Maybe you signed up for Tivubu just to catch the latest Kuruluş: Osman episode. It happens. Established in 2010 by Türk Telekom, this service costs between $5 to $15 monthly. Cancelling now could save you up to $180 annually across iOS, Android, and desktop. Visit Tivubu. Trustpilot data for the parent company shows a dismal 1.4-star rating, while Pissed Consumer reports over 200 total complaints in the last 3 years regarding "poor customer service" and "incorrect billing amounts." With recent inflation-driven price increases causing outrage, it is time to cut the cord.
How to Cancel Tivubu on iPhone (iOS)
If you subscribed via the App Store, this is the only way to stop the billing. Deleting the app does nothing.
How to Cancel Tivubu on Android
Android users often get stuck looking in the Tivubu app settings, but the actual switch is in the Play Store.
How to Cancel Tivubu on Desktop
Using the desktop site is often more reliable than the mobile web browser, though the menus can be confusing if you do not read Turkish fluently.
Cancel Tivubu by Phone
If the online buttons are conveniently "missing" (a common complaint), you have to call them.
- Phone Number: 444 5 375
- Hours: Generally 24/7, but wait times peak in the evenings.
Prepare for a hold time. Users report waiting over 20 minutes just to speak to a human who will try to sell you a different package.
What is Tivubu Cancellation Policy
Tivubu typically operates on a monthly or annual contract basis depending on what you signed up for. If you are in a committed term (taahhütlü), cancelling early usually triggers a penalty fee equal to the discounts you received during your usage period. It is frustrating. They generally do not offer refunds for the current billing cycle, so you will have access until the month ends. Always check if your contract has ended to avoid that surprise "withdrawal fee" on your final bill.
Before You Cancel Tivubu: What You Should Know
- Early Termination Fees: If you signed a 12 or 24-month contract, you will likely owe money for breaking it early.
- Equipment Return: If you have a set-top box or modem from them, you must return it within a specific window (usually 7-15 days) or they will charge you for the hardware.
- Data Deletion: Cancelling the sub does not delete your account data immediately; you have to request that separately.
Having Trouble Cancelling Your Tivubu Subscription?
Stuck in a loop? You are not alone.
- Check Third-Party Billing: If you pay via your internet bill (Türk Telekom), you might need to call your ISP directly rather than using the Tivubu app.
- Language Barrier: The site is primarily Turkish. Use Google Translate on Chrome to find the "İptal" button.
- Clear Cache: Sometimes the cancellation button literally does not load until you clear your browser cookies.
- Call Them: If the digital methods fail, calling 444 5 375 is the nuclear option.
Subscription Plans and Pricing (2025)
| Plan Name |
Monthly Price (Est. USD) |
Details |
| Tivubu Go Entry |
~$5.00 |
Basic mobile/web access, limited channels. |
| Tivubu Go Super |
~$9.00 |
More sports channels, HD content. |
| Tivubu Ev (Home) |
~$15.00 |
Set-top box required, 4K content, full channel list. |
How Pine AI Can Help You Cancel Your Tivubu Subscription