The Criterion Channel, launched in 2019, is a film lover's dream, offering a curated library of classic, indie, and international cinema. But maybe you've watched all the Kurosawa films you can handle, or you're just trying to cut back on streaming costs. With plans from $10.99 a month, you can save up to $100 a year by cancelling. This guide covers how to cancel on desktop, iOS, and Android. A lot of film buffs have been talking about how Criterion has the original 1954 Godzilla, which is a cool contrast to the recent Godzilla Minus One hype. But even classic monster movies can't always justify another monthly charge. Let's get it cancelled.
How to Cancel The Criterion Channel on iPhone (iOS)
If you signed up for The Criterion Channel through the App Store, you have to cancel it through Apple, not on the Criterion website. It's a common trip-up.
1 Open the Settings App
Find and tap the gray gear icon on your home screen. This is where Apple hides all your subscription management tools, so it's the first place to look.
2 Tap Your Apple ID
Your name and profile picture are right at the top of the Settings screen. Tap on it to access your iCloud and media settings.
3 Select 'Subscriptions'
On the next screen, you'll see a list of options. Tap on Subscriptions. It's weirdly not under 'Media & Purchases', which confuses a lot of people.
4 Find The Criterion Channel
You'll see a list of all your active and expired subscriptions. Scroll through until you find The Criterion Channel and tap on it.
5 Cancel the Subscription
At the bottom of the screen, you'll see a red 'Cancel Subscription' button. Tap it and then confirm your choice. You'll still have access until the end of your current billing period.
How to Cancel The Criterion Channel on Android
Canceling on Android is pretty straightforward, as long as you remember it's managed through the Play Store, not the Criterion app itself.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. It's the primary hub for managing any app-based subscriptions.
2 Access Your Profile
Tap on your profile icon, which is usually in the top-right corner of the screen. This opens up your account menu.
3 Go to 'Payments & subscriptions'
From the menu that appears, select 'Payments & subscriptions'. This is where Google keeps track of all your recurring charges.
4 Tap on 'Subscriptions'
Inside the 'Payments & subscriptions' menu, tap on 'Subscriptions'. This will show you a list of all services you're currently paying for through Google Play.
5 Find and Cancel The Criterion Channel
Locate The Criterion Channel in your list of active subscriptions and tap on it. Follow the on-screen instructions to 'Cancel subscription'. You'll need to confirm your decision.
How to Cancel The Criterion Channel on Desktop or Laptop
This is the best way to cancel if you signed up directly on their website. It avoids dealing with Apple or Google's menus.
1 Visit The Criterion Channel Website
Open your web browser and navigate to the official Criterion Channel website. This method is the most direct if you subscribed on their site.
2 Log In to Your Account
Click the 'Log In' button, usually found at the top right of the homepage. Enter the email address and password associated with your account.
3 Navigate to Your Account Settings
Once logged in, click on your profile icon or name to open the account menu. Select 'My Account' or a similar option like 'Settings'.
4 Find Your Subscription Details
In your account dashboard, look for a section labeled 'Subscription' or 'Billing'. This area will show your current plan and renewal date.
5 Cancel Your Subscription
You should see an option to 'Cancel Subscription' or 'Turn off auto-renew'. Click it and follow the prompts to confirm. Honestly, I had to click it twice before the confirmation screen appeared, so be persistent.
Cancel The Criterion Channel by Email
If you're stuck or can't access your account, you can try emailing customer support directly. It's not the fastest way, but it works.
- Email Address:
[email protected] - What to Include: Make sure to provide the full name and email address associated with your Criterion Channel account to speed things up.
Don't expect an immediate response. Based on user reports, it can take a business day or two for them to process the cancellation this way.
Having Trouble Cancelling Your The Criterion Channel Subscription?
It can be frustrating when a simple cancellation doesn't work. Here are a few things to try before you lose your cool:
- Check Your Biller: Did you sign up through Apple, Google, Roku, or Amazon Prime Video Channels? If so, you must cancel through that specific service. The Criterion Channel can't cancel it for you.
- Try a Different Device: Sometimes the website is just buggy on mobile. If you're using your phone, try logging in on a desktop or laptop computer. This solves the problem more often than you'd think.
- Clear Your Browser Cache: Old data can cause weird glitches. Clear your browser's cache and cookies or try using an incognito/private window to log in and cancel.
- Contact Support Directly: When all else fails, email their support team at
[email protected]. Explain the issue and ask them to cancel it for you manually.
Subscription Plans and Pricing (2025)
| Plan Name | Price (USD) | Billing Cycle | Details |
|---|---|---|---|
| Monthly | $10.99 | Every month | Access to the entire streaming library, HD quality, special features, and offline viewing on supported devices. |
| Annual | $99.99 | Every year | Same features as the monthly plan, but you save about $31 per year compared to paying month-to-month. |
How Pine AI Can Help You Cancel Your The Criterion Channel Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your The Criterion Channel subscription for you, quickly and securely. Stop worrying about unwanted charges and let us manage the process. It's fast, easy, and stress-free.
Frequently Asked Questions about The Criterion Channel
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Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
