TIMvision, launched in 2009 by Telecom Italia, brings Italian entertainment and Serie A soccer to your screen. Subscriptions cost between $7 and $45 monthly. It works on iOS, Android, and desktop. Cancelling now could save you up to $540 a year. Visit TIMvision. Maybe you joined for the soccer craze but got tired of the buffering during the big match. You aren't alone. Trustpilot lists a poor 1.2-star rating for the parent company, with users reporting high "total complaints in the last 3 years" regarding "poor customer service" and "billing errors." Recent outages during live games have sparked massive backlash online.
How to Cancel TIMvision on iPhone (iOS)
If you subscribed via the App Store, this is the only way to stop the billing. Deleting the app does nothing.
1 Open Settings
Tap the gray Settings gear icon on your home screen. It is usually on the first page.
2 Tap Your Name
Click your Apple ID banner at the very top of the list. It has your name and profile picture.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' instead.
4 Find TIMvision
Scroll through the list to find TIMvision. If it is not there, you might be paying through the carrier directly.
5 Cancel Subscription
Tap Cancel Subscription in red text. Confirm your choice when the pop-up appears.
How to Cancel TIMvision on Android
Google makes this fairly easy, but double-check your email for a confirmation receipt just to be safe.
1 Open Play Store
Launch the Google Play Store app on your phone or tablet.
2 Tap Profile Icon
Hit your profile picture in the top right corner of the search bar.
3 Go to Payments
Select Payments & subscriptions from the menu list.
4 Select Subscriptions
Tap Subscriptions to see everything you are currently paying for through Google.
5 Cancel TIMvision
Tap on TIMvision and select Cancel subscription. Follow the on-screen prompts to finish.
How to Cancel TIMvision on Desktop
The desktop site can be glitchy and often reverts to Italian even if you set it to English. Keep a translator tab open.
1 Go to MyTIM
Navigate to the MyTIM area on the official website and log in with your credentials.
2 Access TV Services
Look for the TV & Services or 'Linea' section depending on your dashboard layout.
3 Manage Subscription
Find the active TIMvision offer box and click Manage or 'Gestisci'.
4 Deactivate
Click Deactivate or 'Disattiva'. You might have to click through a few 'Are you sure?' screens.
Cancel TIMvision by Phone
If the online methods fail, you can try calling customer support. Dial 187 if you are calling from Italy or have a TIM landline. For international calls, check the specific support number on your bill. Be prepared for long hold times and potential language barriers if you do not speak Italian fluently.
What is TIMvision Cancellation Policy
TIMvision generally allows you to cancel at any time, but the devil is in the details. If your subscription is part of a bundle with your internet (TIM Super), cancelling the TV part might not lower your bill significantly, or it might trigger a contract modification fee. Typically, you retain access until the end of the current billing cycle. Refunds for partial months are almost non-existent. Users frequently complain on Trustpilot that charges continue for months after cancellation requests, so keep your cancellation reference number safe.
Having Trouble Cancelling Your TIMvision Subscription?
Struggling to find the button? You are not crazy. Here are a few common fixes:
- Check the Source: Did you sign up via Amazon Prime Video Channels or a mobile carrier bundle? You must cancel through that specific provider, not the TIMvision app.
- Browser Issues: The MyTIM site hates ad-blockers. Turn them off or try Incognito mode.
- The 'Free' Trial Trap: If you are on a trial included with a SIM card, it sometimes auto-renews as a paid add-on. Check your mobile credit balance.
- Call Them: If the button is missing, call 187. It is annoying, but sometimes manual intervention is the only way.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (Est. USD) | Features |
|---|---|---|
| Light | ~$7.00 | Basic catalog, ads included, 2 screens |
| Standard | ~$15.00 | Full catalog, no ads, Disney+ bundle options |
| Gold | ~$35.00 | Includes DAZN (Serie A), Netflix, and Disney+ |
| Calcio & Sport | ~$25.00 | Focus on sports content and DAZN integration |
How Pine AI Can Help You Cancel Your TIMvision Subscription
With streaming prices hiking globally in 2024 and 2025, cutting unused foreign subscriptions like TIMvision is a smart financial move. Pine AI makes this effortless.
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Step 1: Let's get started to cancel TIMvision Simply tell us that you want to cancel your subscription with TIMvision, and we will ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from TIMvision The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about TIMvision
Can I unsubscribe from TIMvision anytime?
Can I get a refund from TIMvision if I forgot to cancel?
How do I know my TIMvision subscription is cancelled?
How long does it take for TIMvision to cancel?
What else should I know before I cancel my TIMvision subscription?
How do I raise a complaint to TIMvision?
How does Pine AI work with TIMvision to cancel my subscription?
