So, you're ready to cancel Disney Plus. Launched in 2019, it's the home for all things Marvel, Star Wars, and Pixar. Maybe you're done debating The Acolyte's plot twists, or you're just trying to trim your monthly bills. It happens. This guide helps you cancel without the usual runaround. With plans ranging from $7.99 to $24.99, you can save up to $300 a year by cutting this subscription. We'll show you how to cancel on desktop, iOS, and Android.
How to Cancel Disney Plus Subscription on Desktop
Canceling on a computer is probably the most straightforward way. I've found that sometimes the mobile apps can be a bit weird or buggy when it comes to account management, so I always recommend using a web browser if you can.
1 Log In to Your Account
Go to DisneyPlus.com on any web browser and log in to your account. Make sure it's the right one if you have multiple profiles.
2 Navigate to Your Profile
In the top right corner, click on your profile icon. A dropdown menu will appear.
3 Select 'Account'
From that menu, select the 'Account' option. This is where all your billing and subscription information lives.
4 Find Your Subscription Details
Under the 'Subscription' section, you'll see your current plan. Click on it to open the management options.
5 Click 'Cancel Subscription'
Now, click the 'Cancel Subscription' link. They don't always make this button the most prominent one on the page.
6 Confirm the Cancellation
Disney will ask for a reason and might show you an offer to stay. Skip past it and confirm your choice. You should receive a confirmation email shortly after.
How to Cancel Disney Plus Subscription on iOS
If you signed up for Disney+ through the Apple App Store, you have to cancel it through Apple. This is a common point of confusion. The Disney+ app itself won't have the cancellation option.
1 Open the Settings App
Don't open the Disney+ app. Instead, open the main 'Settings' app on your iPhone or iPad.
2 Tap Your Apple ID
Tap your name and Apple ID banner at the very top of the Settings menu.
3 Go to 'Subscriptions'
On the next screen, tap on the 'Subscriptions' option. This will show you all subscriptions tied to your Apple account.
4 Find and Select Disney+
Find Disney+ in the list of your active subscriptions and tap on it.
5 Tap 'Cancel Subscription'
Tap the 'Cancel Subscription' button at the bottom and confirm your decision. You're done.
How to Cancel Disney Plus Subscription on Android
Similar to Apple, if you subscribed on an Android device, your subscription is managed by Google. You must cancel it through the Google Play Store, not the Disney+ app.
1 Open the Google Play Store
Open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap your profile icon in the top-right corner to open the main menu.
3 Go to 'Payments & subscriptions'
From the menu, select 'Payments & subscriptions'.
4 Select 'Subscriptions'
Next, tap on 'Subscriptions' to see all the services you're subscribed to through Google Play.
5 Find and Cancel Disney+
Find Disney+ in the list, tap it, and then choose 'Cancel subscription'. Follow the final prompts to confirm.
Cancel Disney Plus Subscription with phone
You can call Disney+ customer service at 888-905-7888. They are available 24/7, but be prepared for a potential wait. One user mentioned, 'I was on hold for 20 minutes just to ask a simple question.' Have your account email ready before you call.
Cancel Disney Plus Subscription with live chat
Disney+ offers support via live chat in their Help Center. Go to help.disneyplus.com, scroll to the bottom of the page, and click the 'Live Chat' button. You'll probably have to get past a chatbot first. Weirdly, the page timed out on me once, so I had to reload and start over.
First, let's get this out of the way. Disney+ does not give refunds for partial months. If your subscription renews today and you cancel tomorrow, you've paid for the whole month. It's annoying, but that's their rule. Your access will continue until the end of your paid billing period. Also, there is no option to 'pause' your subscription. It's either active or it's not.
Disney Plus Plans and Pricing 2025
| Plan | Monthly Price | Details |
|---|---|---|
| Disney+ Basic | $7.99 | Includes ads. Supports up to 4K UHD & HDR. Allows 2 concurrent streams. |
| Disney+ Premium | $13.99 | No ads (except on select live content). Supports up to 4K UHD & HDR, Dolby Atmos. Allows 4 concurrent streams and downloads. |
| Duo Basic | $9.99 | Disney+ (With Ads) and Hulu (With Ads). A good deal if you want both libraries but don't mind commercials. |
| Trio Basic | $14.99 | Disney+ (With Ads), Hulu (With Ads), and ESPN+ (With Ads). The all-in-one bundle for families who want sports too. |
| Trio Premium | $24.99 | Disney+ (No Ads), Hulu (No Ads), and ESPN+ (With Ads). The best option if you hate ads and want everything. Downloads are included. |
Frequently Asked Questions about Disney Plus
Can I unsubscribe from Disney Plus anytime?
Can I get a refund from Disney Plus if I forgot to cancel?
How do I know my Disney Plus subscription is cancelled?
How long does it take for Disney Plus to cancel?
What else should I know before I cancel my Disney Plus subscription?
How do I raise a complaint to Disney Plus?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
