Can I unsubscribe from Megogo anytime?

Yes, you can cancel your Megogo subscription whenever you want. You won't be charged for the next billing cycle, but you'll still have access to the service until your current paid period ends.

Can I get a refund from Megogo if I forgot to cancel?

Probably not. Like most streaming services, Megogo doesn't typically offer refunds if you forget to cancel before your renewal date. Their policy is that you paid for the period of access, whether you used it or not.

How do I know my Megogo subscription is cancelled?

You should get a confirmation email. If not, go back to the 'Subscription' section in your account settings. It should clearly state that your plan has been canceled and show the date your access will end.

How long does it take for Megogo to cancel?

The cancellation itself is instant, meaning it stops future renewals right away. However, your access to watch content will continue until the end of the billing cycle you've already paid for.

What else should I know before I cancel my Megogo subscription?

Make sure to cancel at least 24 hours before the renewal date. I've seen people get charged because they cut it too close and the system didn't process the cancellation in time. Better to be safe.

How do I raise a complaint to Megogo?

Your best bet is to use their support email or the live chat on their website. Be clear, concise, and keep a record of your conversation, including screenshots if you can. Persistence is key.

How to Cancel Your Megogo Subscription (2025)

How to Cancel Megogo on iPhone (iOS)

If you subscribed to Megogo through the App Store, you have to cancel it through your Apple account. Megogo can't cancel it for you, which is a common point of confusion.

1 Open the Settings App

Find and tap the gray gear icon on your iPhone's home screen to open Settings.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and media settings.

3 Go to Subscriptions

On the Apple ID screen, tap on the Subscriptions option. You'll see a list of all your active and expired subscriptions linked to your Apple account.

4 Find and Select Megogo

Scroll through the list until you find the Megogo subscription. Tap on it to open the management screen.

5 Cancel the Subscription

Tap the red Cancel Subscription button at the bottom of the screen. You'll be asked to confirm your choice. Once you do, the subscription will be set to expire at the end of the current billing cycle.

How to Cancel Megogo on Android

Canceling on Android is done through the Google Play Store, not the Megogo app itself. It's a few taps, but you have to know where to look.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device. It's the icon with the colorful triangle.

2 Access Your Profile

Tap on your profile icon or initial in the top-right corner of the screen.

3 Navigate to Payments & Subscriptions

From the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring charges.

4 Select Subscriptions

On the next screen, tap on Subscriptions. You'll see a list of all services you're subscribed to through Google Play.

5 Find and Cancel Megogo

Locate Megogo in the list and tap on it. Then, tap the Cancel subscription button at the bottom and follow the on-screen prompts to confirm.

How to Cancel Megogo on Desktop or Laptop

This is often the most direct way to cancel, especially if you didn't sign up through a mobile app store. It avoids any third-party complications.

1 Visit the Megogo Website

Open your web browser and go to the official Megogo website. Make sure you're on the correct regional site for your account.

2 Log In to Your Account

Click the Log In button, usually in the top-right corner, and enter your credentials.

3 Navigate to Your Profile or Account Settings

Once logged in, find your profile icon or name. Click on it and look for a menu option like Profile, My Account, or Subscriptions. The layout can change, so you might have to poke around a bit.

4 Find the Subscription Management Page

Within your account settings, locate the Subscription or My Tariff section. This page will show your current plan details.

5 Cancel Your Subscription

You should see an option to Turn off auto-renewal or Cancel Subscription. Click it and follow any confirmation steps. Honestly, I had to click it twice before the confirmation screen appeared, so be persistent.

Cancel by Email or Contact Form

If you're stuck and can't cancel through your account, you can try contacting support directly. It's not the fastest method, but it's an option.

Email Support: Send a message to [email protected]. Be sure to include the email address associated with your account and a clear request to cancel your subscription.
Contact Form: Visit the Megogo support page and use their contact form. Again, provide all necessary account details to speed up the process.

Expect a response to take a couple of business days. Don't wait until the day before your renewal to try this method.

Before You Cancel: What You Should Know

No Refunds for Partial Periods: Megogo's policy is pretty strict. If you cancel, you won't get a refund for the remaining time in your billing period. Your access will continue until that period ends.
Check Your Billing Date: Cancel at least 24-48 hours before your subscription is set to renew to avoid being charged for the next cycle. Some payment systems process renewals early.
Pausing Isn't an Option: Currently, Megogo does not offer an option to pause your subscription. You can only cancel it and resubscribe later.

Having Trouble Cancelling Your Megogo Subscription?

It can be frustrating when the cancel button seems to be hiding. If you're having issues, here are a few things to try:

Check Third-Party Billing: Did you sign up through Apple, Google, or maybe even your TV provider? If so, you MUST cancel through that specific service. Megogo's website won't show a cancel option.
Use a Desktop Browser: Mobile websites can sometimes be buggy or hide options. Try logging in on a computer or laptop. This solves the problem for a lot of people.
Clear Your Cache or Use Incognito: Sometimes old data stored in your browser can cause issues. Clear your browser's cache and cookies or try using an incognito/private window to log in and cancel.
Contact Support Directly: When all else fails, it's time to contact customer support. It might take a day or two, but they can manually process the cancellation for you. It's a pain, but it's a final resort.

Subscription Plans and Pricing (2025)

Plan Name	Monthly Price (USD)	Key Features
Easy	$9.99	Over 135 US channels, basic movie collection, ad-supported content.
Optimal	$14.99	Over 165 US channels, premium movie collection, no ads on movies, sports channels.
Maximal	$29.99	Over 200 US channels, full movie and series collection, premium sports (ESPN, etc.), 4K content.

How Pine AI Can Help You Cancel Your Megogo Subscription

Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We'll cancel your Megogo subscription for you, quickly and securely. No more wasted time or surprise charges. Connect your account and let us take care of the rest.

Frequently Asked Questions about Megogo

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.