beIN's cancellation article directs Android customers to Google Play cancellation instructions. If you need a refund for a Google-billed purchase, the beIN refund help page says the request must go through the Play Store.
Cancel Fire TV or Amazon Billing
Use this route if the subscription was purchased through Amazon Fire TV.
- Go to Amazon orders at
https://www.amazon.com/your-orders.
- Find the purchase order you want to cancel.
- Select Cancel Your Order.
- Choose a reason from the drop-down menu.
- Click Cancel This Purchase.
- Save the Amazon confirmation.
For refund requests tied to Amazon Fire TV purchases, the beIN refund help page says the request must go through Amazon.
Cancel Roku Billing
Use this route if Roku processed the subscription.
- Go to
https://my.roku.com/ and sign in.
- Click Manage your subscriptions.
- Locate beIN SPORTS CONNECT under Active Subscriptions.
- Select Unsubscribe or Turn off auto-renew.
- Confirm the cancellation.
- Save the Roku confirmation and end date.
For Roku refunds, the beIN refund help page says to request the refund through Roku.
TV Provider Access Versus Direct Subscription
beIN SPORTS CONNECT can be accessed through different paths:
| Access type |
What cancellation means |
| Direct beIN SPORTS CONNECT subscription |
Cancel through the payment channel that billed you |
| U.S. participating TV provider bundle |
Manage the TV package through the provider |
| Canada TV provider a la carte feed |
beIN says this is one linear feed and does not unlock the full CONNECT app |
| Direct Canada CONNECT subscription |
Cancel through the direct billing channel or app-store channel |
beIN's TV provider article says a participating U.S. operator bundle can let users sign in for the full CONNECT experience, while Canada a la carte TV-provider purchase is different from the full CONNECT app. If your bill is from a cable, satellite, live-TV streaming, or telecom provider, contact that provider rather than trying to cancel through beIN's direct billing page.
Current Prices and Plan Context
The current North America help center lists these direct subscription prices:
| Region |
Monthly |
Yearly |
| U.S. |
$5.99 USD |
$59.99 USD |
| Canada |
$7.99 CAD |
$79.99 CAD |
beIN also says customers in the U.S. and Canada can sign up directly for a monthly or yearly plan or a pay-per-view event. Pay-per-view purchases can have separate receipt, access, and refund handling, so do not assume they cancel like a recurring plan.
The current help center says beIN SPORTS in North America carries competitions including Ligue 1 and Ligue 2, Turkish Super Lig, Ekstraklasa, CONMEBOL Copa Libertadores, Copa Sudamericana, CAF club competitions, Africa Cup of Nations and qualifiers, Premier Padel, ONE Friday Fights, FIBA 3x3, selected motorsport series, equestrian, endurance sports, archery, curling, and the 2026 Commonwealth Games. It also states that North America does not currently carry Premier League, LaLiga, UEFA Champions League, Bundesliga, or Serie A.
Refunds and Access Problems
Refund handling depends on the payment channel:
| Payment channel |
Refund route |
| Apple / iOS / Apple TV |
Request through Apple |
| Google / Android / Android TV |
Request through Google Play |
| Roku |
Request through Roku |
| Amazon Fire TV |
Request through Amazon |
| Website subscription |
Contact beIN support for review |
The beIN refund help page says the support team can refund only web subscription types. For app-store or device-platform purchases, use the platform that processed payment.
If you paid but cannot access content, beIN's help center says app-store syncing can take a few minutes after subscribing. It also says to check the spam folder for the confirmation email. If access still fails, submit a help request or email support@beinsports.zendesk.com with the account email so support can activate access.
Trials, Holds, and Regional Restrictions
beIN says free trials may be available depending on region and current promotions. It also says a trial may show a temporary verification hold from the app store, which is not a charge from beIN.
Content can also be restricted by territory because of licensing and broadcasting rights. If you subscribed for a specific competition, check the current North America rights list before renewal. Regional rights changes are a separate issue from cancellation, but they matter if you are deciding whether the next billing period is still useful.
What to Save
| Proof |
Why it matters |
| Account email |
Needed for direct beIN support |
| Payment channel |
Determines the cancellation route |
| Subscription price and region |
Confirms U.S. versus Canada billing |
| Receipt or order number |
Needed for Apple, Google, Amazon, Roku, PayPal, or support |
| Cancellation confirmation |
Proves renewal was stopped |
| Current billing-period end date |
Shows when access should end |
| Pay-per-view receipt |
Separates event purchase from recurring subscription |
| Support request number |
Needed for paid-but-no-access issues |
| Confirmation email |
Helps support activate access if the account does not sync |
If you are canceling because a league is not included, save the current content-rights page or FAQ entry that shows what beIN carries in North America.
What to Say to beIN Support
Use a specific request:
"Please help me confirm cancellation for my beIN SPORTS CONNECT subscription. My account email is [email], my payment channel is [Stripe, PayPal, Apple, Google Play, Amazon Fire TV, Roku, or TV provider], and the most recent charge was [amount] on [date]. Please confirm whether auto-renewal is off, when the current billing period ends, and whether any further charges will apply."
For paid access problems, use:
"I paid for beIN SPORTS CONNECT but do not have access. My account email is [email], payment channel is [channel], purchase date is [date], and receipt/order number is [number]. Please activate access or explain the next support step."
For refund review, include the same details and state whether the charge was through the web or a third-party platform.
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