Atresmedia is a major Spanish media company founded way back in 1989, and their streaming service, ATRESplayer, is its modern face. Maybe you signed up to watch a specific hit show like 'Veneno' and now you're just not using it enough to justify the cost. It happens. With subscriptions ranging from $5.99 to $69.99, you can save up to $70 a year by making sure you're not paying for something you don't watch. This guide will walk you through canceling on desktop, iOS, and Android, so you can get it done without any extra drama.
How to Cancel Atresmedia Subscription on Desktop
Canceling on a computer is usually the most reliable way. I had to refresh the page once because the subscription details wouldn't load. A bit annoying, but it worked on the second try. This method avoids any app store complications.
1 Log Into Your Account
Go to the official ATRESplayer website and log into your account. This is the most straightforward step, hopefully.
2 Navigate to Your Profile
Once you're in, find your profile icon, which is usually sitting in the top-right corner of the page. Give it a click.
3 Find Your Subscription Details
In the dropdown menu, look for an option labeled "Mi Suscripción" (My Subscription). It might be under a general "Account" or "Settings" section.
4 Click to Cancel
Here's the final boss. Click the "Cancelar suscripción" (Cancel Subscription) link or button. They'll likely show you a confirmation screen to try and keep you. Just confirm you want to cancel. Done.
How to Cancel Atresmedia Subscription on iOS
If you signed up through the App Store, you have to cancel it through Apple. You can't cancel it inside the ATRESplayer app itself, which is a common point of confusion.
1 Open Settings
Open the Settings app on your iPhone or iPad. Not the ATRESplayer app.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the screen.
3 Go to Subscriptions
Select the Subscriptions option from the list.
4 Select ATRESplayer
Find ATRESplayer in your list of active subscriptions and tap on it.
5 Confirm Cancellation
Tap the Cancel Subscription button. You'll need to confirm your choice. That's it.
How to Cancel Atresmedia Subscription on Android
Just like with iOS, if you subscribed via the Google Play Store, that's where you have to end it. The process is buried in a few menus, but it's not too difficult.
1 Open the Play Store
Open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile icon, located in the top-right corner.
3 Select Payments & subscriptions
From the menu, select Payments & subscriptions.
4 Tap Subscriptions
Tap on Subscriptions to see all your active subs.
5 Find ATRESplayer and Cancel
Find ATRESplayer in the list and tap on it. Then, hit Cancel subscription and follow the prompts to confirm.
Cancel Atresmedia Subscription with Email
You can email their support team at usuarios@atresplayer.com. Don't expect an instant reply. It could take a few business days to hear back, so this isn't great for last-minute cancellations.
Heads up, Atresmedia will not give you a prorated refund. You'll keep access until your current billing period ends, which is fair. They don't have a 'pause' option, so it's either on or off. Your user data, like your watch history, will likely be deleted after a while, so say goodbye to that.
Atresmedia Plans and Pricing 2025
| Plan | Monthly Price (USD) | Annual Price (USD) | Details |
|---|---|---|---|
| ATRESplayer | Free | Free | Access to some content with ads, live channels with ads. Think of it as the basic, ad-supported version. |
| ATRESplayer Premium | $5.99 | $59.99 | No ads, access to exclusive premieres and original series, download content for offline viewing, 4K quality. This is the standard paid plan. |
| ATRESplayer Premium Familiar | $8.99 | $89.99 | Includes all Premium features but allows for streaming on up to 3 devices at the same time. Good for sharing, but more expensive if it's just you. |
Frequently Asked Questions about Atresmedia
Can I unsubscribe from Atresmedia anytime?
Can I get a refund from Atresmedia if I forgot to cancel?
How do I know my Atresmedia subscription is cancelled?
How long does it take for Atresmedia to cancel?
What else should I know before I cancel my Atresmedia subscription?
How do I raise a complaint to Atresmedia?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
