Can I unsubscribe from Google One anytime?

Yes, you can cancel whenever you want. Just know that you won't get a prorated refund. Your plan will stay active until the end of the billing cycle you've already paid for.

Can I get a refund from Google One if I forgot to cancel?

Almost certainly not. Google's policy is that subscriptions are non-refundable. You can always try contacting their support as a last resort, but don't count on getting your money back. It's a common complaint.

How do I know my Google One subscription is cancelled?

You should get a cancellation email from Google. To be extra sure, go back to the Google One website or your phone's subscription settings (Google Play or Apple App Store). It should say 'Expires on [date]' instead of 'Renews on [date]'.

How long does it take for Google One to cancel?

The cancellation is processed instantly. Your benefits, however, will continue until the last day of your current billing period. So you can still use the storage until then.

What else should I know before I cancel my Google One subscription?

Check your storage usage! This is the big one. If you're using more than the free 15 GB, your Gmail and Google Photos will stop working properly once your plan expires. Download your data first.

How do I raise a complaint to Google One?

Your best bet is to go through the Google One Help Center online. You can find contact options there, including chat support, but you might have to click through a few articles to find them.

How to Cancel Your Google One Subscription (2025)

How to Cancel Google One on iPhone (iOS)

If you subscribed to Google One through your iPhone or iPad, your billing is handled by Apple. It's a bit of a roundabout way to cancel, but it's the only way that works for iOS billing.

1 Open the Settings App

Find and tap the gray gear icon for Settings on your iPhone's home screen. This is where all Apple-level subscriptions are managed, not in the Google One app itself.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings screen. Tap on it to access your Apple account details.

3 Select 'Subscriptions'

On the Apple ID screen, you'll see a list of options. Tap on Subscriptions to view all your active and expired app subscriptions.

4 Find and Tap Google One

Scroll through the list until you find your Google One membership. Tap on it to open the details page for that specific subscription.

5 Cancel the Subscription

At the bottom of the screen, you'll see a red 'Cancel Subscription' button. Tap it and then confirm your choice. Your subscription will remain active until the end of the current billing period.

How to Cancel Google One on Android

For Android users, cancelling is usually more straightforward since you can do it directly through the Google One app or the Google Play Store.

1 Open the Google One App

Locate the Google One app on your Android device and open it. Make sure you're signed into the correct Google Account that has the active subscription.

2 Go to Settings

Tap on the menu icon (usually three horizontal lines or your profile picture) in the top corner, then select Settings from the navigation panel.

3 Find 'Cancel membership'

Inside the Settings menu, look for an option labeled 'Cancel membership' or 'Manage subscription plan'. Tap on it to proceed.

4 Confirm Your Cancellation

Google will show you a confirmation screen, likely asking why you're leaving. Follow the on-screen instructions to finalize the cancellation. You'll get a notification once it's done.

How to Cancel Google One on Desktop or Laptop

1 Visit the Google One Website

Open your web browser and navigate to one.google.com. This method works on any computer, whether it's a Mac or a PC.

2 Sign In to Your Account

If you're not already logged in, sign in with the Google Account credentials associated with your Google One membership. This is a common trip-up, so double-check you're in the right account.

3 Navigate to Settings

On the left-hand sidebar, click on the Settings icon (it looks like a gear). This will take you to your membership management page.

4 Select 'Cancel membership'

Within the Settings page, find the section for your plan and click the 'Cancel membership' link. It's sometimes smaller than you'd expect.

5 Follow the Prompts to Confirm

Google will ask you to confirm that you really want to cancel. Click through the final confirmation steps. Your plan will be officially set to cancel at the end of your billing cycle.

Before You Cancel: What You Should Know

Before you hit cancel, keep a few things in mind:

Your Data is Safe (For Now): When you cancel, you don't immediately lose your files. You just revert to the free 15 GB of storage. If you're using more than 15 GB, you won't be able to upload new files to Google Drive or receive new emails in Gmail until you clear space.
No Pro-rated Refunds: Google's policy is pretty clear. They typically do not offer refunds for the remaining days in your billing cycle if you cancel early. You just get to use the service until the period you paid for ends.
Loss of Benefits: You'll lose access to extra member benefits, like Google Store rewards, premium Google Photos editing features, and access to Google experts.

Having Trouble Cancelling Your Google One Subscription?

Sometimes things just don't work. It's frustrating. If the cancel button seems to be missing or isn't working, here are a few things to try:

Check Your Biller: Did you sign up through the App Store on an iPhone? If so, you must cancel through Apple's subscription settings, not Google's. The same goes for any third-party provider.
Use a Computer: Mobile apps and websites can be buggy. Try logging into the Google One website from a desktop or laptop computer. This seems to solve the problem for a lot of people.
Clear Your Browser Cache: Old data can cause weird issues. Clear your browser's cache and cookies or try using an incognito/private window to log in and cancel.
Contact Support Directly: If all else fails, it's time to contact Google's support team. It can be a bit of a maze, but they can manually cancel the subscription for you if you can prove you own the account.

Subscription Plans and Pricing (2025)

Plan Name	Monthly Price (USD)	Annual Price (USD)	Storage	Key Features
Basic	$1.99	$19.99	100 GB	Access to Google experts, share with up to 5 others, more Google Photos editing features.
Standard	$2.99	$29.99	200 GB	All Basic features, 3% back in the Google Store.
Premium	$9.99	$99.99	2 TB	All Standard features, 10% back in the Google Store, VPN for multiple devices.

How Pine AI Can Help You Cancel Your Google One Subscription

Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your Google One membership for you, quickly and securely. No more searching for hidden buttons or worrying about accidental renewals. Connect your account and let us take care of the rest.

Frequently Asked Questions about Google One

Rachel Adams

Technology & Software Editor

Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.