Can I unsubscribe from SonyLiv anytime?

Yes, you can cancel anytime you want. Just remember you'll still have access to watch everything until your current billing cycle ends. They won't kick you out immediately.

Can I get a refund from SonyLiv if I forgot to cancel?

Nope. Like most streaming services, SonyLiv doesn't give refunds for forgotten cancellations or partially used months. It's super annoying, but once they charge you, that money is gone.

How do I know my SonyLiv subscription is cancelled?

You should get a confirmation email right after you cancel. I'd also recommend going back to the 'My Subscriptions' page on their site or in your app store to see if it says 'Expires on [Date]' instead of 'Renews on [Date]'.

How long does it take for SonyLiv to cancel?

The cancellation itself is instant, but your access continues until the end of the period you've already paid for. So, the change is immediate, but the service stopping isn't.

What else should I know before I cancel my SonyLiv subscription?

Just double-check your bank statement after the renewal date to make sure you weren't charged again. Sometimes things go wrong. Also, you might lose your watch history if you resubscribe later.

How do I raise a complaint to SonyLiv?

Your best bet is to use their 'Chat With Us' feature on the website for a faster response. If you're not in a hurry, you can also send an email to their support team. Keep a record of your conversation.

How to Cancel Your SonyLiv Subscription (2025)

How to Cancel SonyLiv on iPhone (iOS)

If you subscribed to SonyLiv through the App Store, your subscription is managed by Apple. You can't cancel it from the SonyLiv app itself, which is a little annoying. Follow these steps instead.

1 Open Your iPhone Settings

Find and tap the gray gear icon for Settings on your home screen. It's the one you always use to check your Wi-Fi.

2 Tap Your Apple ID

Your name and profile picture are right at the top. Tap on it to access your Apple ID, iCloud, and other media settings.

3 Go to Subscriptions

On the next screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account. It can be a surprisingly long list.

4 Find and Cancel SonyLiv

Scroll through the list until you find SonyLiv. Tap on it, and then select Cancel Subscription. You'll have to confirm your choice, and that's it. Apple will send a confirmation email.

How to Cancel SonyLiv on Android

For Android users, cancellation is handled through the Google Play Store. It's a pretty straightforward process, but sometimes the app can be slow to update.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device. Make sure you're signed into the correct Google account that you used to subscribe.

2 Access Your Profile

Tap on your profile icon in the top-right corner of the screen. This will open a menu with several options.

3 Navigate to Payments & Subscriptions

From the menu, select Payments & subscriptions. Then, on the next screen, tap Subscriptions to see all your active services.

4 Locate and Cancel SonyLiv

Find SonyLiv in your list of subscriptions. Tap on it, and then tap the Cancel subscription button at the bottom. Google will ask for a reason, but you can skip it if you want. Follow the prompts to confirm.

How to Cancel SonyLiv on Desktop or Laptop

Canceling directly on the website is often the most reliable method, especially if you didn't subscribe through a mobile app store.

1 Visit the SonyLiv Website

Open your web browser and go to the official SonyLiv website. Click the Sign In button at the top right corner and log in with your credentials.

2 Go to Your Account

Once logged in, hover over your profile icon or name, usually in the top-right corner. A dropdown menu should appear. Select My Account or My Purchases.

3 Find Your Subscription Details

In the account section, look for a tab or link that says My Subscriptions or Subscription Details. This is where your plan information is located. Honestly, they don't make it super obvious.

4 Cancel Your Plan

You should see your active SonyLiv plan with an option to Cancel or Manage Subscription. Click it and follow the on-screen instructions to confirm the cancellation. Make sure you get to a final confirmation screen.

Before You Cancel: What You Should Know

Before you go, here are a few things to keep in mind:

No Refunds for Partial Months: SonyLiv does not offer refunds if you cancel in the middle of a billing cycle. You'll still have access to the service until the period you paid for ends.
Your Watch History: Your viewing history and preferences are typically saved to your account for a while, just in case you decide to resubscribe later.
Check Your Billing Date: Make sure to cancel at least 24 hours before your next billing date to avoid being charged again. Some users have reported getting charged even after canceling on the renewal day.

Having Trouble Cancelling Your SonyLiv Subscription?

It can be frustrating when you can't find the cancel button. If you're stuck, try these things:

Check Third-Party Billing: Did you sign up through Apple, Google, Amazon, or your TV provider? If so, you must cancel through them, not on the SonyLiv website.
Use a Desktop Browser: Sometimes the mobile site or app has glitches. Try logging into your account on a computer to access the full account management features.
Clear Your Cache or Use Incognito: A simple browser issue could be the problem. Clear your cache and cookies or try using an incognito/private window to log in and cancel.
Contact Support Directly: If all else fails, you may need to contact SonyLiv's customer support. Be prepared for a potential wait, but they can process the cancellation for you manually.

Subscription Plans and Pricing (2025)

Plan	Monthly Price (USD)	Annual Price (USD)	Details
LIV Premium	$6.99	$69.99	Ad-free (except live sports), access to all content, supports up to 2 screens simultaneously, offline downloads.
Mobile Only	$4.99	Not Available	Ad-supported, access to all content, limited to 1 mobile screen at a time, no offline downloads.

How Pine AI Can Help You Cancel Your SonyLiv Subscription

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Frequently Asked Questions about SonyLiv

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.