Vidio, established in 2014, brings Premier League action and local hits to your screen. But maybe the constant buffering during a penalty kick finally broke you. You are not the only one. Pissed Consumer highlights a spike in complaints regarding "technical glitches" and "billing errors" lately. With plans costing $2 to $10 monthly, cancelling now saves you up to $120 a year. Whether you use iOS, Android, or desktop, we cover it all. Visit Vidio. Just like the recent mass exodus from Disney+ due to price hikes, it is okay to walk away. Follow these steps to stop the charges.
How to Cancel Vidio on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Grab your iPhone and tap the grey Settings gear icon. It is usually on the first home screen.
2 Tap Your Name
Click your Apple ID name at the very top of the list. It has your profile picture next to it.
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, look under 'Media & Purchases' instead.
4 Choose Vidio
Find Vidio in the list of active subscriptions. If it is not there, you might have subscribed via the website directly.
5 Cancel Subscription
Tap Cancel Subscription. You might have to confirm this choice again. Once done, the text should change to an expiration date.
How to Cancel Vidio on Android
Android users often get confused here. You cannot cancel inside the Vidio app settings usually; you have to go through the Play Store.
1 Open Google Play Store
Launch the Play Store app on your Android device.
2 Tap Profile Icon
Hit your profile picture in the top right corner of the search bar.
3 Payments & Subscriptions
Select Payments & subscriptions from the menu that pops up.
4 Select Subscriptions
Tap Subscriptions to see your list of recurring charges.
5 Cancel Vidio
Tap on Vidio. Select Cancel subscription at the bottom. Follow the prompts to confirm.
How to Cancel Vidio on Desktop
This method works best if you paid with a credit card directly on their site.
1 Log In
Go to the Vidio website and log into your account.
2 Go to Profile
Hover over your profile picture in the top right and select My Subscription (or 'Langganan' if it is in Indonesian).
3 Manage Subscription
Look for your active package details. There should be a button for Manage or Stop Subscription.
4 Confirm Cancellation
They will try to keep you. Keep clicking through the confirmation screens until you see a final success message.
Having Trouble Cancelling Your Vidio Subscription?
Still seeing charges? It happens. Here are a few things to check:
- Check the Source: Did you pay via a mobile carrier bundle (like Telkomsel or Indosat)? If so, you usually have to cancel via SMS or the carrier's app (MyTelkomsel, etc.), not Vidio.
- Desktop vs Mobile: Weirdly, some users report the 'Cancel' button disappears on mobile browsers. Try logging in from a laptop.
- Google Play vs Direct: If you don't see the subscription on the website, you definitely paid via an app store (Apple or Google). Check those accounts.
- Contact Support: If all else fails, email their support. Just be prepared for a wait.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (Est. USD) | Features |
|---|---|---|
| Gold | ~$1.50 | Local TV, Series, No Sports |
| Platinum | ~$2.50 | Movies, Series, Basic Sports |
| Diamond | ~$5.50 | Premier League, All Sports, Movies |
| Diamond Mobile | ~$4.00 | Same as Diamond, Mobile Only |
How Pine AI Can Help You Cancel Your Vidio Subscription
Streaming prices are creeping up everywhere in 2025, and keeping track of every $5 charge is exhausting. Pine AI makes it effortless to clean up your bank statement.
Step 1: Let's get started to cancel Vidio Simply tell us you want to drop Vidio. We will ask for a few basic account details to locate the subscription.
Step 2: Pine gets to work We navigate the confusing clicks, language barriers, and carrier bundle messes. We handle the awkward navigation so you don't have to. We don't just suggest it; we finish it.
Step 3: You're free from Vidio The payments stop. You get your money back for things you actually use. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Vidio
Can I unsubscribe from Vidio anytime?
Can I get a refund from Vidio if I forgot to cancel?
How do I know my Vidio subscription is cancelled?
How long does it take for Vidio to cancel?
What else should I know before I cancel my Vidio subscription?
How do I raise a complaint to Vidio?
How does Pine AI work with Vidio to cancel my subscription?
