Ubisoft Plus launched in 2019, offering access to franchises like Assassin's Creed. Plans range from $14.99 to $17.99 monthly. It covers PC, Xbox, and Luna. You could save up to $215 annually by cancelling. Visit Ubisoft Plus. With the mixed reception of Star Wars Outlaws, many gamers are rethinking their recurring bills. TrustPilot data shows a rough 1.6-star rating, with users citing "poor customer service" and "incorrect billing amounts" as major headaches. Total complaints in the last 3 years on BBB exceed 400. Whether it's technical support glitches or price fatigue, we help you cut the cord.
How to Cancel Ubisoft Plus on Desktop (PC)
Most users manage their subscription here. The interface can be slow, so be patient.
How to Cancel Ubisoft Plus on Xbox
If you subscribed directly through the Microsoft Store on your console, you must cancel it there.
How to Cancel Ubisoft Plus on Mobile (Web)
Ubisoft does not make this easy on mobile apps. You have to use the mobile web browser.
What is Ubisoft Plus Cancellation Policy
Ubisoft is pretty strict here. You can cancel anytime, but the cancellation only takes effect at the end of your current billing cycle. This means if you cancel the day after you pay, you are out $17.99 with no refund options. They do not offer partial refunds for unused time. Period. Users on Reddit frequently complain that if you cancel less than 48 hours before renewal, the system might still charge you for the next month due to processing delays. It is annoying, but that is how they operate.
Before You Cancel Ubisoft Plus: What You Should Know
Will I lose my game saves?
Generally, your cloud saves remain on your Ubisoft account even after you cancel. However, if you return later, you will need to resubscribe or buy the game to access them.
What about DLC?
You lose access to any premium editions or DLCs included with the subscription. If you buy the base game later, your save file might not work if it relies on DLC content you no longer own.
Is there a fee?
No cancellation fee exists, but you must beat the renewal clock.
Having Trouble Cancelling Your Ubisoft Plus Subscription?
If the "Cancel" button is missing, you are not crazy. It happens.
- Check Third Parties: Did you buy via Amazon Luna or Steam? You must cancel on those platforms, not Ubisoft Connect.
- Clear Cache: The website is notoriously glitchy. Try an Incognito window.
- Suspended Account: If a payment failed previously, the system sometimes locks the cancellation option until the balance is cleared. (Yes, this is frustrating).
- Support Ticket: If all else fails, open a ticket. Just expect a wait time.
Subscription Plans and Pricing (2025)
| Plan Name |
Monthly Price |
Platforms |
Details |
| PC Access |
$14.99 |
PC |
Standard edition games, some DLCs. |
| Premium |
$17.99 |
PC, Xbox, Luna |
Day 1 releases, premium editions, cloud streaming. |
How Pine AI Can Help You Cancel Your Ubisoft Plus Subscription
