pricing (2025)
| Plan Name | Estimated Monthly Price (USD) | Details |
|---|---|---|
| Exxen with Ads | ~$5.50 | Access to the full library with commercial interruptions. |
| Exxen Ad-Free | ~$8.50 | Watch everything without any ads. |
| Exxen + Spor (with Ads) | ~$12.00 | Includes the full library with ads, plus live sports coverage like the UEFA Champions League. |
| Exxen + Spor (Ad-Free) | ~$15.00 | All content and live sports without commercial interruptions. |
Note: Prices are converted from Turkish Lira (TRY) and are subject to currency fluctuations and regional differences. Check the Exxen website for the most current pricing.
How Pine AI Can Help You Cancel Your Exxen Subscription
Tired of searching for hidden cancellation buttons? Let Pine AI take care of it. We'll cancel your Exxen subscription for you, quickly and securely. No more wasted time, no more surprise charges. Connect your accounts and let our AI-powered assistant manage the rest, saving you time and money.
Frequently Asked Questions about Exxen
Can I unsubscribe from Exxen anytime?
Can I get a refund from Exxen if I forgot to cancel?
How do I know my Exxen subscription is cancelled?
How long does it take for Exxen to cancel?
What else should I know before I cancel my Exxen subscription?
How do I raise a complaint to Exxen?
How does Pine AI work with Exxen to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
