Founded in 2010, iQIYI dominates the Asian streaming market, but maybe you are finally done binge-watching The Knockout or Story of Kunning Palace. Subscription plans range from $8.99 to $11.99 per month across iOS, Android, and desktop platforms. You could save up to $144 annually by cancelling today. Visit iQIYI for account access. Recent data from TrustPilot highlights a frustrating 1.6-star rating, while Pissed Consumer reports over 50 complaints in the last 3 years, mostly regarding "billing glitches" and "non-existent customer support." With streaming costs rising globally, dropping this service is a smart move if the app keeps crashing or the subtitles are out of sync.
How to Cancel iQIYI on iPhone (iOS)
Most US users subscribe via the App Store for convenience. Here is how to stop the auto-renewal on your iPhone.
How to Cancel iQIYI on Android
If you are on Android, deleting the app does nothing. You must cancel through the Play Store.
How to Cancel iQIYI on Desktop (Web)
The website interface can be cluttered. Keep an eye out for the VIP management section.
What is iQIYI Cancellation Policy
iQIYI operates on a strict no-refund policy for the current billing cycle. Once you cancel, your VIP benefits continue until the date you have already paid for. For example, if you pay on the 1st and cancel on the 5th, you keep access until the end of the month. They do not prorate refunds. This is a common complaint on forums where users expect money back for unused days. You must cancel at least 24 hours before the renewal date to avoid getting hit with another charge. It is annoying, but standard for streaming services.
Having Trouble Cancelling Your iQIYI Subscription?
If the steps above did not work, you are not alone. Here are a few common fixes:
- Check Third-Party Billing: Did you sign up through a bundle, Roku, or a mobile carrier? You have to cancel through them, not iQIYI directly.
- Switch Devices: The mobile site is often glitchy. Try logging in on a desktop computer (Chrome or Firefox) to find the cancel button.
- VIP Status Lag: Sometimes the app still shows you as 'Active' immediately after cancelling. Check your email for a confirmation receipt to be sure.
- Contact Support: If all else fails, email their support team. Just be warned, response times can be slow.
Subscription Plans and Pricing (2025)
| Plan |
Monthly Price |
Annual Price |
Features |
| Standard VIP |
$8.99 |
$89.99 |
1080P, 2 Screens, Skip Ads |
| Premium VIP |
$11.99 |
$99.99 |
4K, 4 Screens, Dolby Audio |
How Pine AI Can Help You Cancel Your iQIYI Subscription
