Founded in 2005, Chegg is the go-to resource for students needing textbook rentals, homework help, and tutoring. But when finals are over and you're singing 'Is this the real life? Is this just fantasy?' at 3 AM, the last thing you want is a surprise subscription charge. Many students cancel to dodge those pesky fees for a service they're not using over the summer. This guide will help you cancel your Chegg subscription, which can range from $15.95 to $19.95, without any headaches. We'll cover how to do it on your desktop, iOS, and Android devices, potentially saving you up to $240 a year. Let's get that money back in your pocket.
How to Cancel Chegg Subscription on Desktop
This is the most direct method. Canceling through the Chegg website is usually the easiest path, as long as you didn't subscribe through a mobile app store. Just be patient, sometimes the site can be a little slow.
1 Log In to Your Chegg Account
Head over to the Chegg.com website and sign in with your credentials. Make sure it's the correct account if you have multiple.
2 Navigate to 'My Account'
Click your profile icon, which is usually in the top right corner of the page. From the dropdown menu, select 'My account'.
3 Find Your Subscriptions
On your account dashboard, look for a tab or link labeled 'Orders' or 'Subscriptions'. This is where your active plan details are stored.
4 Select Your Active Subscription
You should see your active Chegg subscription. Click on it to see the management options. Sometimes they make a 'Change Plan' button more obvious, so look carefully.
5 Click 'Cancel Subscription'
Find and click the 'Cancel Subscription' button. It might be near a 'Pause Subscription' option, which is a decent alternative if you're just taking a semester off.
6 Follow the Cancellation Prompts
Chegg will probably ask for a reason why you're leaving. You can pick one or just ignore it. The goal is to get to the final confirmation screen.
7 Confirm the Cancellation
You must click a final button to confirm the cancellation. Don't leave the page until you see a success message. I had to refresh the page once because the button didn't seem to work the first time.
How to Cancel Chegg Subscription on iOS
Did you sign up using your iPhone? Then you have to cancel through Apple, not the Chegg website. It's a common mistake people make. Apple controls the billing for any subscription started in their ecosystem.
1 Open the Settings App
Find and open the gray 'Settings' app on your iPhone or iPad's home screen.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and media settings.
3 Select 'Subscriptions'
In the Apple ID menu, find and tap on 'Subscriptions'. This will show you all subscriptions tied to your Apple account.
4 Find and Tap on Chegg
Scroll through the list of your active subscriptions and find Chegg. Tap on it to open the management screen for that specific subscription.
5 Tap 'Cancel Subscription'
At the bottom of the screen, you'll see a 'Cancel Subscription' button. Tap it and confirm your choice. Your access will continue until the end of the current billing cycle.
How to Cancel Chegg Subscription on Android
If you subscribed on an Android device, your subscription lives in the Google Play Store. You can't cancel it on the Chegg website, so don't even bother trying. You have to do it here.
1 Open the Google Play Store
Launch the Google Play Store app from your app drawer. It's the icon with the colorful triangle.
2 Tap Your Profile Icon
In the top-right corner of the store, tap on your circular profile icon to open the main menu.
3 Go to 'Payments & subscriptions'
From the menu that appears, select 'Payments & subscriptions'. This is where Google manages all your recurring charges.
4 Choose 'Subscriptions'
Tap on 'Subscriptions' to see a list of all the services you're currently subscribed to through your Google account.
5 Find the Chegg Subscription
Find Chegg in the list of your subscriptions and tap on it to see the details and management options.
6 Tap 'Cancel subscription'
Tap the 'Cancel subscription' button at the bottom of the screen and follow any final prompts to confirm. That's it.
Cancel Chegg Subscription with phone
You can call Chegg support at 1-855-861-5334. They are available 24/7. Be prepared for potential wait times, especially around the beginning or end of a semester. One user on Reddit mentioned, 'I had to call twice. The first rep tried to offer me a discount instead of just canceling.'
Cancel Chegg Subscription with live chat
Chegg offers a live chat option through their Help Center. Go to the Chegg Help Center, click through the topics until you see the option for 'Contact Us', and then select chat. Honestly, finding the chat option can feel like a mini-quest.
Before you cancel, know this: Chegg does not offer refunds if you forget to cancel your subscription. It's a tough pill to swallow, but it's their policy. Your account data won't be deleted, you just lose access to the paid features at the end of your billing cycle. Good news, though. You can pause your subscription for up to six months, which is a great option if you just need a break for the summer.
Chegg Plans and Pricing 2025
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| Chegg Study | $15.95 | Includes step-by-step textbook solutions for over 9,000 books and access to ask 20 new questions per month to Chegg's experts. |
| Chegg Study Pack | $19.95 | Includes everything in Chegg Study, plus premium flashcards, Chegg Math Solver for detailed math help, and Chegg Writing for plagiarism and grammar checks. |
Frequently Asked Questions about Chegg
Can I unsubscribe from Chegg anytime?
Can I get a refund from Chegg if I forgot to cancel?
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How do I raise a complaint to Chegg?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
