So, you've finished binging 'Marry My Husband' on Viu and now the subscription is just sitting there. It happens. Viu, which launched back in 2015, is a go-to for Asian dramas and variety shows, but keeping a subscription you don't use is just burning cash. This guide will help you cancel your Viu Premium plan, which can range from $6.99 to $79.99, without any headaches. We cover how to cancel on desktop, iOS, and Android. By canceling, you could save up to $80 a year. Just cancel it.
How to Cancel Viu Subscription on Desktop
Canceling on a computer is usually the most direct way. You go straight to the source without dealing with app store settings. As of early 2024, this method still works, but I had to refresh the page once because the 'My Profile' link wasn't loading correctly.
1 Log In to Your Viu Account
First, head over to the official Viu website and log into your account. If you're already logged in, you can skip this.
2 Navigate to Your Profile
Find your profile icon, which is usually in the top-right corner of the page. Click on it to open a dropdown menu and select 'My Profile'.
3 Find the Cancellation Link
In your profile section, you should see your subscription status. Look for a button or link that says 'Cancel Subscription' or 'Manage Subscription'. Honestly, they don't always make this super obvious.
4 Confirm the Cancellation
Viu will probably ask you why you're leaving and might offer you a deal to stay. Just follow the prompts and confirm your cancellation. You should receive an email confirming it's done.
How to Cancel Viu Subscription on iOS
If you signed up through your Apple account, you have to cancel it through Apple. Viu can't do it for you. It's a bit of a walled garden, but the process is the same for any app subscription, which is nice.
1 Open Your iPhone/iPad Settings
Forget the Viu app. You need to open the 'Settings' app on your iPhone or iPad.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the Settings screen.
3 Select 'Subscriptions'
On the next screen, tap on 'Subscriptions'. You'll see a list of all your active and expired app subscriptions.
4 Find Viu and Cancel
Find Viu in the list and tap on it. Then, hit the 'Cancel Subscription' button. If you don't see a cancel button, it's likely already been canceled.
How to Cancel Viu Subscription on Android
Just like with Apple, if you subscribed through Google Play, you have to cancel it there. It's a standard process, but it's annoying you can't just do it in the Viu app itself.
1 Open the Google Play Store
Open the Google Play Store app on your Android device. Make sure you're signed into the correct Google account you used to subscribe.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner. A menu will pop up.
3 Go to 'Payments & subscriptions'
From the menu, select 'Payments & subscriptions' and then tap on 'Subscriptions' on the next screen.
4 Locate Viu and Cancel
You'll see your list of subscriptions. Find Viu, tap on it, and then select 'Cancel subscription'. Follow the final steps to confirm.
Cancel Viu Subscription with email
You can reach out to Viu's support team by filling out their contact form on their website or by emailing enquiry.us@viu.com. Don't expect an instant reply. It can take a few business days to hear back, so this isn't a great option if your renewal is tomorrow.
Before you cancel, know this: Viu won't give you a refund for the current billing period. It's a bummer, but that's their policy. You'll keep your Premium access until the day your subscription was set to renew. Also, your account won't be deleted, you'll just be downgraded to the free, ad-supported version. There's no option to just pause your subscription either. You either pay or you don't.
Viu Plans and Pricing 2025
| Feature | Viu Free | Viu Premium |
|---|---|---|
| Price | $0 | ~$6.99/month or ~$69.99/year |
| Details | Ads: Yes, lots of them. Content: Limited access to episodes. Video Quality: Up to 480p SD. Downloads: Not available. Casting: Not available. |
Ads: No ad interruptions. Content: Unlimited access to all dramas, movies, and originals. Video Quality: Up to 1080p Full HD. Downloads: Yes, for offline viewing. Casting: Yes, via Chromecast and AirPlay. |
Frequently Asked Questions about Viu
Can I unsubscribe from Viu anytime?
Can I get a refund from Viu if I forgot to cancel?
How do I know my Viu subscription is cancelled?
How long does it take for Viu to cancel?
What else should I know before I cancel my Viu subscription?
How do I raise a complaint to Viu?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
