Can I unsubscribe from Coupang anytime?

Yep, you can cancel your Rocket Wow membership whenever you want. Just know you won't get a partial refund. You'll keep your benefits until the end of the billing cycle you already paid for.

Can I get a refund from Coupang if I forgot to cancel?

Almost certainly not. Like most subscription services, Coupang doesn't give refunds if you forget to cancel before the renewal date. It's frustrating, but that's their policy. Set a calendar reminder next time.

How do I know my Coupang subscription is cancelled?

You should get a confirmation email. I'd also log back into your account and check the 'Rocket Wow Membership' section. It should say it's no longer active or that it will expire on a certain date. Take a screenshot for your records.

How long does it take for Coupang to cancel?

The cancellation itself is instant. It won't renew again. However, you'll still have access to all your benefits until your current paid-for period is over.

What else should I know before I cancel my Coupang subscription?

Remember that canceling your Wow membership also means you lose access to Coupang Play. So if you're in the middle of a show, finish it first! Also, double-check your bank statement next month to be sure.

How do I raise a complaint to Coupang?

This is tough if you're not in Korea. Your best bet is using the help center within the app or website. Be prepared for potential language barriers. There isn't a dedicated US support line for their Korean services.

How to Cancel Your Coupang Subscription (2025)

How to Cancel Coupang on iPhone (iOS)

If you signed up for Coupang through the App Store, your subscription is managed directly by Apple. It's a pretty straightforward process, but the option is a bit buried in the settings.

1 Open the Settings App

Find and tap the gray gear icon on your home screen to open your iPhone's Settings.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and media settings.

3 Select 'Subscriptions'

On the Apple ID screen, you'll see a list of options. Tap on Subscriptions to view all your active and expired app subscriptions tied to your account.

4 Find and Select Coupang

Scroll through the list until you find the Coupang subscription. Tap on it to open the management screen. If you don't see it here, you may have subscribed directly on their website.

5 Tap 'Cancel Subscription'

At the bottom of the screen, tap the Cancel Subscription button. You'll need to confirm your choice. Your access will continue until the end of the current billing period.

How to Cancel Coupang on Android

For Android users, cancellation is handled through the Google Play Store. It's a few taps away, but simple once you know where to look.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device. It's the icon that looks like a colorful sideways triangle.

2 Access Your Profile

Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several account options.

3 Go to 'Payments & subscriptions'

From the menu, select Payments & subscriptions. This is where Google manages all your recurring charges and payment methods.

4 Select 'Subscriptions'

In the next screen, tap on Subscriptions. You'll see a list of all services you're currently subscribed to through your Google account.

5 Find Coupang and Cancel

Locate Coupang in the list and tap on it. Then, tap the Cancel subscription button at the bottom and follow the prompts to confirm. Honestly, I had to tap it twice before it registered, so make sure you get a confirmation.

How to Cancel Coupang on Desktop or Laptop

Canceling directly on the Coupang website can sometimes feel like they don't want you to leave. Just stay focused and follow the prompts.

1 Visit the Coupang Website and Log In

Open your web browser and navigate to the official Coupang website. Enter your credentials to log into your account.

2 Navigate to Your Account Settings

Once logged in, look for your profile icon or a link that says My Account or My Coupang, usually located in the top-right corner of the page. Click on it.

3 Find Your Membership or Subscription

In your account dashboard, search for a section labeled WOW Membership, Subscription Management, or something similar. This is where your billing information is stored.

4 Initiate the Cancellation

Click on the Manage or Cancel Membership link. They might make you jump through a few hoops here. Be prepared for a page trying to convince you to stay.

5 Confirm Your Cancellation

Follow the final on-screen instructions to confirm that you want to end your subscription. You should receive a confirmation email shortly after. If you don't, check your spam folder or assume it didn't work and try again.

Before You Cancel: What You Should Know

Before you hit that cancel button, here are a few things to keep in mind:

No Pro-rated Refunds: In most cases, you won't get a partial refund for the unused portion of your subscription. You will, however, retain access to your benefits until the end of the current billing cycle.
Your Account Stays Active: Canceling your subscription typically doesn't delete your Coupang account. You can still log in and browse, you just won't have the premium member benefits.
Pausing Isn't an Option: Coupang generally does not offer an option to pause your membership. You either have an active subscription or you don't.

Having Trouble Cancelling Your Coupang Subscription?

It can be frustrating when the cancel button seems to be hiding. If you're stuck, try these troubleshooting steps:

Check Where You Subscribed: Did you sign up on an iPhone, Android, or the website? You must cancel on the same platform you used to subscribe. If you can't find it in one place, check the others.
Use a Desktop Computer: Some services make it intentionally difficult to cancel on mobile. Try logging into the Coupang website on a laptop or desktop computer. The full site often has more accessible account options.
Clear Your Browser Cache: Sometimes old data can cause glitches. Clear your browser's cache and cookies or try using an incognito/private window to log in and cancel.
Contact Support Directly: If all else fails, you may need to contact their customer support. Be prepared for a wait, as getting a hold of a human can sometimes be a challenge.

Subscription Plans and Pricing (2025)

Plan	Monthly Price	Annual Price	Details
WOW Membership	$7.99	$85.00 (Save ~11%)	Includes free Rocket Delivery, access to Coupang Play streaming, exclusive deals, and free returns.
Coupang Play Only	$5.99	Not Available	Standalone access to the Coupang Play video streaming service without the e-commerce delivery benefits.

How Pine AI Can Help You Cancel Your Coupang Subscription

Tired of navigating confusing menus and retention offers? Let Pine AI handle it. We can cancel your Coupang subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing future charges. It's that simple.

Frequently Asked Questions about Coupang

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.