Philo, established in 2017, offers entertainment-focused live TV streaming for $28 per month. Available on iOS, Android, and desktop, cancelling this service can save you up to $336 annually. Visit Philo. Maybe you signed up just to binge the latest Yellowstone drama on Paramount and forgot about it. It happens. However, recent data from Pissed Consumer highlights frustration regarding "billing issues" and "difficulty cancelling" among their total complaints in the last 3 years. Trustpilot reviews also reflect mixed feelings about buffering during peak hours. If you are tired of the price hikes or technical glitches, follow this guide to cancel.
How to Cancel Philo on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple. Deleting the app does nothing.
How to Cancel Philo on Android
Android users billing through Google Play must use the Play Store to stop charges.
How to Cancel Philo on Desktop or Laptop
This is the most reliable method if you signed up directly with a credit card.
How to Cancel Philo on Roku
Roku billing is separate from direct billing. You must cancel on the device or the Roku website.
What is Philo Cancellation Policy
Philo allows you to cancel your subscription at any time. However, like most streaming services, they do not offer refunds for partial months. Once you cancel, you retain access to the service until the end of your current billing cycle. This means if you pay on the 1st and cancel on the 2nd, you still have service for roughly 29 days. Users on Trustpilot frequently complain about forgetting this cutoff date and getting hit with another $28 charge, so act fast.
Before You Cancel Philo: What You Should Know
There are no termination fees for cancelling Philo. Your account data and preferences are usually saved for a period in case you decide to return, but do not count on your DVR recordings lasting forever. Refunds are generally nonexistent unless there is a proven technical billing error. You cannot really 'pause' the subscription in the traditional sense; you just cancel and resubscribe later. The best time to cancel is at least 24 hours before your renewal date to avoid accidental charges.
Having Trouble Cancelling Your Philo Subscription?
If you cannot find the cancel button, you are likely looking in the wrong place based on how you signed up. This is a common headache.
- Check Third Parties: Did you sign up via Amazon, Apple, Roku, or Google? You must cancel through their platforms, not the Philo website.
- Desktop is Best: Mobile browsers can be glitchy. Log in from a laptop or desktop computer to see the full account menu.
- Clear Cache: Sometimes the 'Cancel' link fails to load. Try an incognito window.
- Contact Support: If all else fails, use the chat bot on their help page, though response times vary.
Subscription Plans and Pricing (2025)
| Plan Name |
Monthly Price |
Details |
| Core Plan |
$28.00 |
70+ channels, Unlimited DVR (1 year storage) |
| Movies & More |
+$3.00 |
Adds FMC, Reelz, Sony Movies |
| MGM+ |
+$6.00 |
Adds MGM+ originals and movies |
| STARZ |
+$10.00 |
Adds STARZ channels and on-demand |
How Pine AI Can Help You Cancel Your Philo Subscription