Complain About Reddit - File a Complaint Today

Honestly, the response time is a total lottery. It could be days, weeks, or never.

• Be hyper-specific. Include your username, the exact URL of the post or comment, and the date.
• Choose the right category on the help form. A miscategorized ticket will likely be ignored.
• Keep it civil. A calm, factual message is more likely to be read than an angry rant.
• Attach screenshots as evidence for your claim.

If Reddit's support form fails you, your main escalation path in the US is the Better Business Bureau (BBB). Filing a complaint on the BBB website creates a public record that Reddit is motivated to address. They have a history of responding to complaints there, especially for issues like wrongful account suspensions. BBB works, but prepare to wait. Reddit usually takes a week or two to respond through their system.

For serious legal matters like copyright infringement (DMCA) or trademark violations, Reddit has separate, dedicated forms. These are taken much more seriously and are handled by a different team, so you can expect a faster, more definitive response. You must use these specific forms, as the general help desk will not process legal claims.

Subject: Formal Complaint: Unjust Account Suspension - u/[[Your Username]]

To Whom It May Concern,

I am writing again to resolve the suspension of my account, u/[[Your Username]], which was actioned on [[Date]]. My previous attempts to get a clear reason for this have been met with automated, unhelpful responses.

The notification I received cited a violation of [[Policy Name, e.g., 'spam policy']]. I have carefully reviewed the user agreement and all of my recent activity, and I am confident that I have not violated any site-wide rules. Having to chase this down has been incredibly frustrating, as I am now locked out of communities I have been a part of for years.

To resolve this, I require a manual review of my account by a human moderator and a specific, detailed explanation for the suspension. If no legitimate violation is found, I expect my account to be reinstated immediately.

Please be aware that if I do not receive a substantive response within 5 business days, my next step will be to file a formal complaint with the Better Business Bureau.

Thank you for your attention to this matter.

[[Your Name]]

• Use the right form. Don't use the general help form for a copyright claim. It will go into a black hole. Use the specific DMCA form, it gets results.
• Keep everything documented. Screenshot your support ticket submission page. You won't get a confirmation email, so it's your only proof you sent it.
• Mention the BBB. One user on r/help said they finally got their account back after their second appeal, where they mentioned they would file a BBB complaint if ignored again. It seems to get a human's attention.
• Don't message admins directly. It's against the rules and can get you into more trouble. Stick to the official channels, as broken as they are.

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