A&E Crime Central, launched in 2019, is the streaming home for true crime junkies who love shows like 'The First 48' and 'Cold Case Files.' Maybe you binged all the new episodes and now that monthly auto-renewal is creeping up on you. It happens. This guide will help you cancel your subscription, which costs from $4.99 to $49.99, across the website, iOS, and Android. You could save up to $49.99 a year by getting this done. Just cancel it.
How to Cancel A&E Crime Central Subscription on A&E Website
If you signed up directly on the A&E Crime Central website, this is for you. Honestly, finding the cancel button can feel like a bit of a scavenger hunt, but these steps will get you there. I had to use my desktop because the mobile site was acting strange.
1 Log In to Your Account
Go to the A&E Crime Central website and sign in with your email and password. Simple enough.
2 Find Your Account Settings
Click on your profile icon or name, which is usually hiding in the top-right corner. Look for a link that says 'My Account' or 'Manage Subscription'.
3 Locate the Subscription Area
This can be the annoying part. You might have to click through a couple of menus. Look for a section specifically labeled 'Subscription' or 'Billing'. Weirdly, I had to refresh the page once for it to show up properly.
4 Cancel Your Subscription
You should see a 'Cancel Subscription' or 'Turn off auto-renew' button. Click it. They might ask you for a reason you're leaving, just pick one and keep going.
5 Confirm the Cancellation
Make sure you click through all the prompts until you see a final confirmation message on the screen. You should also get an email. If you don't, it probably didn't work.
How to Cancel A&E Crime Central Subscription on iOS (iPhone & iPad)
Did you subscribe using your iPhone or iPad? If so, you can't cancel in the A&E app itself. Apple handles all the billing, so you have to dig into your phone's settings. It's a bit roundabout, but it's the only way.
1 Open Your iPhone Settings
Tap the gray gear icon on your home screen to open the Settings app.
2 Tap on Your Apple ID
Your name and profile picture are right at the top of the Settings screen. Tap on it.
3 Go to Subscriptions
Select the 'Subscriptions' option. You'll see a list of all your active and expired app subscriptions here.
4 Find and Cancel A&E Crime Central
Scroll until you find A&E Crime Central in the list and tap on it. Then, just tap the 'Cancel Subscription' button. That's it.
How to Cancel A&E Crime Central Subscription on Android
For Android users who signed up through the Google Play Store, the process is similar to iOS. You have to cancel through Google Play, not the A&E app. Don't waste your time looking for a cancel button in the app, it isn't there.
1 Open the Google Play Store
Find and tap the Google Play Store icon on your phone.
2 Access Your Profile Menu
Tap on your profile icon, which is usually in the top-right corner of the screen.
3 Go to Payments & Subscriptions
In the menu that appears, select 'Payments & subscriptions'.
4 Select Subscriptions
Tap on 'Subscriptions' to see all the services you're paying for through your Google account.
5 Cancel A&E Crime Central
Find A&E Crime Central in the list, tap it, and then select 'Cancel subscription'. Follow any final steps to confirm.
How to Cancel A&E Crime Central Subscription on Third-Party Services (Roku, Amazon)
If you subscribed through another service like Roku, Amazon Prime Video Channels, or even your cable provider, you have to cancel there. A&E can't do it for you. It's a common headache. As one user on Reddit said, 'I spent an hour on the A&E site before realizing I had to cancel through my Roku account.'
1 Identify Your Billing Provider
Check your bank or credit card statement to see who is charging you. Is it Roku? Amazon? Xfinity? That's where you need to go to cancel.
2 Log In to That Service
Go to the website or device for that provider. For example, log into your Roku account on their website, or manage Prime Video Channels on Amazon's site.
3 Find Your Subscriptions
Navigate to the account management or subscriptions section for that specific service. Every platform buries it in a different spot, so you may have to look around.
4 Cancel the A&E Crime Central Channel
Locate the A&E Crime Central subscription or channel and follow their specific steps to cancel it.
Cancel A&E Crime Central Subscription with email
If you're stuck, you can reach out to their support team through a contact form on their website. Go to help.aenetworks.com and submit a request. Don't expect an instant reply. It usually takes them 24 to 48 hours to get back to you, so this isn't great for last-minute cancellations.
Before you cancel, know this: A&E Crime Central will not give you a refund for any partial months. If you cancel, your access will continue until the end of your current billing cycle. So if you paid for a month, you get the full month. They don't offer a way to just pause your subscription, so canceling is your only real option to stop payments.
A&E Crime Central Plans and Pricing 2025
| Plan | Price | Details |
|---|---|---|
| Monthly Plan | $4.99/month | Get unlimited, ad-free access to the entire library of true crime content. Billed every month. |
| Annual Plan | $49.99/year | Same unlimited, ad-free access. Billed once a year, which saves you about $10 compared to the monthly plan. |
Frequently Asked Questions about A&E Crime Central
Can I unsubscribe from A&E Crime Central anytime?
Can I get a refund from A&E Crime Central if I forgot to cancel?
How do I know my A&E Crime Central subscription is cancelled?
How long does it take for A&E Crime Central to cancel?
What else should I know before I cancel my A&E Crime Central subscription?
How do I raise a complaint to A&E Crime Central?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
