How to Cancel Coupang Subscription (2025 Guide)

Coupang, established in 2010, dominates South Korean e-commerce with its Rocket Wow service. However, with subscription pricing jumping to roughly $5.80 monthly, users are feeling the pinch. You could save nearly $70 a year by cancelling on iOS, Android, or desktop. Visit Coupang to manage your account. Much like the online uproar over recent streaming service price hikes, Coupang faced backlash for increasing fees by 58%. Pissed Consumer notes over 200 complaints in the last 3 years, frequently flagging "poor customer service" and "technical support" glitches. If you are done with the confusing menus, here is how to get out.

How to Cancel Coupang on iPhone (iOS)

Cancelling on the iPhone app is usually the fastest method, though the buttons are often intentionally hard to find.

How to Cancel Coupang on Android

The Android process mirrors the iOS one, but users report the app can be laggy when trying to load the cancellation page.

How to Cancel Coupang on Desktop

Using a desktop is often easier if you do not read Korean, as browser translation extensions work better here than in the app.

What is Coupang Cancellation Policy

Coupang allows you to cancel your Rocket Wow membership at any time. If you cancel in the middle of a billing cycle, you typically retain access to benefits like free shipping and Rocket Fresh until the cycle ends. However, do not expect a pro-rated refund for the days you did not use. Once the payment is processed, that money is generally gone. Users on forums frequently complain that if you cancel on the day of renewal, getting that charge reversed is a nightmare that involves fighting with chat bots.

Before You Cancel Coupang: What You Should Know

Will I get a refund?

Generally, no. Coupang operates on a prepaid model for the month. You stop future charges, but the current month is paid for.

What about my data?

Cancelling the subscription does not delete your account or purchase history. Your data remains on their servers unless you delete the entire Coupang account.

Best time to cancel?

At least 24 hours before your renewal date. Their system can be slow to update, and you do not want to get hit with another $5.80 charge because you waited until 11:59 PM.

Having Trouble Cancelling Your Coupang Subscription?

If the buttons are not working or the app keeps crashing when you try to leave, try these fixes:

• Switch to Desktop: The mobile app is notorious for hiding cancellation buttons or having "glitches" on the final confirmation screen. Try a laptop.
• Check Language Settings: Sometimes the "Cancel" button text does not translate properly. Look for the button in the same position as the screenshots or use a translation app on your phone screen.
• Contact Support: If all else fails, use the customer service chat. Be prepared for a wait.

Subscription Plans and Pricing (2025)

Note: Prices fluctuate based on the KRW/USD exchange rate.

How Pine AI Can Help You Cancel Your Coupang Subscription