Viu, established in 2015, hooks you with K-dramas, but maybe the Lovely Runner craze faded for you. Plans cost $5.99 to $8.99 monthly. You can cancel on iOS, Android, and desktop to save up to $108 annually. Visit Viu to manage your account. Trustpilot lists a rough 2.2-star rating, with users flagging "poor customer service" and "incorrect billing amount" frequently. Total complaints in the last 3 years on consumer sites highlight glitchy apps. With recent price hikes sparking online debates, it is time to stop the charges.
How to Cancel Viu on iPhone (iOS)
Most users subscribe through the App Store. Here is how to stop the billing cycle on your iPhone.
How to Cancel Viu on Android
If you are on Android, Google Play manages your billing. Follow these steps to cut the cord.
How to Cancel Viu on Desktop or Laptop
Signed up directly via the website? You will need to cancel through a browser. It is often less glitchy than the mobile web view.
What is Viu Cancellation Policy
Viu generally does not offer refunds for partial months. Once you cancel, you keep access until the end of your current billing cycle. This is standard, but still annoying if you hoped to get $5 back. According to recent user feedback, if you subscribed via a third party like Apple or Google, you are bound by their specific refund policies, which are notoriously strict. You must cancel at least 24 hours before the renewal date to avoid being charged for the next month. Missing that window by even an hour usually means paying for another 30 days.
Having Trouble Cancelling Your Viu Subscription?
Struggling to find the cancel button? You are not alone. Here are a few things to check:
- Check Third-Party Billing: If you do not see a cancel option on the website, you likely paid via Apple, Google Play, or a telecom partner. You must cancel through them directly.
- Use a Desktop Browser: The mobile site can be buggy. Try logging in on a laptop.
- Clear Cache: Sometimes the 'Cancel' button literally disappears due to browser cache. Clear it and reload.
- Contact Support: If all else fails, email their support. Just expect a delay in response time.
Subscription Plans and Pricing (2025)
| Plan |
Monthly Price |
Features |
| Free |
$0.00 |
Ad-supported, limited resolution, no downloads |
| Premium |
~$5.99 - $8.99 |
No ads, Full HD 1080p, unlimited downloads, TV casting |
How Pine AI Can Help You Cancel Your Viu Subscription
