Kayo Sports, launched in 2018, is Australia's go-to streaming service for pretty much every sport under the sun. Now that the AFL Grand Final is over and your team either won gloriously or failed miserably, you might be looking at that monthly Kayo charge and thinking... maybe not. With subscriptions ranging from $25 to $35, cancelling can save you up to $420 a year, which is a decent chunk of change. This guide will walk you through cancelling on your desktop, iOS, or Android device, so you can stop the charges before the next bill hits.
How to Cancel Kayo Sports Subscription on Desktop
Cancelling on a desktop or laptop is the most straightforward way. You just need to log in to the Kayo website. Honestly, I had to hunt for the 'My Account' section for a minute, it's not as obvious as you'd think.
1 Log In to Kayo
Go to the Kayo Sports website and sign in with your email and password. Simple enough.
2 Find 'My Account'
Click on the profile icon (the little person symbol) in the top-right corner. A menu will drop down. Select 'My Account' from the list.
3 Go to 'Manage Subscription'
You'll be taken to a new page for your Hubbl account, which manages billing for Kayo. Under the 'My Subscriptions' section, find Kayo and click 'Manage Subscription'.
4 Select 'Cancel Subscription'
This is where they might try to keep you. Scroll down past the offers and look for the 'Cancel Subscription' link. You might have to confirm your choice on the next screen. Don't get distracted.
5 Follow the Prompts to Confirm
Kayo will ask why you're leaving. Pick a reason or just skip it. Keep clicking until you see a final confirmation screen that says your subscription is cancelled. Make sure you get to this screen. Seriously.
How to Cancel Kayo Sports Subscription on iOS
If you signed up through the Apple App Store on your iPhone or iPad, you can't cancel on the Kayo website. It's a classic third-party billing headache. You have to cancel it directly through your Apple ID settings.
1 Open Your iPhone Settings
Go to the main Settings app on your iPhone or iPad. It's the grey gear icon.
2 Tap Your Apple ID
Tap on your name and profile picture right at the top of the Settings screen.
3 Go to 'Subscriptions'
On the Apple ID screen, find and tap on 'Subscriptions'. It'll show you all your active and expired app subscriptions.
4 Find and Select Kayo
Scroll through the list to find the Kayo Sports subscription. Tap on it.
5 Tap 'Cancel Subscription'
At the bottom of the screen, you'll see a 'Cancel Subscription' button. Tap it and confirm your choice. If you don't see the button, it might already be cancelled.
How to Cancel Kayo Sports Subscription on Android
Just like with Apple, if you subscribed through the Google Play Store, you have to cancel it there. Trying to cancel on the Kayo website won't work and will just lead to frustration.
1 Open the Google Play Store
Find and open the Google Play Store app on your Android device.
2 Access Your Profile
Tap on your profile icon in the top-right corner of the screen.
3 Go to 'Payments & subscriptions'
From the menu that appears, select 'Payments & subscriptions'.
4 Select 'Subscriptions'
On the next screen, tap on 'Subscriptions' to see all the services you're billed for through Google Play.
5 Find Kayo and Cancel
Locate Kayo Sports in the list, tap on it, and then select 'Cancel subscription'. Follow any final prompts to confirm. Done.
Cancel Kayo Sports Subscription with live chat
If you're stuck, you can try their live chat. Go to the Hubbl Help Centre (help.kayosports.com.au), find the 'Chat' button, and you can talk to a support agent. Be prepared to wait a bit, especially during peak times. One user on Reddit mentioned, 'The chat bot made me answer 5 questions before I could even talk to a human.' So, patience is key.
Before you hit the big red button, here's what you need to know. Kayo won't give you a refund if you cancel mid-month. It's annoying, but your access will continue until the end of your current billing period, so you can still catch a few last games. Your account data (your Hubbl ID) won't be deleted, making it easy to jump back in later. Also, consider pausing instead. Kayo lets you put your subscription on hold for up to 12 months, which is a pretty good option if you're just taking a break during the off-season.
Kayo Sports Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Kayo One | $25 | Stream on 1 device at a time. Good for solo viewers. |
| Kayo Basic | $35 | Stream on 2 devices at once. Perfect for sharing with a housemate or family member. |
Frequently Asked Questions about Kayo Sports
Can I unsubscribe from Kayo Sports anytime?
Can I get a refund from Kayo Sports if I forgot to cancel?
How do I know my Kayo Sports subscription is cancelled?
How long does it take for Kayo Sports to cancel?
What else should I know before I cancel my Kayo Sports subscription?
How do I raise a complaint to Kayo Sports?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
