MUBI, established in 2007, offers curated cinema for $12.99 to $14.99 monthly. Maybe you're done pretending to understand French New Wave or just tired of the "film bro" discourse online. Cancelling saves you up to $179.88 annually across iOS, Android, and desktop. Visit MUBI (https://mubi.com) to stop the billing. TrustPilot data shows a rough 2.1-star rating, with users frequently citing "poor customer service" and "technical support" glitches. Pissed Consumer tracks over 40 recent complaints, mostly about "incorrect billing amounts." With recent price hikes making headlines, dropping this subscription is a smart move if the app keeps crashing.

How to Cancel MUBI on iPhone (iOS)
If you subscribed through the App Store, Apple handles the billing. You have to cancel through them, not the MUBI app itself.
1 Open Settings
Tap the grey Settings gear on your home screen. Don't just delete the MUBI app (that does absolutely nothing to stop the payments).
2 Tap Your Name
Hit your Apple ID banner at the very top of the screen. It usually has your name and profile picture.
3 Select Subscriptions
Tap Subscriptions. If you don't see it, you might be running an ancient iOS version, but it's usually right there near the top.
4 Find MUBI
Scroll through your list of active subs and tap MUBI. If it's not there, you likely signed up via the website or Amazon (check the troubleshooting section below).
5 Cancel Subscription
Tap Cancel Subscription in red text. You'll have to confirm it one more time to make it stick.
How to Cancel MUBI on Android
Android users often get confused here. Uninstalling the app doesn't cancel the bill.
1 Open Play Store
Launch the Google Play Store app. Make sure you are signed into the correct Google account used for the purchase.
2 Tap Profile Icon
Tap your profile picture in the top right corner. A menu will slide up.
3 Payments & Subscriptions
Select Payments & subscriptions, then tap Subscriptions.
4 Select MUBI
Find MUBI in the list. If it's missing, you might have subscribed directly via credit card on their site.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Google will ask why you're leaving (just pick any reason) and confirm.
How to Cancel MUBI on Desktop
This is the method to use if you signed up directly with your credit card on their website.
1 Log In
Go to MUBI.com and log in. If you forgot your password, reset it now because you can't cancel without access.
2 Go to Settings
Click your profile icon in the top right corner and select Settings from the dropdown menu.
3 Find Subscription
Look for the Subscription tab or section. It should show your current plan details.
4 Cancel Plan
Click Cancel Subscription. They might try to offer you a deal or ask for feedback. Just keep clicking through until you see a confirmation screen.
What is MUBI Cancellation Policy
MUBI operates on a pretty standard, albeit annoying, policy. You can cancel at any time, but the cancellation only stops future billing. You will retain access to the service until the end of your current billing cycle.
Key things to know:
- No Refunds: They generally do not offer pro-rated refunds for unused days. If you cancel the day after your renewal, you're out $14.99 for the month.
- Timing: It is best to cancel at least 24 hours before your renewal date to avoid getting hit with another charge due to time zone differences.
- Third-Party Rules: If you subscribed via Amazon Prime Video Channels or Roku, their specific cancellation policies apply (which usually mirror MUBI's no-refund stance).
Before You Cancel MUBI: What You Should Know
Before you smash that cancel button, here is the lowdown on what happens next:
- Your Watchlist: Your curated list of films will remain saved to your account if you decide to come back later. They don't delete your data immediately.
- MUBI Go: If you have the "MUBI Go" add-on (the cinema ticket perk), cancelling your main subscription kills this perk instantly in most regions.
- Pause Option: Sometimes, MUBI offers a "pause" option for 1 to 3 months instead of a full cancellation. This appears during the cancellation flow on the website. It's useful if you're just traveling.
Having Trouble Cancelling Your MUBI Subscription?
Struggling to find the button? You aren't alone. Here are the common blockers:
- Amazon Prime Channels: If you watch MUBI inside the Prime Video app, you must cancel inside your Amazon account under "Memberships & Subscriptions." The MUBI website won't help you.
- Roku Billing: Did you sign up on your TV? Go to my.roku.com to manage subscriptions. The TV interface is often clunky and hides the cancel button.
- Apple ID Confusion: If you have multiple Apple IDs, ensure you are logged into the one you used to buy the sub. This happens more than you'd think.
- Browser Issues: If the cancel button on the desktop site isn't loading, disable your ad blocker or try Incognito mode. Sometimes their site scripts get blocked.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Standard | $14.99 | $119.88 ($9.99/mo) | HD streaming, 2 screens, offline downloads |
| Student | $9.99 | N/A | Requires valid university email verification |
| MUBI Go | +$5-7 (varies) | Varies | Adds one free cinema ticket per week (select cities) |
How Pine AI Can Help You Cancel Your MUBI Subscription
With streaming prices climbing across the board in the last 12 months, cutting a niche service like MUBI is a quick win for your wallet. Pine AI makes sure it's actually done so you don't get a surprise bill next month.
Step 1: Let's get started to cancel MUBI Simply tell us you want to cancel MUBI. We'll ask for a few basic details to locate the account source.
Step 2: Pine gets to work We navigate the confusing clicks, figure out if you're billed by Apple, Amazon, or MUBI directly, and handle the awkward retention flows. We don't just suggest it; we finish it.
Step 3: You're free from MUBI The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.









