Complain About Reddit - learn how to file a complaint

Getting in touch with a human at Reddit is notoriously difficult. They funnel almost all communication through online forms, so forget about finding a phone number or a live chat agent. Here are the official (and unofficial) channels people use.

Days to never, honestly. Don't hold your breath.

• Be extremely specific in your help form submission.
• Include your username and links to the content in question.
• Keep it concise and emotion-free in the initial report.
• If it's a bug, check r/bugs first to see if it's already reported.

If Reddit ignores your contact form, your options are limited, but not zero. The main escalation path outside of Reddit's own ecosystem is filing a complaint with an external body.

Better Business Bureau (BBB)

The BBB is a non-profit that collects and publicizes consumer complaints. They will forward your complaint to Reddit for a response. You can file a complaint on the BBB website. The process is slow, and honestly, with Reddit's 'F' rating and history of ignoring cases, don't expect a miracle. It's more about creating a public record of your issue.

Legal Action

For issues like an unfair ban or moderation dispute, legal action is almost never practical due to the terms of service you agreed to. However, for unresolved billing issues related to Reddit Premium or Ads, a chargeback with your credit card company is a much more effective route.

Since Reddit uses forms instead of email, here’s a template to use in their contact submission box.

Subject: Formal Complaint: Unjust Account Suspension, u/[[YourUsername]]

Your message:

I am writing again after my initial appeal regarding my account suspension on [[Date]] was seemingly ignored.

My account, u/[[YourUsername]], was permanently suspended for allegedly violating the [[Specific Policy, e.g., 'spam']] policy. This is incorrect. My activity on [[Date of activity]] in the subreddit r/[[SubredditName]] was [[Briefly describe your activity, e.g., 'a single comment sharing a link relevant to the discussion']].

Frankly, having to chase this down has been incredibly frustrating, as I've lost access to years of my community history over what appears to be a moderation error.

To resolve this, I require a formal, human review of this suspension and the reinstatement of my account.

Please be aware that if this issue is not addressed with a proper review, I will be documenting this lack of process in a complaint filed with the Better Business Bureau.

Thank you for your attention to this matter.

• Use clear, non-emotional language. A human moderator is more likely to help if you're not yelling in all caps. Stick to the facts.
• Reference the specific rule. Show you've read the content policy and explain precisely why your action didn't violate it. It proves you're not just blindly complaining.
• Try a data privacy request. A user on r/help mentioned they got a response only after submitting a GDPR data request, which seemed to get their account issue noticed by a different department. It's a creative angle.
• Don't spam them. Submitting multiple tickets for the same issue just clogs their system and can get your requests flagged as spam, making things worse. Patience is key, even when it's infuriating.

Tired of sending your appeal into the Reddit void and getting nothing but an automated 'we've received your request' email? Sound familiar? It’s a common story on the BBB page, where users complain about the total lack of human response. Pine AI can handle the persistent follow-ups for you. It keeps the pressure on without you having to check your inbox every five minutes, wondering if a real person will ever see your case. No more shouting into the ether. Let our AI manage the tedious back-and-forth so you can get on with your life.