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How to Cancel Crunchyroll Subscription (2025 Guide)

Learn how to cancel your Crunchyroll subscription on iOS, Android, or desktop. Avoid unwanted charges and save up to $192/year with this step-by-step guide.

Last Edited on 20 Dec, 2025
Chloe Anne-Bennett, Streaming & Entertainment Editor
7 min read

Established in 2006, Crunchyroll is the anime giant, but maybe the Solo Leveling hype died down for you. With plans costing $7.99 to $15.99 monthly, you could save up to $192 yearly by cancelling. Whether you use iOS, Android, or desktop, we cover it all. Visit Crunchyroll. Recent price hikes and the Funimation merger have sparked backlash, reflected in a poor 1.6-star Trustpilot rating. Users frequently report "incorrect billing amounts" and "poor customer service" as major grievances. If you are tired of the glitches or just saving cash, here is how to cut the cord.

How to Cancel Crunchyroll on iPhone (iOS)

If you subscribed via the App Store, you must cancel through Apple.

1 Open Settings

Tap the gray Settings gear icon on your home screen. Do not try to do this through the Crunchyroll app itself because Apple handles the billing.

2 Tap Your Name

Click on your Apple ID name at the very top of the Settings menu.

3 Select Subscriptions

Tap Subscriptions. If you do not see it, look under 'Media & Purchases' instead.

4 Cancel Subscription

Find Crunchyroll in the list, tap it, and select Cancel Subscription. If you only see 'Renew', it is already cancelled.

How to Cancel Crunchyroll on Android

Android users billed through Google Play cannot cancel inside the Crunchyroll app settings.

1 Open Google Play Store

Launch the Play Store app. Make sure you are signed into the correct Google account.

2 Tap Profile Icon

Tap your profile picture in the top right corner.

3 Go to Payments & Subscriptions

Select Payments & subscriptions and then tap on Subscriptions.

4 Cancel Crunchyroll

Select Crunchyroll from the list and tap Cancel subscription. Follow the confirmation prompts to finish.

How to Cancel Crunchyroll on Desktop

This method works if you paid directly with a credit card or PayPal on their website.

1 Log In

Go to the Crunchyroll website and log in. Navigate to your profile icon in the top right.

2 Access Settings

Click on Settings from the dropdown menu.

3 Membership Info

Look for the Premium Membership Status section. It is usually on the right side or under 'Account Info'.

4 Cancel Membership

Click Cancel Membership. You might have to click through a few 'Are you sure?' screens. Keep clicking until you see a final confirmation.

What is Crunchyroll Cancellation Policy

Crunchyroll operates on a strict no-refund policy for partial months. When you cancel, your premium access continues until the end of your current billing cycle. For example, if you are billed on the 15th and cancel on the 16th, you still have premium access for roughly 29 days. Users on Trustpilot often complain that cancelling 'too close' to the renewal date (less than 24 hours) results in an unwanted charge, so do it early.

Having Trouble Cancelling Your Crunchyroll Subscription?

If the cancel button is missing or grayed out, you likely subscribed through a third party. Check these common issues:

  • Roku or Amazon: If you signed up via Roku Pay or Amazon Prime Video channels, you must cancel through those specific platforms, not the Crunchyroll site.
  • Guest Checkout: Did you sign up without an account? You might need to contact support with your transaction ID.
  • Browser Issues: Try using Incognito mode or a different browser. The site is known to be glitchy with ad blockers enabled.

Subscription Plans and Pricing (2025)

Plan Monthly Price Features
Fan $7.99 No ads, unlimited anime access, 1 device stream
Mega Fan $9.99 No ads, offline viewing, 4 device streams
Ultimate Fan $14.99 No ads, offline viewing, 6 device streams, swag bag

Prices are subject to change and do not include taxes.

How Pine AI Can Help You Cancel Your Crunchyroll Subscription

With the recent price hikes and the confusing merger with Funimation, now is a great time to re-evaluate your streaming budget. Pine AI makes the breakup process effortless.

  • Step 1: Let's get started to cancel Crunchyroll Simply tell us that you want to cancel your subscription with Crunchyroll, and we will ask for some basic account details to get the ball rolling.

  • Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.

  • Step 3: You're free from Crunchyroll The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.

Start with Pine AI

Frequently Asked Questions about Crunchyroll

Can I unsubscribe from Crunchyroll anytime?icon-hide

Yeah, you can bail whenever. I did it at 3 AM on a Tuesday. Just remember that stopping the payment doesn't get you your money back for the current month.

Good luck with that. Their support team usually cites the Terms of Service like a robot and denies it. Unless you live in a region with specific consumer laws, consider that money gone.

Check your email for a confirmation. If you don't see one, check your spam folder. Seriously, if you don't get that email, you are probably still paying.

It is immediate. The moment you click the button, the auto-renew stops.

If you have a 'Guest Pass' saved up, use it or lose it. Also, your watch history stays saved on your free account, so you won't lose your place in One Piece.

You have to use their online support form. It is buried in the footer. I tried finding a phone number for twenty minutes once and gave up.

We do the dirty work. You give us the details, we navigate the menus or talk to the bots, and you just get a notification when it is done.

Pine AI is an independent consumer assistance service. We are not affiliated with, endorsed by, or sponsored by Crunchyroll or any other company mentioned on this site.

Chloe Anne-Bennett

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.

More Crunchyroll Resources

Need help with other Crunchyroll services? Check out these helpful guides:

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