How to Cancel Foxtel Subscription (2025 Guide)

Foxtel has been broadcasting since 1995, but paying $25 to $140 monthly might not feel worth it anymore, even for House of the Dragon. You could save up to $1,680 a year by cancelling. Visit Foxtel to start. Trustpilot data highlights a rough 1.2-star rating, while Pissed Consumer reports over 500 complaints in the last 3 years, mostly about "billing errors" and "impossible cancellation loops." With recent price hikes causing online outrage similar to the Netflix password crackdown, it is time to go. Whether it is poor customer service or technical glitches, we help you cancel on iOS, Android, or desktop.

How to Cancel Foxtel Now on Desktop

If you subscribed directly through the website, this is the fastest method. Note that this works for Foxtel Now streaming services, not necessarily the set-top box residential plans.

How to Cancel Foxtel on iPhone (iOS)

If you pay via iTunes or the App Store, you must cancel through Apple. Deleting the app does nothing.

How to Cancel Foxtel on Android

For users who signed up via the Google Play Store, the billing is handled by Google, not Foxtel directly.

Cancel Foxtel by Phone (Residential Plans)

If you have a residential set-top box plan, you cannot usually cancel online. You have to call them.

Phone: 131 999 (within Australia) or +61 2 9813 7000 (International) Hours: Monday to Sunday, 9am to 9pm (AEST)

Prepare for a wait. The retention team is trained to keep you on the line with offers.

What is Foxtel Cancellation Policy

Foxtel's policy depends heavily on whether you stream or have a box. For Foxtel Now (streaming), you can cancel anytime, and access continues until the end of the billing cycle. No refunds for partial months. Period.

For Residential (Set-top box), it is messier. If you are in a contract (usually 12 or 24 months), you will face an Early Termination Fee (ETF) that can be upwards of $300 depending on how many months are left. You also have to return the equipment, or they charge you a 'non-return fee' for the box. Users on Trustpilot frequently complain that Foxtel claims they never received the returned box, so keep your postage receipt safe.

Having Trouble Cancelling Your Foxtel Subscription?

Struggling to cut the cord? You are not alone. Here are common fixes:

• Check Third-Party Billing: If you do not see a cancel button on their site, you likely paid via Apple, Google, or a bundle with your internet provider (like Telstra). Check those accounts.
• Disable Ad Blockers: Sometimes the 'Cancel' button script gets blocked by browser extensions. Turn them off and refresh.
• Call Them: If the website throws an error (a common complaint), you have to call support. Ask for a reference number for the call so you have proof you tried to cancel.

Subscription Plans and Pricing (2025)

How Pine AI Can Help You Cancel Your Foxtel Subscription