Can I unsubscribe from MUBI anytime?

Yes, you can cancel whenever you want. Your subscription will remain active until the end of your current billing cycle, so you can keep watching films until then. Just don't expect a refund for the remaining days.

Can I get a refund from MUBI if I forgot to cancel?

Nope. MUBI is very clear in their terms that subscriptions are non-refundable. Once they charge you for a new month or year, that money is gone. Set a reminder on your calendar to avoid this!

How do I know my MUBI subscription is cancelled?

You should get a confirmation email right after you cancel. If you don't see one, check your MUBI account page. It should show an expiration date instead of a renewal date. For app store cancellations, check your Apple or Google subscription list.

How long does it take for MUBI to cancel?

The cancellation itself is instant. It only takes a few minutes to go through the steps. Your access to watch movies will continue until your paid-for period ends.

What else should I know before I cancel my MUBI subscription?

Make sure you didn't subscribe through a third party like Amazon Prime Video Channels or Roku. If you did, you have to cancel it through that specific service, not the MUBI website. It's a common mistake.

How do I raise a complaint to MUBI?

Your best bet is to use the official contact form on their website's help section. Be specific about your issue. While they don't offer phone support, their email team usually gets back to you, though it might take a day or two.

How to Cancel Your MUBI Subscription (2025)

How to Cancel MUBI on iPhone (iOS)

If you subscribed to MUBI through the Apple App Store, you have to cancel it through your iPhone settings. Trying to cancel inside the MUBI app won't work, which is a common point of confusion.

1 Open the Settings App

Find and tap the gray gear icon for Settings on your iPhone's home screen. This is where all Apple-level subscriptions are managed, not inside the MUBI app itself.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and media settings.

3 Select Subscriptions

On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account. It might take a second to load.

4 Find and Cancel MUBI

Scroll through the list to find MUBI. Tap on it, and then select Cancel Subscription. You'll need to confirm your choice. Your access will continue until the end of the current billing period.

How to Cancel MUBI on Android

For Android users, the cancellation process runs through the Google Play Store. You can't cancel from the MUBI website if you originally subscribed this way.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device. Make sure you're signed into the Google account you used to subscribe to MUBI.

2 Access Your Profile

Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several options.

3 Go to Payments & Subscriptions

From the profile menu, select Payments & subscriptions. This is where Google manages all your recurring charges.

4 Manage Your Subscriptions

Tap on Subscriptions to see a list of all your active app subscriptions. Find MUBI in this list.

5 Cancel the Subscription

Tap on MUBI, and then tap the Cancel subscription button at the bottom. Follow the on-screen prompts to confirm. Google will ask for a reason, but you can select any option to proceed.

How to Cancel MUBI on Desktop or Laptop

Canceling on a desktop is often the most straightforward way, but only if you signed up directly through MUBI's website.

1 Visit the MUBI Website

Open your web browser and navigate to mubi.com. This method only works if you subscribed directly on their website, not through a mobile app store.

2 Log In to Your Account

Click the Sign In button at the top right and enter your email and password to access your account.

3 Navigate to Settings

Once logged in, click on your profile icon in the top-right corner and select Settings from the dropdown menu.

4 Find the Subscription Page

In the Settings menu, look for a tab or link labeled Subscription. This is where your plan details and billing information are located.

5 Cancel Your Subscription

You should see an option to Cancel Subscription or Manage Subscription. Click it and follow the final confirmation steps. Honestly, they sometimes make this button a little hard to spot, so look carefully.

Cancel MUBI by Email

If you're running into issues with the online methods, you can try canceling by emailing MUBI's support team. It's not the fastest way, but it's an option.

Email Address: [email protected]
What to Include: Make sure to provide the full name and email address associated with your MUBI account. Clearly state that you wish to cancel your subscription.

Be prepared to wait a day or two for a response. This should be your last resort if self-service cancellation fails.

Before You Cancel: What You Should Know

Refunds: MUBI does not offer refunds for partially used subscription periods. If you cancel, your access will continue until the end of your current paid term, but you won't get any money back for the remaining time.
Pausing Your Subscription: Unfortunately, MUBI does not currently offer an option to pause your subscription. You can only cancel it and then resubscribe later if you choose.
Your Data: When you cancel, your viewing history and watchlists will typically remain associated with your account in case you decide to return. You can request full data deletion by contacting their support team.

Having Trouble Cancelling Your MUBI Subscription?

It can be frustrating when a simple cancellation turns into a hassle. Here are a few things to try if you're stuck:

Check Your Billing Source: The most common issue is trying to cancel in the wrong place. If you subscribed on your iPhone, you must cancel through Apple. If you subscribed on Android, you must cancel through Google Play. You cannot cancel these on the MUBI website.
Try a Different Device: Sometimes, the cancellation link just doesn't work well on a mobile browser. Try logging in on a desktop or laptop computer to complete the process.
Clear Your Browser Cache: Old data stored in your browser can sometimes cause glitches. Clear your cache and cookies or try using an incognito/private browsing window to log in and cancel.
Contact Support Directly: If nothing else works, it's time to email their support team at [email protected]. Explain the issue and ask them to cancel the subscription for you manually.

Subscription Plans and Pricing (2025)

Plan Name	Monthly Price (USD)	Annual Price (USD)	Details
MUBI	$14.99	$119.88 ($9.99/mo)	Access to MUBI's full streaming library of curated films. Watch on multiple devices.
MUBI GO	$19.99	$179.88 ($14.99/mo)	Includes everything in the standard MUBI plan, plus one hand-picked cinema ticket every week.
Student Plan	$9.99	Not Available	A discounted monthly plan for eligible students. Requires verification.

How Pine AI Can Help You Cancel Your MUBI Subscription

Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your MUBI account for you, quickly and securely. Stop worrying about unwanted charges and save time. Connect your account and let us take care of the rest.

Frequently Asked Questions about MUBI

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.