Chegg has been helping students since 2005, but with the rise of AI tools like ChatGPT making headlines for homework help, you might be ready to move on. Subscriptions range from $14.95 to $19.95 monthly, meaning you could save up to $240 annually by quitting. Whether you signed up on iOS, Android, or desktop, the process can be tricky. Visit Chegg to start, but watch out. Trustpilot lists a dismal 1.2-star rating from over 3,000 reviews, with users flagging "unexpected charges" and "poor customer service" as major headaches. Recent price concerns and outages haven't helped either.
How to Cancel Chegg on iPhone (iOS)
If you subscribed through the Apple App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. It is usually on the first page.
2 Tap Your Name
Click your Apple ID banner at the very top of the screen. It has your name and profile picture.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' instead.
4 Choose Chegg
Find Chegg in the list of active subscriptions and tap it. If it is not there, you might have subscribed via the website directly.
5 Cancel Subscription
Tap Cancel Subscription at the bottom. You will need to confirm this choice to stop the billing.
How to Cancel Chegg on Android
Android users who paid via Google Play must handle it here. The Chegg app settings might just redirect you anyway.
1 Open Google Play Store
Launch the Play Store app on your Android device.
2 Tap Profile Icon
Tap your profile picture in the top right corner of the search bar.
3 Go to Payments & Subscriptions
Select Payments & subscriptions from the menu list.
4 Select Subscriptions
Tap Subscriptions to view your active recurring charges.
5 Cancel Chegg
Tap on the Chegg icon and select Cancel subscription. Follow the on-screen prompts to finish.
How to Cancel Chegg on Desktop or Laptop
This is the method for anyone who signed up directly on the Chegg website using a credit card or PayPal.
1 Log In
Go to the Chegg website and sign in. You might need to verify your email if it has been a while.
2 Access My Account
Click your profile icon in the top right corner and select My Account.
3 Navigate to Orders
Look for the Orders section. This is where they hide the subscription details.
4 Manage Subscriptions
Under 'Subscriptions', click Cancel Subscription. They will try to offer you a pause or a discount.
5 Confirm Cancellation
Click No thanks, continue canceling repeatedly until you see a confirmation screen. Do not close the tab until you are sure.
What is Chegg Cancellation Policy
Chegg operates on a strict "no refunds" basis for the current billing cycle. If you cancel today, you keep access until your month runs out, but you will not get that $19.95 back. Period. They do not prorate. It is a common complaint on the BBB website where users feel tricked by the renewal timing. To avoid getting hit with another charge, you really need to cancel at least 24 hours before your renewal date. If you miss it by an hour, you are paying for the next month.
Before You Cancel Chegg: What You Should Know
Will I lose my data?
Generally, Chegg keeps your account profile active even after you stop paying. Your bookmarks and Q&A history usually stick around in case you resubscribe later.
Can I pause instead?
Yes. They often push a "pause" option during the cancellation flow. This freezes payments for up to 6 months. It is useful if you are just on summer break, but be careful. It automatically reactivates and starts charging you again when the pause ends.
Best time to cancel?
Right now. Since they do not refund, canceling early just ensures you do not forget later.
Having Trouble Cancelling Your Chegg Subscription?
If the buttons are missing or the site is looping, try these fixes:
- Check Third-Party Billing: You might have paid via Apple or Google Play. If so, the cancel button will not exist on the desktop site.
- Use a Desktop: The mobile browser version of their site is notoriously glitchy. Switch to a laptop.
- Incognito Mode: Sometimes browser cache hides the cancel link. Try a private window.
- Contact Support: If all else fails, text them. Chegg support can be reached, though wait times vary.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price | Key Features |
|---|---|---|
| Chegg Study | $14.95 | Textbook solutions, Q&A with experts |
| Chegg Study Pack | $19.95 | Everything in Study + Math Solver & Writing tools |
| Chegg Math Solver | $9.95 | Step-by-step math help only |
| Chegg Writing | $9.95 | Plagiarism checks and citation help |
How Pine AI Can Help You Cancel Your Chegg Subscription
With AI tools reshaping how we study in 2025, paying for a traditional Chegg subscription feels a bit outdated. If you are ready to stop the recurring charges, Pine AI makes it effortless.
Step 1: Let's get started to cancel Chegg Simply tell us you want to cancel Chegg. We will ask for a few basic account details to locate the subscription.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward retention tactics so you do not have to. We do not just suggest it; we finish it.
Step 3: You're free from Chegg The payments stop and you get your time back. No "pause your plan" offers, no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Chegg
Can I unsubscribe from Chegg anytime?
Can I get a refund from Chegg if I forgot to cancel?
How do I know my Chegg subscription is cancelled?
How long does it take for Chegg to cancel?
What else should I know before I cancel my Chegg subscription?
How do I raise a complaint to Chegg?
How does Pine AI work with Chegg to cancel my subscription?
