SonyLiv, launched back in 2013, is your ticket to a huge library of Indian movies, TV shows, and live sports. Maybe you signed up to watch 'Scam 2003' and now you're done, or you're just trying to cut back on your streaming bill. It happens. With subscriptions ranging from $9.99 to $69.99, it's smart to cancel if you're not using it. This guide covers how to cancel on iOS, Android, and desktop. By canceling, you could save up to $70 a year. Let's get this done so you can stop worrying about that auto-renewal charge.
How to Cancel SonyLiv Subscription on Desktop
Canceling on the website should be easy, but sometimes they hide the button. Honestly, I had to look around for a minute before I found it. Just follow these steps carefully.
1 Go to the SonyLiv Website
Open your browser and head over to SonyLIV.com.
2 Log In to Your Account
Click the 'Sign In' button. You'll find it at the top right corner of the page. Enter your credentials.
3 Find Your Account Settings
Once you're logged in, hover over your profile icon and click on My Account from the dropdown menu.
4 Navigate to Subscriptions
In the account menu, look for a tab or link that says My Subscriptions or Subscription Details. This is where they list your active plan.
5 Cancel Your Subscription
You should see your current plan with an option to Cancel Subscription. Click it. They might ask you why you're leaving. Just pick a reason and confirm.
How to Cancel SonyLiv Subscription on Android
If you subscribed through the Google Play Store, you have to cancel it there. Don't try to cancel in the SonyLiv app itself, it won't work. It's a common mistake.
1 Open the Google Play Store
Find and tap the Play Store app on your Android device.
2 Access Your Profile
Tap on your profile icon in the top-right corner.
3 Go to Payments & Subscriptions
From the menu, select Payments & subscriptions.
4 Select Subscriptions
Tap on Subscriptions to see all your active app subscriptions.
5 Find and Cancel SonyLiv
Scroll until you find SonyLiv in the list. Tap on it, and then tap Cancel subscription. Follow the prompts to confirm.
How to Cancel SonyLiv Subscription on iOS
For iPhone and iPad users, Apple handles all your subscriptions in one place. It's actually pretty convenient once you know where to look.
1 Open Your Settings App
Go to the main Settings app on your iPhone or iPad.
2 Tap on Your Apple ID
Your name and profile picture are at the very top. Tap on it.
3 Go to Subscriptions
On the next screen, tap on Subscriptions.
4 Find the SonyLiv Subscription
You'll see a list of all your active and expired subscriptions. Find SonyLiv and tap it.
5 Cancel the Subscription
Tap the Cancel Subscription button. You'll have to confirm your choice. Done.
Cancel SonyLiv Subscription with email
You can email their support team at livsupport@sonyliv.com. Don't expect an instant reply. It can take a day or two to hear back, so this isn't the best option if your renewal is tomorrow.
Cancel SonyLiv Subscription with live chat
SonyLiv has a 'Chat With Us' option on their help page. It's usually faster than email, but you might have to wait in a queue. I tried it once and it took about 10 minutes to connect with a real person. Be prepared to provide your account details.
SonyLiv is pretty standard with its cancellation policy, which means no pro-rated refunds. If you cancel a day after your bill is paid, you've lost that money but you do get to keep watching until the billing period ends. They don't offer a 'pause' feature, which is a bummer. Your watch history and profile should still be there if you decide to come back later, but don't count on it forever.
SonyLiv Plans and Pricing 2025
| Plan | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Premium | $9.99 | $69.99 | Access to all content including live sports, movies, and originals. Watch on up to 2 devices at the same time. Ad-free (except for live sports). |
Frequently Asked Questions about SonyLiv
Can I unsubscribe from SonyLiv anytime?
Can I get a refund from SonyLiv if I forgot to cancel?
How do I know my SonyLiv subscription is cancelled?
How long does it take for SonyLiv to cancel?
What else should I know before I cancel my SonyLiv subscription?
How do I raise a complaint to SonyLiv?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
